Modern Restaurant Management

JUNE 27, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Perfect Daily Grind

JUNE 24, 2025

Nepal is one of the most compelling origins in the specialty coffee industry. While the landlocked nation may not yet command the same recognition as more established producing countries, such as Ethiopia or Colombia, its unique terroir and rapid evolution make it an increasingly attractive proposition for roasters. Although its coffee sector is comparatively young, Nepal offers exceptional growing conditions, dedicated producers, and a steadfast focus on producing specialty-grade coffee exclusi

Sustainability 196

Sustainability Customer Experience Education 2025 196

Goliath Consulting

JUNE 28, 2025

As restaurants continue to battle rising labor costs and staffing shortages, robotics is quickly becoming more than just a buzzword. For many operators, it’s a practical, hardware-based solution that helps maintain service standards while keeping the kitchen and front-of-house running smoothly. Beyond labor savings, robotics also helps meet increasing hygiene expectations and throughput demands ( Middleby, 2024 ; FastCasual, 2021 ).

Front of House 195

Front of House Operations 2025 2024 195

Restaurant Business

JUNE 23, 2025

Menu RATIONAL’s iCareSystem AutoDose helps you keep your oven clean without the extra effort Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future 50: Emerging Brands Same-store Sales Tracker Special Reports COVID: 5 Years Later 50 Great Ideas Killer in the kitchen Evolving Kitchens The impact of the

Leadership 203

Leadership Food Supply 2025 Kitchen Safety 203

Advertiser: Paycor

AI is reshaping the business landscape, including HR. This guide is designed to help you understand and implement AI effectively for tangible benefits and a more strategic approach. Learn how to: Automate routine tasks Boost data insights Enhance employee experiences Drive HR’s strategic value Download the guide today!

Design

ChowNow

JUNE 27, 2025

Social media is amazing at customer engagement: you can highlight your most popular dishes, encourage guests to share their experiences and tag your restaurant in posts, and respond to customer questions and comments, providing a level of connection that few other platforms can offer. But beyond building relationships, social media is also one of the fastest, lowest-effort ways to drive direct online orders.

Social Media 195

Social Media Online Ordering Ordering Download 195

Modern Restaurant Management

JUNE 24, 2025

In an industry where margins are razor thin and customer expectations are insanely high, the divide between marketing and operations is no longer sustainable. These two functions have always been interdependent, but few brands take advantage of the opportunities of those functions actually working together. It’s shocking, really. Everyone knows marketing defines the brand promise and operations should deliver it.

Operations 294

Operations Marketing Customer Experience Loyalty Program 294

Perfect Daily Grind

JUNE 23, 2025

Specialty coffee is often associated with small-batch roasting. However, as the industry grows and matures, many roasters will inevitably scale their operations. The need to switch to a larger roaster is crucial for coffee businesses to meet the demands of their expanding customer base. In the US alone, the consumption of specialty coffee has increased by 18% between 2020 and 2025 , indicating the rising interest in quality, traceable coffee.

Equipment 129

Equipment Small Business 2001 Article 129

Restaurant Business

JUNE 25, 2025

Continue to Site >>> Menu Panera Bread brings in a transformation strategist to aid its turnaround Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future 50: Emerging Brands Same-store Sales Tracker Special Reports COVID: 5 Years Later 50 Great Ideas Killer in the kitchen Evolving Kitchens The impact o

Leadership 228

Leadership Fast Casual 2025 Casual 228

ChowNow

JUNE 27, 2025

Restaurant review sites aren’t just for diners—they’re also savvy tools for restaurant operators to gather customer feedback and help control the narrative around their dining experience. The problem is, with dozens of restaurant review sites online, which ones should you focus on to give you the most impact, and how can you optimize each site to work in your favor?

Website Management 195

Website Management SEO Book Customer Experience 195

Modern Restaurant Management

JUNE 23, 2025

There's been a notable shift in how families celebrate holidays as recent data from Sauce saw a 38-percent jump in delivery orders on Mother's Day. No longer solely defined by crowded dining rooms, special occasions are increasingly being marked by the ease and comfort of takeout and delivery, presenting both opportunities and challenges for restaurants. "We’ve seen delivery evolve from a luxury or backup plan to an essential part of how people eat," noted Elliot Hool, VP o

Catering 282

Catering Delivery Specials Online Ordering 282

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

The Rail

JUNE 26, 2025

By Ellie Gabel, Contributor Plumbing problems can shutter your dining room faster than a bad Yelp review. A grease-packed trap, a mineral-clogged sink or a backed-up restroom line is all it takes to halt service and trigger health code nightmares. Here’s what you can do to prevent these common restaurant plumbing nightmares. Grease Trap Plumbing Nightmares Grease traps are built to keep fats out of the main line, yet they're also the first component you'll skip clearing out when the dinner rush

Front of House 130

Front of House Back of House Customer Service License 130

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. Restaurant accounting tips plays a crucial role in tracking expenses, managing cash flow, and maximizing profitability. Whether you’re a seasoned operator or just getting started, understanding the numbers behind your business can mean the difference between breaking even and breaking records.

2025 113

2025 Cash Management Point of Sale POS 113

Restaurant Business

JUNE 27, 2025

Continue to Site >>> Menu How this entrepreneur's bagel runs became a business Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future 50: Emerging Brands Same-store Sales Tracker Special Reports COVID: 5 Years Later 50 Great Ideas Killer in the kitchen Evolving Kitchens The impact of the $15 wage

Fast Casual 177

Fast Casual Franchise Franchising Leadership 177

Perfect Daily Grind

JUNE 27, 2025

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the week. Editor’s note This year’s World of Coffee kicked off in Geneva, Switzerland yesterday, hosting four World Coffee Championships: Latte Art, Coffee in Good Spirits, Cup Tasters, and Cezve/Ibrik. The winners will be announced on Sunday, when four new World Coffee Champions will be crowned.

2025 99

2025 Workshop Events Point of Sale 99

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Modern Restaurant Management

JUNE 23, 2025

Rising costs are a reality in our industry. From labor to supply chain to utility bills, restaurant operators are feeling the pressure. Despite that Más Mex, the restaurant group behind Fat Rosie’s and Escalante’s, has decided to protect the guest experience at all costs, and we do that by managing ours more carefully than ever before.

Food Supply 251

Food Supply Waste Supplies Inventory 251

Sculpture Hospitality

JUNE 24, 2025

Running a successful bar involves more than just crafting perfect cocktails and providing excellent service. It also demands a commitment to health and safety. Ignoring these crucial aspects can lead to hefty fines, temporary closures, and, most importantly, put your customers and staff at risk. A proactive approach, along with a comprehensive bar inspection checklist, is your best defense against these pitfalls and a staple for smooth operations.

Bar 101

Bar Customer Service Operations Management 101

Paper Chase Accountancy

JUNE 23, 2025

Selecting the right accountant for your London-based restaurant can be as critical as choosing the perfect ingredients for your signature dish. It’s not just about hiring someone who’s good with numbers, but finding a professional who understands the unique financial challenges and complexities of the hospitality industry. But how does one sift through the myriad of accountancy firms and freelance accountants out there, all promising to save you money and streamline your operations?

Cash Management 93

Cash Management Restaurant Law Hotels Hospitality 93

Restaurant Business

JUNE 23, 2025

Continue to Site >>> Menu From acqui-hire to vaporware: The new restaurant tech ABCs Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future 50: Emerging Brands Same-store Sales Tracker Special Reports COVID: 5 Years Later 50 Great Ideas Killer in the kitchen Evolving Kitchens The impact of the $15 wage

Hiring 177

Hiring Mobile Ordering Advertising Leadership 177

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Perfect Daily Grind

JUNE 26, 2025

There’s a lot of pressure on producers to remain innovative in specialty coffee. Whether it’s planting the latest “it” variety or developing new advanced processing methods , a small but growing market demands that farmers constantly innovate and stay ahead of the curve. But not all producers can, or even want, to cater to these consumer demands. As the C price remains above US $3/lb, it’s often more profitable to grow coffee that requires fewer resources and infrastructure than an exclusive com

Innovation 92

Innovation Social Media Café Consumer Goods 92

Modern Restaurant Management

JUNE 26, 2025

Each year, the U.S. celebrates Independence Day, but alongside the fireworks and festivities, the hospitality industry faces a growing threat: a sharp increase in fake ID usage. According to IDScan.net’s analysis of more than 40 million ID scans nationwide, Independence Day sees a 25-percent spike in underage patrons attempting to enter age-restricted venues using fraudulent identification.

License 282

License Document Training Hospitality 282

Lavu

JUNE 26, 2025

The restaurant industry is rapidly evolving, and mobile food ordering is at the center of this transformation. In 2025, convenience and speed continue to drive customer expectations, reshaping how people choose and receive their meals. These mobile food ordering statistics reveal just how quickly digital habits are shifting — and what it means for restaurants trying to stay competitive.

Mobile Ordering 78

Mobile Ordering Food Order 2025 Ordering 78

Crunchtime

JUNE 24, 2025

In a fast-moving industry where trends bubble up (pun intended) and fade away quickly, Gong cha has built something lasting: a brand experience rooted in quality, consistency, and joy. In our latest Crunchtime in Action video , Gong cha brings that story to life, showing how operational excellence and customer delight go hand in hand.

Customer Experience 78

Customer Experience Operations 78

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business

Restaurant Business

JUNE 24, 2025

Continue to Site >>> Menu Former Red Robin CEO G.J. Hart joins food-and-games investment company Emerging Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future 50: Emerging Brands Same-store Sales Tracker Special Reports COVID: 5 Years Later 50 Great Ideas Killer in the kitchen Evolving Kitchens The i

Leadership 234

Leadership Food Fast Casual 2025 234

Perfect Daily Grind

JUNE 22, 2025

Grinders are often considered the most essential pieces of equipment in a coffee shop or home brewing setup. Without a high-performing, consistent grinder, it’s difficult, or even impossible, to extract balanced, interesting flavour profiles. Even with the recent advancements in grinder technology, baristas and home brewers continue to demand more control and precision.

Equipment 69

Equipment Innovation Technology Café 69

Modern Restaurant Management

JUNE 26, 2025

There’s a world of difference between a shift lead who checks boxes and one who moves the business forward. You’ve probably seen both in action. One walks the floor, ensuring people clock in on time and side work gets done. The other notices that lunch sales are soft and figures out how to bump the average ticket size before the dinner rush.

Training 221

Training Coaching Operations Management 221

Lavu

JUNE 26, 2025

As more restaurants turn to automation, self-order kiosks are becoming a must-have for improving speed, accuracy, and customer satisfaction. But before making the switch, one key question stands out—what is the actual self-order kiosk price in 2025? Whether you run a quick-service restaurant or a casual dining spot, understanding the real cost of a kiosk system is essential to budgeting smartly and maximizing ROI.

2025 78

2025 Pricing Ordering Fast Casual 78

Advertiser: Paycor

Get Paycor’s guide, based on a survey of 3,000+ professionals, and learn why successful companies are: Almost 80% more likely to identify top talent through formal systems 40% more likely to protect managers’ time spent on coaching 83% more likely to plan to upskill their teams and more!

Coaching

Paper Chase Accountancy

JUNE 25, 2025

In the dynamic world of hospitality and tourism, simply opening your doors is no longer enough to guarantee success. To thrive in an increasingly competitive and rapidly evolving landscape, especially in the wake of global shifts like the recent pandemic, businesses need a sophisticated approach to profitability. This is where revenue management for hospitality and tourism comes into play.

Tourism 93

Tourism Hospitality Management Management 93

Restaurant Business

JUNE 24, 2025

Operators see customer experience as the most fertile ground for AI investment today, with casual-dining brands leading the way, according to a new Deloitte study.

Customer Experience 234

Customer Experience Casual Operations Technology 234

Crunchtime

JUNE 26, 2025

Kansas City-based Royal City Bell (RCB) is driving a powerful transformation across its Taco Bell restaurants. With a renewed commitment to operational excellence and guest experience, the franchise group is on a mission to give customers a compelling reason to choose them over and over again.

Franchise 78

Franchise Franchising Operations Customer Experience 78

Modern Restaurant Management

JUNE 25, 2025

While maybe less cute than National Pet Day (4/11) and less tasty than National Cheeseburger Day (9/18), National Insurance Day on June 28 encourages businesses to shop around for the BEST insurance partner to ensure financial success and safety for all involved. Every industry comes with its own unique set of challenges when it comes to insurance, and the food industry is no exception.

Insurance 221

Insurance Restaurant Law Outdoor Catering 221

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership