Modern Restaurant Management

APRIL 13, 2021

Sexual Assault Awareness Month (SAAM) in April is an opportunity for restaurant and bar owners to review existing policies and develop new ones. Society Insurance put together seven items restaurants should include in their sexual harassment policy. Your policy must include a clear definition of sexual harassment.

Insurance 178

Insurance Restaurant Law Definition Document 178

7 Shifts

SEPTEMBER 17, 2021

Editorial Mission. Our mission is to bring you the most objective and accurate information about technology for restaurant and hospitality businesses. On the 7shifts blog, we make it our duty to provide our readers with a relevant, trusted, and useful source for restaurant employees and managers to succeed in their goals.

Blog 195

Blog SEO Hospitality Small Business 195

Sling

DECEMBER 25, 2021

Open door policies are an effective way to maintain the unity of your entire workforce and keep your business running smoothly through good times and bad. But what exactly is an open door policy, and how can you go about implementing one from scratch? What Are Open Door Policies? How To Set Up Open Door Policies.

Employee Relations 78

Employee Relations Communication Management Management 78

EATER

DECEMBER 22, 2021

This state-by-state, city-by-city approach has created a patchwork of uneven enforcement, leaving many restaurateurs across the country to their own devices in navigating the implementation of a policy that has proven to be deeply divisive. Even though Peck’s policy is much newer, she’s noticed a similar bump in business.

Social Media 122

Social Media Government Restaurant Law Dine-in 122

The Eat Restaurant

APRIL 25, 2023

Designing and implementing an effective tip policy for your restaurant is crucial for maintaining a positive work environment and ensuring fair distribution of tips among your employees. To create the ideal policy, you need to consider several factors, such as legal requirements, employee preferences, and customer expectations.

Tip Distribution 78

Tip Distribution Design Management Management 78

EATER

MAY 22, 2020

In most of the country, however, workers are dependent on the policies of their employers. With that in mind, we sifted through the policies of several major grocery chains, looking at the steps they’re taking to protect their workers, and what workers say about how those policies are playing out on the ground.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Modern Restaurant Management

JANUARY 24, 2020

In the wake of McDonalds’ CEO Steve Easterbrook’s decision to step down for having a consensual relationship with an employee in violation of company policy, many are left wondering, is there any room in the restaurant workplace for romance? The anti-fraternization policy is as worthy of compliance as the anti-tardiness policy.

2012 172

2012 2018 Definition Management 172

Sling

MAY 11, 2020

Implement a dress code policy to cultivate the identity, character, and culture that is best for your company. Regardless of whether you run a restaurant, a coffee shop, a catering business, or a Fortune 500 company, your team, your customers, and your business itself can benefit from a clear and comprehensive dress code policy.

Management 78

Management Management Casual Transportation 78

Sling

APRIL 25, 2021

If you run a small business, you may feel that an attendance policy is unnecessary. But as your business begins to grow, a set attendance policy becomes increasingly important. In this article, the workforce management experts at Sling discuss the details of an effective attendance policy in order to help you perfect your own.

Employee Relations 78

Employee Relations Document Small Business Management 78

Sling

APRIL 20, 2021

If your business is going to allow team members to use their personal phones, tablets, and laptops to access private networks, data, and apps, it will absolutely need a BYOD policy. Without such a policy in place, you open your business up to all manner of serious security threats. What Is A BYOD Policy? What Is BYOD?

Tip Distribution 78

Tip Distribution Employee Relations Website Management Information 78

Sling

FEBRUARY 10, 2020

An inclement weather policy may sound like something reserved for schools and extracurricular sports teams, but businesses are discovering the wisdom of having such policies in place before changing weather patterns interrupt their operations. What Is An Inclement Weather Policy? How To Create An Inclement Weather Policy.

Employee Relations 78

Employee Relations Communication Government Website Management 78

Restaurant Technology Guys

JANUARY 31, 2021

Join Jeremy and Hans where they talk about privacy policies and how to keep your restaurant and your customers safe. 107 – Managing Privacy Policy with Hans From Termageddon appeared first on Restaurant Technology Guys. While a bit of an interesting name, the team at Termageddon does a great job of helping protect your business.

Technology 127

Technology Management Management 127

Modern Restaurant Management

SEPTEMBER 21, 2022

What kinds of policies should employers have? Most employers have sexual harassment policies outlining their expectations regarding behavior in the workplace. Many employers also have policies imposing a reporting requirement on employees in workplace romantic relationships. Workplace romance is, generally, inevitable.

Employee Relations 198

Employee Relations Restaurant Law Training Government 198

7 Shifts

AUGUST 2, 2023

Learn more Establishing policies The best way to make the implementation transition as smooth as possible is to get ahead of concerns with clear policies and timelines in place. Establishing well-defined staff policies for using digital tip distribution software ensures employees know what to expect before implementation.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

The Eat Restaurant

JANUARY 26, 2022

Nowadays, if you try to find someone who is not on social media, there’s a fair chance that you will be looking for a long time. It’s no secret that social media has become one of the most used platforms in the world.

Social Media 158

Social Media Management Management 158

Modern Restaurant Management

MAY 1, 2023

A cyber liability policy typically covers the following: Data breach response: If a restaurant experiences a data breach, cyber liability insurance can cover the costs associated with responding to the breach, including notifying affected customers, hiring forensic experts, and providing credit monitoring services.

Insurance 199

Insurance Email Marketing Employee Relations Customer Experience 199

Hospitality Insurance Group

OCTOBER 29, 2018

Take a look at some of the liquor liability insurance policies Hospitality Insurance Group wrote in September 2018 including the type of coverage included, insurance discounts applied and a glimpse at the total insurance premium. The post September 2018 Liquor Liability Insurance Policies appeared first on Hospitality Insurance Group.

Insurance 60

Insurance 2018 Hospitality Training 60

7 Shifts

DECEMBER 13, 2023

Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy. Any mandatory tip pool policy must exclude managers (even when they provide direct table service), cooks, dishwashers, and cashiers.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Modern Restaurant Management

FEBRUARY 21, 2024

A new study challenging the long-standing mantra “the customer is always right" determined that to better support employee mental health, restaurant operators should have clear policies stating that customers' uncivil behavior will not be tolerated. These policies had less of an effect on employees with better mental health.

Airlines 199

Airlines Customer Service Hospitality Tourism 199

7 Shifts

DECEMBER 13, 2023

Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy. Any mandatory tip pool policy must exclude managers (even when they provide direct table service), cooks, dishwashers, and cashiers.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Restaurant Business

SEPTEMBER 5, 2023

The local chain prompted a social media firestorm after two police officers were declined restroom access because they were not customers. It wasn't meant to be political, the CEO said, but it soon became political.

Social Media 93

Social Media 93

7 Shifts

JULY 28, 2021

Any changes in policy, or remind them of especially pertinent policies. Open Door Policy. In fact, open door policies are the fastest way to access information. You can also try taking your open door policy digital with 7shifts' Employee Engagement and Shift Feedback feature. Health & safety policy changes.

Communication 430

Communication Management Management Front of House 430

Modern Restaurant Management

OCTOBER 5, 2020

If that’s the case, it may be time to update your policies. Review current policies to see what has been written generally regarding vacation or paid time off. Ensure that you have included policies that comply with recent legislation and guidance under federal, state, or local requirements regarding time away from work.

Employee Relations 216

Employee Relations Uniforms Restaurant Law Travel 216

Modern Restaurant Management

MARCH 9, 2023

Bartenders can help minimize the risk of a conflict developing by monitoring alcohol service using drink counting methods, observing patron physical and cognitive behaviors, pouring accurately measured drinks to avoid over-service, and employing a good cut-off policy. Implement comprehensive standard operating procedures and policies.

Bar 178

Bar Insurance Restaurant Law Point of Sale 178

Modern Restaurant Management

NOVEMBER 10, 2022

If your restaurant serves alcohol, it is required by many states to include liquor liability on your insurance policy. Finding an insurance policy that includes your business property should be a priority. Other coverages to consider including in your policy could include: Worker’s Compensation. Business Expense Coverage.

Insurance 186

Insurance Food Truck Food Mobile Ordering 186

Modern Restaurant Management

AUGUST 31, 2021

However, there are some things that they should be covered for in their policies. Proper communication with the insurance agent about all the ins and outs of the restaurant can help set up the policy right from the get-go. It’s highly recommended to have solid employment practices within the policy.

Bar 189

Bar Insurance Employee Relations Certification 189

Modern Restaurant Management

MARCH 10, 2022

Many restaurants turned to their insurance policies to provide protection for revenue reimbursement, (i.e., insurance proceeds for loss of revenue), but found the majority of insurance policies, unfortunately, did not / do not provide the coverage they anticipated. How Insurance Policies React.

Insurance 172

Insurance Food Safety Employee Relations Front of House 172

Clover - Restaurants

APRIL 16, 2024

Be sure to research your state’s laws governing tipping and/or gratuity policies to ensure the policies you choose to implement align with legal requirements. One way to provide clarity for your customers is to have a clear policy that you communicate through various channels.

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

EATER

JUNE 24, 2021

For three transgender Uber Eats drivers who spoke with Eater, Uber’s recent announcement marks a long-overdue change in policy. What’s more, the difficulties they experienced with the app’s highly automated support systems led them to seek employment from other delivery services with more inclusive policies.

License 91

License Food Safety Delivery Insurance 91

Modern Restaurant Management

FEBRUARY 28, 2022

adults remained unvaccinated, the launch of this unprecedented policy was met with concern by many in the restaurant industry. Because the specific cities implementing these policies also have higher-than-average vaccination rates, the percentage of people prevented from indoor dining due to being unvaccinated is also relatively low.

Employee Relations 199

Employee Relations Dine-in Customer Experience Sustainability 199

Modern Restaurant Management

SEPTEMBER 6, 2022

Bartenders can help minimize the risk of a conflict developing by monitoring alcohol service using drink counting methods, observing patron physical and cognitive behaviors, pouring accurately measured drinks to avoid over-service, and employing a good cut-off policy. Implement comprehensive standard operating procedures and policies.

Bar 178

Bar Insurance Restaurant Law Point of Sale 178

Modern Restaurant Management

OCTOBER 28, 2021

Regardless of your restaurant’s chosen policies in response to the pandemic — and there are a wide range of approaches — your customers need to know what they can expect when visiting your establishment. Local municipalities may dictate the policy. Your Response Menu. Today’s Pandemic Special.

Communication 198

Communication Social Media Menu Loyalty Program 198

Modern Restaurant Management

DECEMBER 23, 2021

Bartenders can help minimize the risk of a conflict developing by monitoring alcohol service using drink counting methods, observing patron physical and cognitive behaviors, pouring accurately measured drinks to avoid over-service, and employing a good cut-off policy. Implement comprehensive standard operating procedures and policies.

Insurance 209

Insurance Restaurant Law Point of Sale Training 209

Modern Restaurant Management

JANUARY 7, 2021

Restaurants are not only having to shift from in-person dining to takeout orders, but also having to rethink some of their internal policies to ensure they are operating efficiently and are properly staffed. Sick leave policies and PTO are among the employee handbook items that may need to be changed this year.

Employee Relations 204

Employee Relations Restaurant Law Information Reference 204

Modern Restaurant Management

MARCH 5, 2024

When employees understand the reasons they exist and how the policies and protocols keep them and their customers safe, the more likely they will be invested in putting them into practice. Encourage Managers to Lead by Example Safety starts at the top.

Training 167

Training Food Safety Employee Relations Insurance 167

7 Shifts

JANUARY 5, 2024

But some states disagree, and where a state’s policies are more generous to workers than the FLSA, the state’s policies take precedence. Conditions for applying tip credits There are several caveats to this policy. First, employees must still earn at least the full minimum wage (cash wage + tips).

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

Modern Restaurant Management

JUNE 8, 2020

.” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. Here are four tips for streamlining and solidifying reopening procedures during this unusual time period: Update Policies. Employee well-being. Customer well-being.

FOH 200

FOH BOH Front of House Employee Relations 200