Modern Restaurant Management

FEBRUARY 17, 2025

Hoteliers and restaurant operators are increasingly demanding POS systems that seamlessly connect with CRM, loyalty programs, reservation systems, inventory management, and payroll. In terms of operations, we're seeing a trend towards integrated systems. They're seeking value without compromising on quality or experience.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. To revitalize the workforce and enhance operational efficiency, it is imperative that we boldly explore innovative solutions across reskilling, retention, and robotics.

Loyalty Program 491

Loyalty Program Customer Service Customer Experience Insurance 491

Modern Restaurant Management

JUNE 12, 2024

For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? The report, which surveyed 127 restaurant executives across the U.S.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. restaurant operators think the availability of seating on a sidewalk, parking lot, or street will become more common within their segment this year.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

AUGUST 3, 2020

Masks and distanced seating are great short-term adaptations to the current climate but restaurants must work toward returning to full capacity. While it may seem like restaurants can survive and return to normal with band-aid solutions like masks and distanced seating, this is not the case.

Technology 450

Technology Consumer Goods Customer Experience Seating 450

The Rail

JANUARY 15, 2025

Look for underutilized corners, walls, or other spaces that could serve additional purposes, such as hosting extra storage, decorative elements, or seating options. Another key point is using slim chairs that allow more seating without crowding. Similarly, flexible seating arrangements keep operations smooth.

Outdoor 130

Outdoor Seating Customer Service Customer Experience 130

Modern Restaurant Management

FEBRUARY 2, 2024

The need for innovation and efficiency has never been greater in this evolving scenario. For instance, knowing a regular customer's favorite dish or seating preference can transform a routine meal into a customized experience. They can lead to more efficient operations, higher customer satisfaction, and increased profitability.

Operations 472

Operations Front of House Customer Service Customer Experience 472

Modern Restaurant Management

AUGUST 19, 2020

We are so proud to be the inaugural on-demand food platform partner for the NBA, an innovative and dynamic league,” said Tony Xu, DoorDash CEO and Co-founder. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. and the surrounding region. . and the surrounding region.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 21, 2020

Though expecting business as usual to be ‘usual’ is a little far fetched, many restaurants are opting for innovative ways to counter the virus – some even becoming part of the solution. Also, depending on your local regulations, expand restaurant seating to ensure as much space as possible. Protect Your Employees.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Open for Business

OCTOBER 30, 2024

Your reservation system is a goldmine of information just waiting to be tapped. Tapping into the power of your reservation data Start by digging into the basics. They’re where all that interesting reservation data comes together in one place. Whatever it is, be ready to adapt and innovate. How often do guests visit?

Reservations 60

Reservations Email Marketing Dietary Restrictions Point of Sale 60

Modern Restaurant Management

NOVEMBER 19, 2019

“I applaud all of the chefs for excelling in the kitchen, and thank them for their devotion and dedication to continuously innovating our customers’ dining experience.” Starbucks Reserve Roastery Chicago, top photo, opened its doors to the public on Friday, November 15. Fifteen chefs from participating U.S.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Modern Restaurant Management

APRIL 25, 2024

Sidewalk cafes, rooftop terraces, and courtyards are all excellent options for expanding seating. The use of outdoor space often means more seating opportunities for businesses. These offers should be prominently featured on the restaurant's reservation page, enticing guests to secure their spots.

Outdoor 221

Outdoor Seasonal Menu Seating Dine-in 221

Modern Restaurant Management

SEPTEMBER 27, 2024

It continues: “And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations , the distinction between the two segments has become increasingly muddied.” Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m. percent for QSR restaurants.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

FEBRUARY 18, 2020

At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Historical and predictive Sales data.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. owner of the Chili's® Grill & Bar brand. "Yelp

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

FEBRUARY 20, 2024

Restaurants that embrace innovative payments technologies on both sides of the register are poised to build loyalty with both customers and their employees in the years to come. In turn, more engaged employees can help deliver a better customer experience , too. Plus, it makes it easier to onboard and train new employees.

Technology 309

Technology Cash Management Customer Experience POS 309

The Restaurant Group

NOVEMBER 20, 2024

Guests should find menus, contact information, and reservation options without a hitch. Happy hours, lunch specials, or early bird discounts can fill seats that might otherwise remain empty. Improve Your Restaurant’s Ambiance Ensure Comfortable Seating and Lighting Create a welcoming environment for diners.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. A final piece of advice for restaurants is to invest in a user-friendly reservation system. And yet, the research shows enterprise brands have been slow to innovate via messaging. Most Important safety initiatives.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

EATER

JANUARY 28, 2021

restaurants are forced to regularly innovate in order to stay afloat. The same day Uni announced its suite dining program on Instagram, Le Crocodile, the French brasserie at Brooklyn’s Wythe Hotel, opened reservations for its private dining rooms, dubbed Le Crocodile Upstairs. Hotels have suffered similarly.

Hotels 343

Hotels Fine Dining Dine-in Front of House 343

Modern Restaurant Management

MAY 30, 2025

Growing menu innovation and healthy fast food further drive the growth of the market. As consumer preferences evolve, QSRs must constantly innovate their menus, marketing strategies, and customer service models to maintain market share. billion in 2024 and is anticipated to rise at a CAGR of 3.74 in the U.S. economy. "The

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JUNE 12, 2020

“Superlative cuisine, an innovative cocktail program, and an atmosphere I know our customers will really enjoy. From food preparation to the seating and interaction with staff, Taffer’s Tavern will be a worry-free dining experience.” “The D.C. ” Atlanta Taffer's Tavern.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 517

Serving White Paper Food Recycling 517

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House 52

Front of House Operations Back of House Reservations 52

Modern Restaurant Management

AUGUST 5, 2020

While TouchBistro has previously partnered with providers of loyalty solutions, this acquisition will provide the company with a proprietary solution that is much more deeply integrated into the TouchBistro platform and its ecosystem of products like Online Ordering and Reservations. ” Tyga Bites Launches. . Tulkoff Opens New Facility.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. Reger and Daher are leveraging the innovative Wetzel’s store-within-a-store concept.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

JULY 1, 2020

Yelp’s diners seated data shows significantly more people are dining-in at restaurants. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Sit down restaurants need to take a seat and pay attention. Foot Traffic Analysis.

2020 450

2020 Travel Food Safety Consumer Goods 450

EATER

MAY 5, 2021

Even FastPass+, the complimentary system that allows guests to “reserve” spots in line in order to breezily board rides like Splash Mountain, is still paused, with queues operating first-come, first-served for the first time since the late 1990s — allowing for a level of park spontaneity we haven’t seen in years. Staying on Property.

Mobile Ordering 246

Mobile Ordering Hotels Reservations Outdoor 246

Squirrel Systems

MAY 1, 2025

VIP dining memberships that offer perks like priority reservations via mobile apps. Strategies include: Implementing waitlist and reservation management tools to optimize seating. Implementing automated SMS and email reservation confirmations to streamline guest communication.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

Future Food

NOVEMBER 27, 2024

Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. Garaku, a kaiseki experience; Ibushi a robata restaurant; Omakase, eight-seat chef’s table experience; Five, a modern European/Japanese fusion menu; Whisky Thief bar; and Dear Florence patisserie.

Hospitality 78

Hospitality 2025 Food Back of House 78

Restaurant Clicks

JUNE 3, 2021

Lulu’s is a fantastic place to gather with friends, and we highly recommend making reservations. For weeks with predicted beautiful weather, we recommend making those reservations as far in advance as possible. Make a Reservation. Make a Reservation. Reservations are required. Make a Reservation. DC Corazon.

Outdoor 148

Outdoor Dine-in Reservations Front of House 148

Restaurant Clicks

NOVEMBER 13, 2021

Make a Reservation. Make a Reservation. To them, that means using fresh, local ingredients to create an innovative and confident cuisine. Make a Reservation. The Catbird Seat. View this post on Instagram A post shared by the catbird seat (@the_catbirdseat). Make a Reservation. Butcher & Bee.

Back of House 142

Back of House Reservations Fine Dining Online Ordering 142

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. “We are impressed with Just Salad’s innovative approach to embedding zero-waste principles across their business. Both indoor and outdoor seating is available.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. These tech-powered tools can make everyone’s job a little bit easier.

Technology 147

Technology Front of House Back of House Online Ordering 147

EATER

FEBRUARY 26, 2024

Some of the restaurant’s familiar secluded booths remain, but much of the open space creates an atmosphere more suitable for groups thanks to larger tables, canary-colored banquette seating, and specially designed tables that can be easily pushed together. a regular old restaurant. 31, 2024, in Houston.

Dine-in 317

Dine-in Customer Experience Specials Cash Management 317

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. This speeds up the customer experience, saves your servers time, and likely frees up tables a little bit faster, allowing you to seat more customers. You need buy-in.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Restaurant Clicks

OCTOBER 13, 2021

The swanky wine bar offers relaxed seating among a dim-lit space with contemporary artwork and interior design. Make a Reservation. Make a Reservation. Located in Brooklyn, The Four Horsemen provides indoor and outdoor parklet seating, expanding their space to make room for tons of guests. Make a Reservation.

Bar 148

Bar Reservations Seating Back of House 148

Modern Restaurant Management

NOVEMBER 5, 2019

Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. Sharing best practices on successful, creative and innovative solutions to reduce wasted food across industry sectors.

Waste 253

Waste Food Leadership Customer Service 253