Modern Restaurant Management

APRIL 17, 2023

Moreover, mobile applications for restaurant smart order provide such options as work with reserves and kitchen notification, payments accepting, work with combos and discounts (that can help restaurants to operate loyalty programs). It represents a compact mobile terminal for quick order taking.

Mobile Ordering 518

Mobile Ordering Cash Management Online Ordering Front of House 518

Modern Restaurant Management

APRIL 13, 2023

There were originally two key requirements for the ideal solution: the ability to automate our end-to-end AP process, and enhanced payment security. The pandemic added one more: the ability to manage the entire process – invoice capture, approval, and payment – remotely. So, most of us were working remotely.

Franchising 434

Franchising Franchise Demo Document 434

Modern Restaurant Management

NOVEMBER 16, 2021

Cloud-based restaurant management software solutions enable food service operators to access everything from personnel to payments to back-of-house operations and incorporate loyalty programs from any channel the customer uses in real-time. Same thing with locations – which ones are turning a profit or are draining the budget?

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

Modern Restaurant Management

MAY 27, 2020

ViewHouse, an eatery, bar and rooftop in Colorado opened for in-store dining at all four of their locations on May 27 with a new ‘Open with Care’ campaign: a new care plan to make it safer for guests and employees in response to COVID-19. ” said Vice President Brad Manske.

Entertainment 474

Entertainment Reservations Dine-in Seating 474

Modern Restaurant Management

MAY 18, 2020

Interviews were also conducted with operators and diners in China to understand what learnings might be applicable for U.S. The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

MAY 29, 2020

With strict state guidelines in place, restaurants are quickly adapting their hospitality experience to accommodate new health and safety protocols, including the physical distancing between people, the prudent use of sanitizer and facemasks, and all things touchless – including the payment process. The new normal as we know it.

Dine-in 305

Dine-in Customer Experience Coupons Presentation 305

Modern Restaurant Management

FEBRUARY 27, 2020

Determination of employee’s rate and method of payment. In January 2020, the United States Department of Labor (USDL) announced a final ruling which updates the interpretation of “joint employer” status under the Fair Labor Standards Act (FLSA) effective March 16, 2020. Maintaining employee’s employment records.

Employee Relations 458

Employee Relations Hiring Government 2020 458

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

ChowNow

MARCH 21, 2025

Every successful restaurant has one thing in common: they know exactly who they are serving. Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. What Is a Restaurant Target Market? Demographics: Who Are Your Customers? Psychographics: What Do Your Customers Care About?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 20, 2023

Some restaurants were slow to adopt contactless payment methods, efficient booking systems, and other tech solutions, which resulted in missed opportunities to enhance guest experiences and operational efficiency. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

AUGUST 9, 2024

Bankruptcy Code in the United States Bankruptcy Court for the Northern District of Texas, "This is a strategic step towards a strong future for Buca di Beppo," said Rich Saultz, President, in a statement. "While Ragini Bhalla, Head of Brand and Spokesperson at Creditsafe, conducted full financial data breakdown and analysis.

2024 251

2024 Cash Management 2023 Magazine 251

7 Shifts

JULY 16, 2021

Conduct a Feasibility Study. Below is a list of the potential coffee shop concepts to think about when conducting your market research. How can you conduct this research? We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. Table of Contents. Coffee Shop Concepts.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

MAY 27, 2020

Frequent hand washing following CDC guidance and food code. In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Takeout For Good. Aramark Creates Safety Plans. Installing plexiglass barriers at checkout.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

NOVEMBER 3, 2021

Once data has become part of a breach, the information is open to use by bad actors or, and can be sold to 3rd parties that may conduct illegal activities such as phishing, spamming, identity theft, or unauthorized purchases. Table of Contents. The cost of restaurant cybersecurity. The cost of restaurant cybersecurity. million in 2020 alone.

POS 370

POS Audits Loyalty Program Information 370

ChowNow

SEPTEMBER 16, 2020

According to a Bluedot survey conducted in April, 53 percent of Americans are downloading more apps to reduce contact with on-site staff. In March 2020, searches for “restaurant takeout” on Google increased 285 percent , as diners reacted to the closure of dining rooms across the country. Create a digital menu.

Social Media 370

Social Media Online Ordering Mobile Ordering Download 370

Modern Restaurant Management

DECEMBER 20, 2019

Your customers can also save their payment information, minimizing friction in the checkout process. A chargeback is essentially a kind of forced refund conducted by a cardholder’s issuing bank. We can draw a straight-line connecting use of BOPUS payments in food service to the dramatic increase in chargebacks.

Customer Service 322

Customer Service Loyalty Program 2018 2013 322

ChowNow

FEBRUARY 12, 2025

Well show you how to leverage: Your local restaurant scene Your restaurants brand Your digital assets The community around you Then, reveal how to measure your marketing efforts so you can continuously refine your strategy and strengthen your connection with customers. Thats why a strong marketing strategy is the key to staying ahead.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Early Impact of California's Minimum Wage A new edition of The Anchor from Placer.ai, written by R.J.

2024 294

2024 Mobile Ordering White Paper Customer Service 294

Next Restaurants

MAY 4, 2021

Digitized Payments. Several examples of point-of-sale technology are available to you , but the key reminder is to convert your billing system to one that can work without cash payments. Card payments through machines, QR codes, or apps are some examples through which you can initiate a billing process.

Online Ordering 141

Online Ordering Mobile Ordering Fast Casual Customer Service 141

Lavu

APRIL 17, 2025

Keep an eye on specific promotion codes and offers to evaluate campaign performance. Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. The key is to consistently review your POS insights and take action based on the data you uncover.

POS 78

POS Loyalty Program Marketing Point of Sale 78

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. Even better, it is expected to grow at an annual growth rate of 5.09% in 2027. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. How profitable is a bar?

Bar 221

Bar License Food Supply Restaurant Law 221

The Restaurant Times

FEBRUARY 22, 2022

However, we are living in exciting times with new opportunities emerging out of utter chaos. A global health pandemic, a shift in the collective consciousness, and global economic instability have spawned a slew of new business trends that are quickly becoming the norm rather than the exception. Sustainable Business Practices .

2022 98

2022 Front of House Cash Management Online Ordering 98

Lavu

MAY 9, 2025

From payment processing to kitchen coordination, we’ve got you covered. From payment processing to kitchen coordination, we’ve got you covered. Hardware Essentials : Touchscreen terminals, customer displays, secure payment devices, and reliable network equipment.

POS 78

POS 2025 Cash Management Mobile Ordering 78

The Restaurant Times

JULY 27, 2020

It is highly advisable to promote digital menus or enable a QR code scanning feature on the table to explore the restaurant menu. Technology can also be of great help in enforcing contactless interaction, such as using mobile ordering and menu tablets, providing digital payment options, and gathering online feedback via online mediums.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

Lavu

NOVEMBER 27, 2024

Hardware Essentials : Touchscreen terminals, customer displays, secure payment devices, and reliable network equipment. Hardware Essentials : Touchscreen terminals, customer displays, secure payment devices, and reliable network equipment. " Displays for Customers Customer-facing screens are a game-changer.

POS 78

POS Cash Management Online Ordering Mobile Ordering 78

BNG Point of Sale

APRIL 14, 2021

Unfortunately, less-than-reputable POS providers are out there, and understanding fees associated with taking payment from customers isn’t easy, but knowing what to look for will help. Unfortunately, if you want to accept credit and debit cards as a form of payment in your business, you’re going to experience processing fees.

POS 98

POS Point of Sale Customer Service Pricing 98

Restaurant365

JANUARY 22, 2020

Your restaurant company needs to have a strong, proactive restaurant cybersecurity plan to identify risks, protect business and guest data, comply with payment card industry regulations, and react strategically if a security breach does occur. Restaurant cybersecurity is worth the investment. A professional forensic audit of your business.

Audits 88

Audits Point of Sale Front of House POS 88

Next Restaurants

MAY 4, 2021

Digitized Payments. Several examples of point-of-sale technology are available to you , but the key reminder is to convert your billing system to one that can work without cash payments. Card payments through machines, QR codes, or apps are some examples through which you can initiate a billing process.

Online Ordering 78

Online Ordering Mobile Ordering Fast Casual Customer Service 78

Sling

MAY 24, 2023

It’s a way to define the working relationship between employer and employee. In essence, a restaurant employee handbook does two things: Tells employees what you expect of them Tells employees what they can expect from you In addition, a restaurant employee handbook can be a source of protection against litigation.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

The Restaurant Times

JUNE 26, 2021

Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. Numerous restaurants went non-operational, while many shut down permanently. However, after a year, the industry has started picking up, and restaurateurs are slowly rebooting their businesses. managing each step efficiently can be challenging.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Online Ordering 84

Modern Restaurant Management

APRIL 25, 2023

With an increasing number of restaurants relying on mobile apps for orders, payments, customer rewards, promotions, and menu updates, mobile apps have become a vital aspect of the industry. In fact, Lavu finds that mobile represents 60 percent of all digital restaurant orders.

Mobile Ordering 450

Mobile Ordering Customer Service Retail Food Order 450

Apicbase

APRIL 5, 2024

The latest systems allow staff to conduct stock takes on tablets, with all counts automatically logged. But automation in food service is much more than that. The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. What Is Restaurant Automation?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Notch

APRIL 11, 2019

Here's Why (And How to Fix It) By spelling out how employees should conduct themselves at work and how your restaurant operates internally, a well-crafted employee handbook should save you time, create a safe and enjoyable workplace for all, and protect your restaurant from legal disputes down the line. That is your employee handbook.

Document 67

Document Employee Relations Website Management Restaurant Law 67