Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks. . ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

FEBRUARY 5, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. There’s a wide range of options available that take the entire process online. With a social media management system, you can plan out a week’s worth of posts across platforms in just a few minutes.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. We really appreciate them being proactive and reaching out to us during a time that we couldn't even digest what was happening."

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

JUNE 12, 2020

To support its franchisees, who are independent business owners, in hiring and retaining employees who embody the brand’s core values, Dunkin’ is taking several steps to welcome new restaurant employees and promote the timely and much-needed opportunities its franchisees are providing. ” A&W Doubling Up.

Franchise 422

Franchise Franchising Food Safety Kitchen Safety 422

Modern Restaurant Management

MARCH 16, 2020

To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Click here to learn the 10 steps to take now. “We applaud the announcement of steps the company is taking to help restaurant businesses large and small in communities across America during this difficult time.”

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. For managers, empathy and soft skills are key to helping problem-solve solutions to whatever situation arises.

Management 476

Management Management Coaching Front of House 476

7 Shifts

SEPTEMBER 9, 2024

That’s why you should find the best candidates out there. Foster a friendly working environment In an industry that scored 98 out of 100 on the burnout scale due to long hours and high-pressure situations, fostering a positive workplace culture is just as crucial as offering competitive wages and benefits.

2024 335

2024 Social Media Insurance Leadership 335

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. If you take the extra time to hire people who share your core values you will reduce staff turnover, which saves time and money in the long run.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software. is possible with a great POS.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. Beyond logistics, the biggest transformation has been in leadership.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

7 Shifts

MAY 28, 2021

With ten locations (and two more on the way) and more than 100 employees, Pita Way combines the 7shifts team management platform and Toast POS to create a tech stack that enables them to replicate their brand of fast, healthy food and stellar service across all of their restaurants and grow without comprising who they are.

Communication 370

Communication 2010 Management Management 370

Modern Restaurant Management

FEBRUARY 17, 2020

“We’ve been working with Yelp since 2015, but decided we wanted to take things to the next level when we learned about Yelp Store Visits. “I am confident that under Carl’s leadership, the International business will create additional opportunities to drive strong performance with a focus on innovation and hospitality.”

Sports 384

Sports Point of Sale Customer Experience Entertainment 384

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 27, 2019

“This acquisition is another demonstration of our strategy to acquire new companies to enhance product capabilities and extend our leadership in the vertical industries we serve,” said NCR President and Chief Executive Officer Michael D. NCR purchased Zynstra for approximately 100 Million British Pound Sterling.

Mobile Ordering 311

Mobile Ordering Customer Service Point of Sale Customer Experience 311

7 Shifts

OCTOBER 2, 2019

But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. We reached out to a restaurant manager in an internationally-known restaurant to get her advice on managing a restaurant staff, and provided a few insights of our own. Let’s review what those are.

Management 285

Management Management Communication Back of House 285

Culinary Cues

MAY 19, 2021

So, I thought I would take a little trip down nostalgia lane and address the things that I remember and miss. The banter in the kitchen, at least until it gets out of hand, you know that competitive chatter that pushes everyone to step up their game, is somehow refreshing. Memory is the treasury and guardian of all things.”.

Seasonal Menu 419

Seasonal Menu Take-out Consumer Goods Food Order 419

7 Shifts

SEPTEMBER 19, 2019

You'll need to be tech-savvy with using POS hardware, scheduling tools , and other operational software. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. Engineer Your Menu for Profits Menu engineering refers to the actions you take to create a more profitable menu.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. Check out these successful restaurant ideas. Explain how your restaurant will stand out in a sea of competition. You may want to list out: Team Management. you'll use, and what makes your new business special.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

AUGUST 3, 2023

Hugo's was looking for a tool that would work with their newly adopted Toast POS, as well as give them more power to track labor and schedule their expanding team. And not only do those schedules take less time—they're also more efficient. It gives us the ability to point out any conflicts and any overtime [hours] easily.

Point of Sale 195

Point of Sale Audits Book POS 195

Modern Restaurant Management

MARCH 11, 2020

. “Casual dining growth, including bar-and-grill, has not kept up with the competition of fast casual or fine dining so it’s more important than ever for neighborhood bar-and-grill operators to take a fresh look at their menu,” said Stacey Kinkaid, vice president, product development and innovation, US Foods.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Modern Restaurant Management

NOVEMBER 14, 2019

We had leadership from the heart program, Hog Heaven University, a certified Pitmaster program and a train the trainer program. What are some lessons you have learned along the way you could relate to someone just starting out in the restaurant industry? Today’s millennials have really changed the landscape of dining out.

Advertising 361

Advertising Social Media Technology Dine-in 361

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. They can take orders on iPads and process transactions via handheld POS devices. Now, restaurant staff can access everything they need on their smartphones.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. They can take orders on iPads and process transactions via handheld POS devices. Now, restaurant staff can access everything they need on their smartphones.

Management 195

Management Management Point of Sale POS 195

Modern Restaurant Management

NOVEMBER 11, 2019

Knowing that food and beverage can be an incredible asset for hotel brands, setting them apart in a sea of options available to today’s savvy traveler, SevenRooms set out to uncover which elements would encourage travelers to stay at a certain hotel. " “We are thrilled to be joining forces with PAR Technology. .

Travel 298

Travel Food Hotels Loyalty Program 298

Modern Restaurant Management

SEPTEMBER 15, 2020

“We have officially rolled out SALIDO to support all of our flagship stores across the United States and Canada and are looking forward to continuing our partnership.” Presliced, the chicken is great for any number of applications – including fajitas, salads and an array of take-home DIY meal-kit recipes.

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

Clover - Restaurants

JUNE 6, 2024

Hiring a restaurant leadership team can be overwhelming, but great people are out there to steward your business and satisfy your customers. Decide what restaurant leadership roles you need Do you need a refreshed bar program? Once you know what kind of help you need, it’s time to get the word out.

Leadership 52

Leadership Front of House Back of House Cash Management 52

Bar and Restaurant Coach

FEBRUARY 17, 2020

Most of the time, people in leadership believe their teams have a keen understanding about the mission, about directives, goals…about everything. As we talked about in an earlier post, for most teams, there’s often a huge disconnect between what leadership wants —and how the team understands those wants. POS keying errors.

Coaching 103

Coaching Leadership Communication POS 103

Bingage

NOVEMBER 29, 2019

That’s the passion and sprit every business owner must-have when it comes to the restaurant business, You never know what will happen in the next, but if you begin out with enthusiasm, passion, a strong business plan with unqiue marketing ideas, you might just find yourself being in your dream of becoming a successful restaurant owner.

Employee Relations 98

Employee Relations Consumer Goods Online Ordering Customer Service 98

Restaurant365

DECEMBER 20, 2021

Day-to-day responsibilities might differ between corporate-level financial leadership and operations leadership, but the teams shouldn’t be isolated. Restaurant accounting teams can help connect operating and financial data at the store level, as well as zoom out to examine big-picture revenue and costs.

Operations 78

Operations Leadership Point of Sale Cash Management 78

Sling

MAY 9, 2023

They take purposeful planning and work to build and maintain. Focus on working on your people skills, the way you communicate, and your leadership style. Then, reach out to your staff, get to know them on a personal level, and create a positive company culture. Efficient and effective restaurant operations don’t just happen.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Margin Edge

SEPTEMBER 2, 2020

Arm your leadership team with tools like price alerts, theoretical usage analysis, recipe modules, budgeting tools, and a daily controllable P&L. Then, check out how much the item increased/decreased by percentage, unit impact, or the impact on the product with our Price Movers feature. Taking inventory sound gruesome?

Food 98

Food Waste Food Supply Pricing 98

Open for Business

MARCH 1, 2023

Whether you dream of opening a restaurant and need to know all the possible jobs you’ll need to fill or you want to start a career in hospitality, here are all the roles and people it takes to make a restaurant run like clockwork. Making these beverages takes more time and skill than a server or bartender has during a busy shift.

Cash Management 78

Cash Management Front of House Fast Casual Fine Dining 78

Clover - Restaurants

AUGUST 8, 2024

Taking that first step to open a second location is daunting, and it doesn’t get any easier as you expand your footprint. Here are some tips to help you figure out how to run multiple restaurants simultaneously. Here are some tips to help you figure out how to run multiple restaurants simultaneously.

Management 52

Management Management Front of House Online Ordering 52

Lavu

NOVEMBER 18, 2022

For additional help, check out Lavu’s free ebook How to Build a Restaurant Business Plan. What will make your business stand out from others? Will you offer delivery or only take out? Team and Management: Introduce your team, and share a brief bio about each member of your leadership team.

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Lavu

JUNE 12, 2019

Seeing faces of excitement when a dish comes out. Below, we’re highlighting five steps you can take to turn your restaurant into an event space, whether you want to offer a full-buyout, an intimate semi-private space, or something in between. Figure out staffing. This guest post was contributed by Gather. Determine the space.

Events 74

Events Social Media Website Management Point of Sale 74

Modern Restaurant Management

MARCH 11, 2025

Special events have become a big reason for going out, making unique dining experiences more important than ever. Special events have become a big reason for going out, making unique dining experiences more important than ever. Tables and chairs take a backseat to efficient space. These core elements never go out of style.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Restaurant365

APRIL 1, 2021

Store-level managers are the ones who guide your teams toward the goals made by restaurant group leadership. Ultimately, you’re trying to allow your managers to spend time developing relationships with applicants to smooth out the hiring and onboarding process. Streamlining inventory and reducing CoGS.

Management 78

Management Management Inventory Hiring 78