Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing.

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2025 Loyalty Program Social Media Fast Casual 419

ChowNow

JANUARY 23, 2025

Regular customers make up the backbone of any restaurants sales , but if you put a group of restaurant owners around a table, the conversation inevitably focuses on growth through new customer acquisition. Meaning, that a small percentage of inputs or efforts often account for the majority of results or effects. Thats huge!

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2025 Loyalty Program Operations Email Marketing 195

ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? The only way to know for sure is by tracking key performance indicators (KPIs) that drive business growth.

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Delivery Online Ordering Loyalty Program Food 195

EATER

MARCH 25, 2025

At this point, theres no denying that Keith Lee is among the countrys most influential food critics. As he travels the country eating at these restaurants, often accompanied by his wife Ronni and other family members, Lees built his own brand of family-run business. Were becoming more business-savvy and financially literate.

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Social Media Small Business Front of House Point of Sale 249

ChowNow

MARCH 7, 2025

Thats why 44% of restaurants are investing in restaurant technology tools to improve their business analyticsbecause customer data works. You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. Restaurants collect a ton of customer data.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

APRIL 1, 2022

While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected. The ransom is “double headed” – pay up to get an encryption key so you can recover your data and pay up to keep the attacker from releasing your stolen data for sale on the dark web.

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Operations Point of Sale POS Small Business 601

Modern Restaurant Management

JUNE 9, 2022

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Understand customer cravings and business needs through data. Start small by focusing on key data points to help you move forward.

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Front of House Point of Sale POS Online Ordering 490

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. If your restaurant profit margins arent healthy, it doesnt matter how busy you areyoull always be playing catch-up.

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Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

MARCH 27, 2025

One approach is to use a contribution margin model : after youve calculated food cost, ask yourself how much money is left from the sale of a menu item to cover everything else. Yes, competitor pricing can give you a ballpark idea of what customers in your area expect to paybut it shouldnt be your only reference point.

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Pricing Menu Point of Sale Customer Experience 195

ChowNow

MAY 16, 2025

Thats not a solid foundation for making smart, scalable business decisions. Businesses that use restaurant analytics can boost their profits by as much as 8%-10% , proving that data analysis explains whats happening and also whats possible. Which customers are coming back again and again, and what keeps them loyal?

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Ordering Online Ordering Seasonal Menu Point of Sale 195

Modern Restaurant Management

DECEMBER 31, 2024

Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent.

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2025 Beverage Fine Dining Guest Recovery 450

7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services.

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Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

FEBRUARY 15, 2022

Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Enter digital tableside ordering.

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Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

AUGUST 19, 2020

The neighborhood of ‘Hell’s Kitchen’, heavily relies on tourists and offices to maintain a once thriving day time business scene. Normally a vibrant spot for working professionals, it is now vying for business in order to survive. The first important factor is margin.

Cash Management 572

Cash Management Point of Sale Consumer Goods Small Business 572

Modern Restaurant Management

MARCH 25, 2022

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. To go contactless, customers scanned a small black and white square called a QR code on their mobile device to see a digital copy of the menu.

Social Media 539

Social Media Email Marketing Mobile Ordering Kitchen Safety 539

Modern Restaurant Management

APRIL 3, 2024

Artificial intelligence (AI) has emerged as another advantage for attackers, enabling them to personalize phishing emails for highly effective business email compromise scams to introduce ransomware packages at scale. Typically comprised of small business owners, this group may not have dedicated IT resources or the latest security tools.

Email Marketing 512

Email Marketing Small Business Point of Sale Franchise 512

Modern Restaurant Management

OCTOBER 26, 2023

With the rise of on-demand delivery and easy-to-use checkout technology driving consumer demand for quick service, restaurant operators are implementing modern payment solutions that provide a more seamless and customer-friendly dining experience ahead of the busy holiday shopping season. remain eager to dine out. In the U.S. In the U.S.

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Customer Experience Mobile Ordering Loyalty Program Point of Sale 474

Modern Restaurant Management

SEPTEMBER 3, 2024

Though restaurant technology isn't one-size-fits-all, especially for small and medium business (SMB) operations looking to scale efficiently, finding the right solutions can make all the difference between a bustling business with customers lined around the block and a chaotic, disconnected dining experience.

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Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

AUGUST 5, 2021

As the world grapples with the next wave of COVID-19, businesses are confronted with product and labor shortages, a sudden increase in ecommerce and a variety of shifting consumption patterns. As for the thousands of restaurants that operate as a small business, Gen Z business owners seemed to be more poised to pivot to digital.

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Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

MAY 6, 2021

The Small Business Administration (SBA) has recently revealed a sample form and program guide for applicants. For some business types, at least 33 percent of 2019 gross receipts must have comprised on-site sales to the public. The requirements are a little different for businesses that started in 2020.

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Document 2019 Point of Sale Food Truck 493

Modern Restaurant Management

JANUARY 15, 2025

The restaurant industry continued to grow in 2024 with sales forecasted to top $1 trillion for the first time in history, according to the National Restaurant Association’s 2024 State of the Restaurant Industry report. That’s time many busy restaurateurs just don’t have to spare.

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Audits Restaurant Law 2024 Customer Experience 221

ChowNow

MARCH 13, 2025

Actionable steps to implement a centralized system without disrupting your business. The Problem: Juggling Multiple Delivery Platforms Is a Nightmare You probably dread seeing your restaurants delivery station on a busy night: a row of tablets, each glowing with incoming orders from different third-party delivery apps.

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

APRIL 23, 2021

Small Business Administration (SBA) as the first round of technology partners participating in a new initiative for the Restaurant Revitalization Fund (RRF). billion grant program will provide free monetary awards to restaurants and other F&B businesses suffering financial losses due to the pandemic.

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Point of Sale Webinar Small Business Customer Service 322

Modern Restaurant Management

APRIL 2, 2020

In addition, a cashless restaurant model means small business owners don’t have to worry about the anxieties that come with housing a large amount of money on the premises, such as robbery, employee theft, counterfeits and expensive human error. “Cash or card?” According to the FDIC, 8.4 million U.S.

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Cash Management Mobile Ordering Point of Sale Fast Casual 424

Modern Restaurant Management

MARCH 16, 2020

The National Restaurant Association has provided a list of best practices to ensure business continuity. Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “The ability to customize delivery limits and costs to our customers was especially powerful, as it helped us remain competitive at a cost our business can afford.”

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Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

ChowNow

FEBRUARY 21, 2025

If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Heres a breakdown of the most common types of restaurant apps and how they support your business.

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2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

AUGUST 2, 2021

Alignable’s July Rent Report has just been released, based on a poll of 5,911 small business owners that concluded last week. Times are even tougher for 64 percent of nonprofits, 50 percent of entertainers/artists, 48 percent of small businesses in the transportation sector, and 43 percent of event planners.

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2021 Point of Sale Equipment 2019 450

ChowNow

APRIL 15, 2025

Restaurant KPIs are numbers that go beyond basic accounting to help you see how every part of your business is performingfrom your profit margins to your guest experience. Instead of relying on gut feelings and guesswork, they give you clear, measurable data you can track over time to meet your key business objectives.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Modern Restaurant Management

DECEMBER 1, 2020

It's reported that with as little as a five percent increase in customer retention, a business can improve its overall profits by up to 25 percent. Many businesses have introduced touch-free payment options and menus to improve customer experience during the pandemic. First, consider adopting a touchless loyalty system.

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Loyalty Program Customer Experience Point of Sale Employee Relations 519

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Borrower-friendly implementation of statutory exemptions from loan forgiveness reduction based on rehiring by June 30.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

7 Shifts

NOVEMBER 27, 2024

But when the Bobes opened their fourth location in 2017, they reached a breaking point. Once they saw the additional features for team communication, time off requests, and submitting availability, they knew 7shifts would benefit their business. He brought in his teen brother, Larry, to manage their first location in Vincennes, IN.

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Website Management Communication Point of Sale Coaching 195

Modern Restaurant Management

DECEMBER 27, 2022

Technology can boost business operations in a variety of ways. Luckily, tech solutions have become more affordable and accessible for food businesses of all sizes and budgets, allowing them to increase transparency, accuracy, safety, and quality. . These “small costs” will add up over time. million tons of grain.

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Food Safety Audits Food Supply Food 566

EATER

SEPTEMBER 8, 2023

Square’s point-of-sale system is used by millions of small businesses. Smith Collection/Gado/Getty Images The point-of-sale system has experienced widespread disruptions to multiple services On Thursday, the payment processing company Square experienced a widespread outage. For that, we are truly sorry.

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Cash Management Point of Sale 2009 Small Business 331

ChowNow

FEBRUARY 21, 2025

In this article, you will learn: How to educate customers on why direct ordering matters Simple incentives to encourage direct orders Ways to streamline and promote your direct ordering system Lets explore the best ways to shift customer behavior and grow your direct ordering sales. Something as simple as We appreciate your support!

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

Modern Restaurant Management

OCTOBER 19, 2021

A major pain point for our clients has been navigating regulatory compliance issues such as corporate officer updates, alcohol license and permit renewals, and training team members in proper alcohol service protocol. Once a liquor license is revoked for non-renewal, penalties may prevent immediate application for a new license. ID, Please?

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License Point of Sale Employee Relations Restaurant Law 539