Culinary Cues

MAY 23, 2021

At the same time, many of those restaurant employees – front and back of the house, were taking their time trying to decide if it made sense to return to an industry that was unpredictable, low paying, void of reasonable benefit plans, and now a target for customer anger and angst as servers suddenly became covid policemen.

Guest Recovery 444

Guest Recovery Front of House Employee Relations Food Truck 444

7 Shifts

DECEMBER 8, 2020

47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. When it comes to email, e very $1 you spend can mean $38 back to your business —that’s a 3800% ROI. Engaged employees are also less likely to turnover.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Restaurant365

DECEMBER 12, 2019

From the front counter to the kitchen, technology is everywhere in restaurants. Restaurant owners are keeping their eyes on key trends from 2019 while preparing for emerging technology in 2020. Restaurants have a number of different moving parts, from back of house to front of house, and marketing to accounting.

2019 88

2019 Technology Front of House Mobile Ordering 88

Modern Restaurant Management

OCTOBER 27, 2022

Whether it's personalizing the drive-through experience or reliably managing store hours, a strong network can power the restaurant management tools and apps that QSRs need to streamline front- and back-of-house operations, enhance dining experiences, and keep guests happy. Easing Customer and Employee Friction.

Mobile Ordering 197

Mobile Ordering Online Ordering Front of House Fine Dining 197

Modern Restaurant Management

MARCH 31, 2022

Simply put, the experience should look, feel, smell, and sound differently from their last visit in 2019. The personalization of drive-thrus began internally across many brands a few years back. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. How is QSR ownership changing?

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Calculated on a 3-year basis, same-store sales growth during October (compared to October 2019) revealed all industry segments are maintaining positive growth for the fourth consecutive month. In fact, October’s same-store sales growth of +5.2% in October, a 0.4

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Modern Restaurant Management

MAY 20, 2021

Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. How do we entice them back into the workforce?" Roles shifted too. "Where are all the people? But this is slowly starting to change.

Technology 189

Technology Front of House Back of House Healthcare 189

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. And I thought you know, I shouldn't be the one standing in front of people taking more money home. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

EATER

JULY 7, 2023

To make the case for service fees, many restaurateurs have insisted that they’re a way to make pay more equitable between front-of-house workers like hosts and servers and kitchen workers like line cooks and dishwashers. Now, the fees have inspired a lawsuit at Los Angeles hot spot Jon & Vinny’s.

Front of House 98

Front of House Back of House Customer Service Restaurant Law 98

Modern Restaurant Management

JANUARY 5, 2022

From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023. All three reasons tie back to dissatisfaction with wages, but restaurants may struggle with addressing this, as 86 percent of operators are reporting lower income than before the pandemic.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

APRIL 7, 2023

Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer. In 2019, Lending Express conducted a survey where 7.5

Cash Management 100

Cash Management Equipment Front of House Small Business 100

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the near future, we’ll look at printed menus the way we look back at newspapers today. Inventory stock changed significantly.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Perfect Daily Grind

DECEMBER 20, 2022

Throughout the 16th century, many coffee houses opened across the Middle East, including in Lebanon. People would meet in coffee houses to discuss social, political, and spiritual issues. Once the coffee begins to boil, it can be removed from the heat, before being brought back to a boil again.

Front of House 166

Front of House Café Back of House Beverage 166

Modern Restaurant Management

JANUARY 2, 2020

California Grapples with Regulation of Home Kitchens : On October 7, 2019, the California legislature passed Assembly Bill 377, to increase regulations on microenterprise home kitchens. New York City Bans Foie Gras : On October 30, 2019, the New York City Council passed an animal welfare bill package with a 42-6 vote. Legislation.

2019 77

2019 License Restaurant Law Website Management 77

Modern Restaurant Management

FEBRUARY 16, 2021

billion from the same period in 2019. As President of the Food & Delivery segment of Novolex, I’ve had a front seat to these dramatic changes, and to the challenges facing the industry as it struggles to survive and adapt. billion in revenue from April through September of 2020—compared with $2.5

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report. There were only 100 fewer new restaurant openings in September of this year, compared to September 2019.

Food Supply 197

Food Supply 2019 Food Truck Back of House 197

Modern Restaurant Management

APRIL 20, 2020

For starters, we are modeling a smaller restaurant with less front and back of the house staff. So, if you expect to reopen in June, then use the June 2019 numbers to determine the cash reserves needed to reopen in June 2020. Everyone wants to go back to their favorite restaurants for their favorite meals.

Front of House 204

Front of House Back of House Reservations Seating 204

7 Shifts

JULY 27, 2023

Jason Hammel opened Lula Cafe in Chicago's Logan Square neighborhood back in 1999. More than 20 years later, the award-winning farm-to-table institution is one of the city's most celebrated restaurants. For an industry with a high rate of first-year closures, Lula Cafe's longevity is a testament to what Hammel calls a youthful mindset.

Communication 195

Communication Front of House Education Back of House 195

Black Box Intelligence

DECEMBER 16, 2022

All industry segments were able to achieve positive same-store sales growth during November when compared to their sales for the same month back in 2019, which undoubtedly is welcome news for the industry. In October, front-of-house hourly staffing was down just 2% from October of 2019. year over year in November.

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

Sante

MARCH 21, 2020

Soon, the trees and flowers will be blooming, birds will be building nests, hummingbirds will return to the north and we will all eventually get back to “normal” We will once again enjoy picnics, outdoor concerts, dining in restaurants and travel! Mont Gravet Rosé 2019. Hess Select California Rosé 2019.

Front of House 130

Front of House Vineyard Outdoor Back of House 130

Modern Restaurant Management

OCTOBER 30, 2020

This figure can go up for management staff, which costs $10,361 on average in 2019. In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system. Before global lockdowns, the U.S.

Front of House 197

Front of House Point of Sale Technology Back of House 197

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Locked in the kitchen” is hyperbole, but the micrograms aren’t. It’s why the recipes are so perfect,” he adds.

Delivery 141

Delivery Cash Management Point of Sale Back of House 141

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Calculated on a 3-year basis, same-store sales growth during October (compared to October 2019) revealed all industry segments are maintaining positive growth for the fourth consecutive month. In fact, October’s same-store sales growth of +5.2% in October, a 0.4

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. But despite of all of this, Peaches Hot House is busier than ever. Even if it’s a busy night, you can only seat so many people,” says Damian Laverty-McDowell, the company chef for B + C Restaurants, the group that owns Peaches Hot House. 15 gallons of cocktails.

Front of House 103

Front of House Back of House Point of Sale Fast Casual 103

Apicbase

MAY 29, 2024

Indeed, they have been around for over a decade: a NYT article from 2019 dates them back at least to 2013. Every few months, a media article declares the death of ghost kitchens as a viable business model. Market data, however, tells a different story. That is not too bad for a dying sector. That is not too bad for a dying sector.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Sante

AUGUST 26, 2020

“Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Front of House 130

Front of House 2013 Back of House Fine Dining 130

Black Box Intelligence

SEPTEMBER 16, 2022

High Prices, Large Check Growth Fuels Increase in Sales Despite Declines in Traffic . Restaurant same-store sales growth was +5.3% for August – the strongest same-store sales growth since March and a significant increase of 4.6 percentage points over July 2022’s growth rate. Same-store traffic growth for the restaurant industry was -1.9%

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

7 Shifts

JULY 12, 2023

So basically I joined the ownership structure in September of 2019. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. It served a purpose. I seen the books.

Front of House 370

Front of House Back of House Take-out Book 370

Black Box Intelligence

FEBRUARY 18, 2022

In many restaurants the front of house (FOH) and back of house (BOH) can seem like two completely different worlds. compared to 39 in 2019. Kitchens, on the other hand, are operating at high capacity, so that’s why BOH staffing levels haven’t dropped as significantly as the front of the house.

FOH 40

FOH BOH Front of House Back of House 40

Cheetah

JUNE 14, 2021

Profit margins would almost certainly shrink as businesses would be forced to reduce opening hours, eliminate tables, make guests wait or even push back reopening altogether. That explains why they are quitting in droves or not coming back to work after being laid-off. To get workers back, restaurants will have to make a real change.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Aaron Allen & Associates

JULY 29, 2022

Already in 2019, restaurants were not able to pass inflationary costs on to consumers (back then, the average restaurant price increase was 3.1% Restaurant robotics is a term that is used to describe the use of technology in restaurants to automate certain tasks. How Robots Are Changing the Restaurant Landscape. and food at 5%).

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

EATER

FEBRUARY 27, 2024

. | Elijah Nouvelage/Getty Images Earlier this week, the FTC filed a lawsuit alleging that the deal would eliminate competition and raise grocery prices It’s likely that the place you shop for groceries every week is owned by one of two companies — Kroger, or Albertsons. billion merger. antitrust concerns” over the merger.

Restaurant Law 102

Restaurant Law 2023 Consumer Goods Back of House 102

7 Shifts

OCTOBER 2, 2019

To learn more about restaurant management, read [Guide] Restaurant Management Tips & Tactics: 2019 Field Guide. This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

Black Box Intelligence

AUGUST 9, 2021

In August of 2019, it was reported that fast-food restaurants were losing 100% of their workforce every year. According to Black Box Workforce Intelligence data, half of hourly front-of-house workers left within 90 days in 2018, compared to 43% in 2017. The numbers are similar for hourly back-of-house staff.

Webinar 98

Webinar Front of House Guest Recovery Back of House 98

Modern Restaurant Management

DECEMBER 16, 2019

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies.

2019 116

2019 Compost Mobile Ordering Point of Sale 116

EATER

APRIL 26, 2022

Writing for Eater in 2019, Jonathan Kauffman explored the question of intellectual property in dish development , finding that chefs are often unable to take their signature dishes with them when they leave a restaurant. Now, other chefs behind the scenes will get some of the spotlight.

Menu 98

Menu Back of House Front of House 2008 98

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132