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5 Examples of Customer Service Innovation in Hospitality

Social Hospitality

To do that, you have to be innovative and adopt new as well as tried-and-tested solutions into your operation. The world is slowly moving into an age of automation and seamless human-machine interaction. Although, it’s important to note guests require a human approach as well. Capitalize on Big Data Analysis. Wrapping up.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

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Strategic Ways for Restaurateurs to Grow Their Brands

Modern Restaurant Management

Many restaurateurs dream of growing into multiple locations, but it takes a lot of capital investment to get there. Investors can bring more than just capital to the table, they can show support for the mission in other ways including volunteering their time, leveraging their network for referrals and showing public support.

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How Does a Single-Location Independent Operator Restaurant Compete with Chain Franchises?

Modern Restaurant Management

One of the biggest COVID-born shifts in the industry was the widespread adoption of technology solutions to streamline the ordering process. Some software solutions even do the marketing work for you- automating email and SMS campaigns – so you can focus on day-to-day business management. Multichannel Ordering.

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159. Restaurant Technology Guys Podcast Ep. 159 – ComData the originators of PayCards talk the value of daily pay in the restaurants

Restaurant Technology Guys

In his career, he has proven success with market leaders and start-ups across software, business services, human capital management, and finance industries. Fintwist – Superior Workforce Payment Solutions (fintwistsolutions.com). Brian Radin is the President of Comdata Prepaid. The post 159.

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5 Ways to Develop Your Restaurant's Tip Strategy, According to Experts

7 Shifts

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. Tip management constantly evolves. Tip management constantly evolves. You need to be actively managing your labor.”. Table of Contents. 5 Tips on Tipping.

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Reimagining the Restaurant Experience Is a Recipe for Success in Staffing

Modern Restaurant Management

After coping with a once in a generation pandemic, most have struggled to adjust to the post-COVID period of inflation, unsettled supply chains and most of all, a shrunken pool of human resources. First, while technological solutions are not a cure-all, they can give restaurants significant relief for various operational pressures they face.