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To Mitigate ‘The Great Resignation’ Refocus on the Employee Experience

Modern Restaurant Management

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. 89% of operators cited employee retention as a top concern in 2021, up from 69 percent in 2017. And according to Technomic, Inc.,

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7 Restaurant Management Book Recommendations

7 Shifts

Topics: Hospitality; hiring and training staff; building workplace culture. ?? To achieve Enlightened Hospitality you need to hire “51 percenters with 5 core emotional skills.” While achieving Enlightened Hospitality may seem redundant while you only serve takeout, it should be a core value of your restaurant and hiring process.

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Famous Dave’s: A Quarter Century of BBQ Evolution

Modern Restaurant Management

We had leadership from the heart program, Hog Heaven University, a certified Pitmaster program and a train the trainer program. You used to have to hire an advertising agency to market to your customers. You used to have to hire an advertising agency to market to your customers. How is tech incorporated into operations?

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Starbucks’ Howard Schultz Returns as CEO Amid Union Wave

EATER

The big news of the annual shareholder meeting’s first day was the retirement of Kevin Johnson, who served as CEO of Starbucks since 2017. Even though Starbucks executives haven’t directly discussed the union at the shareholder meeting, they have announced plans to improve wages and do a lot of hiring.

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Amid Social Justice Protests, Another Wave of Reckonings Hits the Restaurant Industry

EATER

In several cities, chefs are using social media to share worker stories of racism, sexism, and toxic workplaces The Black Lives Matter movement has prompted all industries to take a hard look at their hiring practices, and the dynamics at play in their work environments.

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MRM Franchise Feed: Currying Up Favor and Committed Taco

Modern Restaurant Management

For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Paris Baquette's Leadership Changes. Adams first joined the company in 2017 as chief financial officer.

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MRM Plant-Based: Good Food Scorecard and Healthier Hospital Food

Modern Restaurant Management

Over the past two years, the number of Brits who have eaten meat-free foods* has shot up from 50 percent in 2017 to 65 percent in 2019. According to Mintel research, the proportion of meat eaters who have reduced or limited the amount of meat they consume has risen from 28 percent in 2017 to 39 percent in 2019. billion by 2024.