Modern Restaurant Management
OCTOBER 15, 2024
Plaintiff Michael Massel alleges that Steak ‘n Shake implemented biometric facial recognition kiosks allowing consumers to make orders, track loyalty points and pay. Steak ‘n Shake, Inc.,Case 24-cv-07827.
EATER
APRIL 30, 2025
Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. With COVID-19, people were very generous with how they tipped and how they ordered. Serving foie gras is not profitable for us: $8 is a sticker shock, but that is exactly what it costs us.
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ChowNow
APRIL 4, 2025
And for many restaurants, they still serve a purpose. Instead of giving up control to outside platforms, some restaurants are shifting to a more direct approach: first-party ordering. This means customers place orders through your own website or appnot a third-party platform. What is third-party ordering?
ChowNow
MAY 30, 2025
The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct online ordering ? Rewarding customers for ordering direct creates long-term habits that boost your sales.
Modern Restaurant Management
NOVEMBER 27, 2024
. "Charcuterie boards and other finger foods are important to have on your menu to capture orders from workplaces planning holiday happy hours rather than full meals. " Buffets and self-serve food are on the menu: 66 percent of organizers say they’re having buffets, instead of: Heavy appetizers – 34 percent Stations (e.g.
Modern Restaurant Management
OCTOBER 13, 2024
In quick-serve restaurants, there has also been a marked uptick in digital kiosk usage. Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis. Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis.
Modern Restaurant Management
APRIL 18, 2025
.” The more restaurants use AI to automate tasks that aren’t core to their business, the more they can reinvest time where it matters—serving guests. For years, restaurant technology has been about speed and efficiency—faster orders, better scheduling, streamlined payments. But what’s next?
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