7 Shifts

APRIL 15, 2020

Some of them have even seen ~90% of their sales coming through drive thrus. The order can be placed through the phone or online, and in both cases can notify the user through text and/or email that order is ready to pick up. Here are some tips on how it can be done.

Online Ordering 362

Online Ordering Email Marketing Social Media Food Order 362

7 Shifts

JUNE 3, 2022

While money isn't everything, it's one of the biggest pain points for restaurant workers right now. We don't have to tell you that the restaurant industry has a turnover problem. As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. They aren't making enough money.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Social Hospitality

AUGUST 25, 2019

When it comes to digital marketing for restaurants , there are various avenues to explore. C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Why Do Chatbots Play a Role for Restaurant Businesses? Why Do Chatbots Play a Role for Restaurant Businesses?

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

7 Shifts

FEBRUARY 26, 2021

While easy, this way ends up costing more in the short term, does not contribute to long-term growth, and can end up hurting your business. Look to your restaurant’s website provider or your point-of-sale vendor first to see if there is an integration. What are the benefits of self-operated delivery for restaurants?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Culinary Cues

DECEMBER 30, 2019

I have the privilege of working with many different restaurants and food businesses. Some are owned by individuals who have the knowledge and the wisdom of seasoned business people, while others struggle to find a path to survival. Some are very successful, while others are hanging by a thread. So why does it sometimes go wrong?

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

ChowNow

FEBRUARY 27, 2024

Effective restaurant marketing means reaching diners wherever they are. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? In today’s world, that means their mobile devices.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Ken Burgin

NOVEMBER 15, 2021

The wine list is an essential part of your restaurant or hotel beverage service, so let’s apply intelligent design and business thinking to increase profits and ensure it appeals to the greatest number of people. Create a Balanced Wine List – make it smaller than you had pre-Covid; that’s what the new rule of menu marketing is all about.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Modern Restaurant Management

MAY 20, 2020

To say that the current COVID-19 crisis represents a major change to the way we live our lives is, at this point, probably a bit of an understatement. This is especially true in terms of how we do business, as the pandemic is already having a negative impact on restaurants in particular across the board.

Mobile Ordering 234

Mobile Ordering Email Marketing Online Ordering Point of Sale 234

Modern Restaurant Management

DECEMBER 1, 2020

It's reported that with as little as a five percent increase in customer retention, a business can improve its overall profits by up to 25 percent. Many businesses have introduced touch-free payment options and menus to improve customer experience during the pandemic. First, consider adopting a touchless loyalty system.

Loyalty Program 207

Loyalty Program Customer Experience Point of Sale Employee Relations 207

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Business owners have many POS systems from which to choose.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Bingage

MARCH 10, 2023

Just a Thank you greeting isn’t the end of the customer journey.Its just a small start within it. Post-purchase emails have become a part of sales and engagement with fundamental email workflows, and with the help of emails, you can often make the difference between one-time customers and loyal customers.

Email Marketing 52

Email Marketing Loyalty Program Customer Experience Online Ordering 52

Open for Business

JANUARY 26, 2023

Even the most creative restaurant promotion ideas won’t increase sales if they’re poorly planned and executed. And if restaurant owners don’t put restaurant marketing efforts behind a promotion, the best concepts can stall. The trick is making sure the tactic boosts sales instead of cutting into revenue. What does the data show?

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. And while many coffee businesses believe that consumers also want to know the same information, is this really an accurate assumption? But why is this?

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. 3 rd party delivery apps, ghost kitchens and privately owned franchises are all fighting for the same market share.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Modern Restaurant Management

MARCH 16, 2020

The National Restaurant Association has provided a list of best practices to ensure business continuity. Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Open for Business

NOVEMBER 21, 2022

Others need an all-in-one platform that helps with every area of the hospitality business. It can take a lot of mistakes, miscommunications, data entry, and drudgery out of running a small business. It also helps you easily see and make sense of sales data. And it usually takes the form of apps on their iPhones.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Goliath Consulting

MARCH 15, 2022

Loyalty programs are an essential tool to have in a business. 1 In addition, it was found that 78% of customers are more likely to continue to spend on a business if they have a customer loyalty program. Or in places like Starbucks, customers can earn points and use them towards certain items in the restaurant. They are 7.5

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Customer Service 78

Goliath Consulting

MARCH 15, 2022

Loyalty programs are an essential tool to have in a business. 1 In addition, it was found that 78% of customers are more likely to continue to spend on a business if they have a customer loyalty program. Or in places like Starbucks, customers can earn points and use them towards certain items in the restaurant. They are 7.5

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Customer Service 78

Modern Restaurant Management

OCTOBER 4, 2021

The data also points to a broken customer arrival experience. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). The State of What Feeds Us. Restaurant apps reign supreme over third-party apps.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

SpotOn

FEBRUARY 27, 2024

Advertise your egg hunt ahead of time through social media and email marketing, as well as in your restaurant's entryway so diners know to look out for pastel-colored surprises. An easter menu can help your kitchen and servers manage the increased traffic and help you maximize profits during a busy shift.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Basant Baruah, Senior Content Marketer, Beaconstac. Below are a few examples of small and big F&B chains applying unique marketing techniques. Here are their insights.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Bingage

DECEMBER 18, 2022

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. Types of Reward Marketing. Point-based system.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52

7 Shifts

SEPTEMBER 19, 2022

But we're at an inflection point in the restaurant industry. While money isn't everything, it's long been one of the biggest pain points for restaurant workers. Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. Table of Contents.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. This is not an endorsement, please do your own assessment of suitability for your business. Cutlery Polishers.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

BNG Point of Sale

AUGUST 25, 2021

Boosting Restaurant Industry Sales in 2021 . Maintaining strong sales in the restaurant industry is an ongoing challenge due to overhead costs like rent, food, and restaurant staff. Now it’s more important than ever to drive sales in business. 11 Tips to Increase Restaurant Sales . Delivery Services .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

Ordyx

DECEMBER 16, 2021

​Finances have a lot to do with the everyday stress that comes with owning a business. Regardless, it’s essential that you are intentional about keeping your recurring costs in line with your goals and the overall success of your business. Examples of these include marketing, POS systems, and inventory management.

Email Marketing 52

Email Marketing Point of Sale Small Business Equipment 52

Mad Mobile

FEBRUARY 29, 2024

As bar owners and managers, you know that having the right point of sale system for your restaurant or bar makes all the difference. Each bar software system is designed to support your business, and there are plenty of them out there. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

POS 40

POS Bar Brewery Customer Service 40

EATER

AUGUST 15, 2022

As soon as Ruth filled in her PayPal and contact information, an email popped up from an unknown address. Her $238 worth of lobster tails never arrived and, within a week, all of the associated emails had disappeared from her Gmail account, only to be replaced by streams of bizarre ads and phishing messages. Call me back.

Email Marketing 97

Email Marketing Online Ordering Food Order Point of Sale 97

EATER

DECEMBER 14, 2021

She did a little dance in her chair to emphasize this point; the video has been viewed by 6.9 Supply chain disruptions were a theme of 2021, but thanks to viral recipes, some ingredients were hit especially hard I learned a hard lesson on a recent trip to my local Asian supermarket, Tan A. Best lunch of the week!” the caption exclaimed.

Food 112

Food Food Supply Point of Sale Food Safety 112

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. Here are their responses. Click here for part one. million meals in just six weeks.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Lavu

MAY 27, 2020

MenuDrive is a perfect solution for small and medium restaurants that find themselves struggling to adapt to the new state of the restaurant industry. Restaurant operators nationwide are reporting sharp declines in sales and employment levels. No commission fees for your business! In November 2019, Saleem S. The Hope of Success.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Lavu

MARCH 19, 2020

Automated marketing tools such as posting messages to your social media pages, email blasts, specials or coupons. The sooner you offer online ordering, the sooner you can continue business during these ongoing mandatory curfews or shutdowns. Don’t see this as a disadvantage of your establishment. One of those is MenuDrive.

Online Ordering 93

Online Ordering Ordering Social Media Mobile Ordering 93

Lavu

JANUARY 27, 2020

Since more and more consumers are setting up contactless payment options though, it only makes sense that businesses start adapting them too. . Kearney estimates that by 2022, 56% of the cards in the US market will be contactless. Like with any new tech though, there are sticking points. Global consulting firm A.T. Smartphones.

Loyalty Program 78

Loyalty Program Cash Management Point of Sale Customer Experience 78

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

ChefMod

OCTOBER 6, 2021

Although these regulations are ever-changing, there are several ways that restaurant owners and stakeholders can continue to run a successful restaurant business. According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020.

2021 52

2021 Email Marketing Front of House Cash Management 52