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Rising restaurant prices and increased cost-of-living expenses are significantly altering dining out habits in both the US and UK, according to a new survey from Attest. Among the key findings affecting restaurants: Price Sensitivity : 86 percent of consumers in both the US and UK feel restaurant prices are higher than last year. This means diners are more price-conscious than ever.
When business slows down, its easy to blame the season, the weather, or people not going out like they used to, but sometimes all customers need is a good reminder or the right reason to show up again. The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while.
The evolution of the QR code has been something of a full-circle journey since it exploded on the global scene a little more than a decade ago. Funny-looking, pixelated Rorschach blots were suddenly plastered on seemingly every product and piece of signage a consumer might happen upon, and the public was eager to explore new interactions with their still-novel smartphones.
Counter service at Sabine. | Courtesy of Sabine Caf Rich Fox of Sabine in Seattle says leaning more casual has helped his bottom line A version of this post originally appeared on May 28, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world. This send is the second of a four-part series on restaurant growth, presented by Square.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
As the fast-casual Dave's moves into its next level of growth with a $1 billion private-equity deal, some see an IPO in its future. But can the chain maintain the magic that brought it this far?
By Tracie Johnson, Contributor A restaurant is a destination, an experience , and a reflection of the cultural moment -- not just a place to eat. Opening a new dining space in 2025 calls for more than just a good recipe list or architectural sense. Understanding a rapidly changing landscape characterized by rising costs, evolving customer habits, and an increasing demand for originality is critical to success.
Andy Leverett Grilled peaches, salad with peaches, peach cakes, and more. Kat Thompson is the associate editor of Eater at Home, covering home cooking and baking, cookbooks and recipes, and kitchen gadgets. She loves canned peaches straight from the jar. Peach season is upon us which means, yes, you can dive straight into ripe peaches, the juices trickling down your arm and leaving behind a sticky trail that smells like summer.
Andy Leverett Grilled peaches, salad with peaches, peach cakes, and more. Kat Thompson is the associate editor of Eater at Home, covering home cooking and baking, cookbooks and recipes, and kitchen gadgets. She loves canned peaches straight from the jar. Peach season is upon us which means, yes, you can dive straight into ripe peaches, the juices trickling down your arm and leaving behind a sticky trail that smells like summer.
Bad restaurant reviews might hurt in the moment, but every one of them is an opportunity to set things right with a disgruntled customer, get insight on how to improve your operations, and turn a negative experience into a chance for growth by showing future customers you care about their dining experience. With 45% of consumers saying theyre more likely to visit a business that responds to negative reviews, knowing how to respond to a bad restaurant review is a skill every successful restaurant
The Independent Restaurant Coalition is urging Congress to reconsider a tax break on tips, saying it would further create an imbalance between servers and back-of-house workers.
Increasing table turnover is a proven strategy to maximize revenue without expanding your restaurants capacity. By optimizing how quickly tables are cleared and reseated, restaurants can serve more guests during peak hours and improve overall profitability. In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience.
With nearly every organization today adopting digital transformation strategies, many companies are focusing on providing more digital solutions to customers. This is true for businesses operating in office settings just as much as in restaurants, supermarkets, and other settings where businesses have daily contact with consumers. Nevertheless, while self-service POS systems or AI-enabled customer service chatbots can definitely help in achieving better operational efficiency, these solutions ca
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
The umbrellas are up, the patio lights are glowing, and the tables are fullpatio season has officially arrived. But after the initial rush of sunny-day diners, many restaurants face a mid-season slowdown. The key to keeping your patio profitable all summer long? Smart operational strategies powered by the right technology. Heres how to stay efficient, responsive, and revenue-focused from June through September.
Francky Knapp Most of these meals were cooked after a few martinis, which also means theyre very idiot-proof At their best, delivery meal kits have led me to some relaxing Blue Apron-sponsored ASMR videos ; at their worst, the very mention of a meal kit stirs up memories of my late great-grandmothers dreary Meals on Wheels microwaveables. Sometime in the 2010s, however, meal kit delivery subscriptions went through a renaissance in the United States, and today the several-billion-dollar industry
The fast-food restaurant chain operator said it keeps its eyes open to buy another chain, arguing that its size and scale matter more than ever. But it would be very selective.
How did it happen? What was that special moment that made your decision clear? When did a job turn into Continue Reading The post THROUGH THE EYES OF A FUTURE COOK appeared first on Sant.Food.Wine.Spirits.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
An upgraded AI function can now generate incredibly realistic images, including fake restaurant receipts. This new capability opens the door for unscrupulous individuals to try and scam restaurants out of free meals, gift cards, and more. To help you understand this emerging threat and learn how operators can protect their bottom line, Modern Restaurant Management (MRM) magazine consulted Doriel Abrahams, Principal Technologist at Forter, a leader in e-commerce trust and fraud prevention.
Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. What Is Restaurant Email Marketing Simple Definition of Restaurant Email Marketing Restaurant email marketing involves sending targeted, personalized emails directly to your customers.
Modern diners expect speed, convenience, and controland restaurants are adapting quickly. Order and pay at the table technology is emerging as a game-changer, allowing guests to browse the menu, place their order, and complete paymentall from their smartphone or a tablet, without waiting for staff. This shift is helping restaurants reduce wait times, increase table turnover, and create a more seamless dining experience.
The fast-food burger chain is getting more families in the door thanks to remodeled restaurants and promotions such as a How to Train Your Dragon Meal, which is helping it outperform many competitors. Strategies for restaurant operators.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Running a successful bar or restaurant starts with understanding all your expenses. In fact, the financial health of your business largely depends on how well you manage your inventory and both fixed and variable costs. These two expense types form the foundation of your budget , and if youre not tracking them carefully, they can directly impact your bottom line.
Are we at the end of the "Just Google It" era? According to SOCi's 2025 Consumer Behavior Index, a significant shift is underway in how consumers discover restaurants. With search impressions declining and platforms like social media and AI gaining traction, traditional search strategies are breaking down. The report analyzes the data, highlights the key factors driving this change, and outlines the urgent need for restaurants to adapt to this fragmented reality or risk losing vital
Following our time at the 2025 FoodService Australia Food and Hospitality Week at Melbourne Convention and Exhibition Centre, one thing became abundantly clear: hospitality businesses that are embracing integrated, intelligent technologies are not only adapting to industry change, theyre leading it. Technology in hospitality is no longer limited to digital menus or app-based reservations.
Tracking the right restaurant labor KPIs is essential for optimizing workforce efficiency and controlling labor coststwo critical factors that directly impact profitability. As the restaurant industry faces rising expenses and shifting labor dynamics in 2025, understanding and measuring these key performance indicators can help managers make informed decisions, improve scheduling, and boost overall productivity.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
When it comes to complex inventory management challenges, few environments can match the intricacies of a cruise ship. Operating as floating cities with concentrated consumption, limited storage capacity, and complicated global supply chains, cruise lines have developed sophisticated inventory solutions that handle what most restaurant environments would consider impossible.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Delivery Expectations and Consumer Preferences Despite economic uncertainty, delivery sales and transactions increased industry-wide, according to PAR Technology Corporation’s 2025 Quick Service Restaurant (QSR) Operational Index Report highlighting key insights in the restaurant industry from third-party delivery to stat
Introduction In a rapidly evolving digital era, the hospitality industry is not left behind. Restaurants are increasingly adopting technological advancements to enhance customer service and streamline operations. In a recent podcast episode, Jeremy sat down with Joe Wylezik, Head of Partnership for Revmo.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
San Francisco, CA — June 3, 2025 — SpotOn, the top-rated software and payments partner for restaurants, today announced the launch of SpotOn Profit Assist , the first AI-powered tool built specifically to help restaurant operators automate profit and loss (P&L) analysis and take greater control of rising costs. With inflation persisting and consumer spending under pressure, independent restaurant operators are being asked to do more with less.
Sales in the segment far exceeded industry trends, boosted by growth brands like Chipotle, Wingstop, Raising Cane's and Jersey Mike's Subs. But some brands were left behind.
When restaurant companies start the buying process with demos and feature checklists, they often end up digitising flawed workflows instead of improving them. This is how tech procurement usually goes: build a longlist schedule demos compare features request pricing make a decision. Its clean, structured, and helps align the buying committee. On paper, it works.
For restaurant operators striving to cut through the noise and connect with today's diners, understanding the nuances of modern marketing and PR is crucial. It's essential for survival and growth. Are you confident your current strategies are hitting the mark? Jessica Huang, CEO & Founder of Restaurant Marketing, understands what many restaurants are doing wrong in their efforts and how they're missing opportunities to attract and retain customers.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
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