Modern Restaurant Management

DECEMBER 18, 2024

L&L Hawaiian Barbecue brings a distinct fusion of Asian, Pacific Islander, and American influences to consumers in the continental U.S. As technology continues to advance, restaurants that embrace these changes will be better positioned to thrive in a competitive landscape.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

DECEMBER 27, 2023

The art of hospitality, which thrives on personal interaction and the nuanced understanding of guest needs, is being augmented by technology's precision and consistency. Restaurateurs must ensure that technology acts as an enabler of hospitality, and not as a replacement for the warmth and individuality that diners cherish.

2024 506

2024 Food Supply Kitchen Safety Influencer 506

Modern Restaurant Management

FEBRUARY 7, 2024

This is where innovative technology steps in, offering a silver lining. The right technology can help restaurants worry less about simple tasks and more about prioritizing their authenticity. They drive the demand for clean labels, responsibly sourced ingredients and sustainability.

Social Media 493

Social Media Customer Experience Influencer Dine-in 493

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

JANUARY 2, 2024

We've reached a point where we're recognizing the value and limits of these technologies. Looking ahead, we predict a day when cultivated meat will find its place as a default choice -on menus, because it delivers on taste, nutrition, and food safety, in addition to environmental sustainability and animal welfare.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

ChowNow

MARCH 21, 2025

Key customer factors that influence dining preferences, from demographics to behavior. Demographics help you define the basic characteristics of your target diners, giving you insight into who they are, what they can afford, and how their lifestyle influences their dining choices. Lets get started and find your target audience.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

OCTOBER 24, 2024

Fuel costs: The price of electricity is influenced by the cost of the fuels used to generate that electricity, and as demand for these fuels also increases, prices are likely to climb. If you haven’t already, it’s time to consider energy efficiency as a driving factor behind your successes.

Equipment 221

Equipment Pricing Influencer Sustainability 221

Modern Restaurant Management

MARCH 14, 2024

This renaissance, characterized by a blend of tradition with technology, is reshaping the essence of wine selection, moving away from the notion that tech seeks to replace tradition. This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning.

Events 472

Events Innovation Customer Experience Technology 472

Modern Restaurant Management

JUNE 27, 2025

The chain’s new efforts to speed up R&D to drive faster technology and menu changes may reverse this trend. Managing risk around AI technology and identifying use cases tied for the top concern for organizations (48 percent), closely followed by lack of talent or technical skills (45 percent).

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Perfect Daily Grind

JUNE 16, 2025

They’re looking for systems equipped with high-performing software and technology, as well as comprehensive support, to help improve quality, streamline operations, and reduce costs. The push for greater sustainability in roasting Today’s consumers are increasingly choosing to support brands that prioritise sustainability.

Equipment 133

Equipment Cash Management 2050 Pricing 133

Modern Restaurant Management

DECEMBER 7, 2021

Cocktail enthusiasts continue to harness technology to master domestic mixology from the comfort of their homes while having spirits delivered directly to their doors. Seeking sustainability. Sustainability remains a primary concern of consumers across the globe. and half in the U.K.

2022 493

2022 Point of Sale Sustainability Customer Experience 493

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

MAY 30, 2025

Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience. In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

SEPTEMBER 8, 2021

According to PwC, consumers are most influenced by their trust in a brand, which also includes places where they’re sure of safety and cleanliness. Implement digital signage and contactless payment technology. Re-evaluate cleaning chemicals and technology. Often, employees use more cleaning product than necessary.

Kitchen Safety 489

Kitchen Safety Employee Relations Communication Point of Sale 489

Perfect Daily Grind

MAY 17, 2022

However, as the appreciation of the craft of coffee has grown, technology has also come to play a more important role. Now more than ever, baristas, roasters, producers, and consumers all rely on technology to understand more about the coffee they brew, roast, grow, and drink. How has technology changed over the past decade?

Technology 200

Technology Online Ordering Mobile Ordering Kitchen Safety 200

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Sustainability and healthy options rising in importance.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

FEBRUARY 7, 2022

Unfortunately, accounting for these external demand influences is not simple given the volume and range of demand catalysts, and there is no “one size fits all” solution for QSRs to completely eliminate food waste. The good news is while it can be difficult, it is not impossible. Understanding What Drives Demand.

Food Supply 493

Food Supply Supplies Food Waste 493

Modern Restaurant Management

MAY 24, 2024

Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. At the core, customer retention focuses on improving the restaurant's ability to build long-term relationships and sustainability in the industry. Digital Integration : Technology integration is quite important today.

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Squirrel Systems

MARCH 5, 2025

As we look ahead to 2025, the restaurant industry is poised for significant transformations driven by consumer preferences, technological advancements, and a heightened focus on sustainability. restaurantbusinessonline.com Sustainable Sourcing and Regenerative Agriculture Sustainability remains a driving force in the food industry.

2025 85

2025 Menu Food Fine Dining 85

ChowNow

MAY 23, 2025

To make sustainable changes, you need to first establish a strong starting point. Factors that influence your profit margins Several things determine how wide or narrow your restaurant profit margins can be: Location: Rent in a prime downtown spot can devour your net profit. Without it, one bad month can wipe out three good ones.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

DECEMBER 21, 2022

A tightly integrated technology strategy will be key to workplace satisfaction and profitability. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. For part two, click here.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Perfect Daily Grind

JUNE 15, 2025

But in an increasingly technology-driven world, consumer expectations are shifting as AI reshapes digital marketing strategies. Artisanry, passion, and sustainability became key focal points, demonstrating coffee businesses’ dedication to quality, transparency, and craftsmanship. Print and offline marketing remain crucial tools.

Marketing 130

Marketing Email Marketing Social Media SEO 130

Modern Restaurant Management

FEBRUARY 1, 2024

Strategic Thinking Strategic options include investing in technology to improve order processing, cooperating with delivery platforms to optimize logistics, and embracing sustainable packaging techniques. The Tech Frontier The importance of technology in meal delivery goes beyond order processing.

Delivery 251

Delivery Food Food Supply Customer Service 251

Perfect Daily Grind

SEPTEMBER 27, 2022

Technology has played a key role in the coffee industry for decades. Producers, traders, roasters, baristas, and consumers are all becoming more reliant on technology, which is a key part of how the sector is evolving. At farm level, technology has been used to support coffee production since the mid-20th century.

Technology 200

Technology Food Supply Sustainability Supplies 200

Perfect Daily Grind

APRIL 17, 2023

From the increasing reliance on technology to a growing emphasis on sustainability , there have been significant developments across all areas of the supply chain. However, thanks to the growing prevalence of technology and online platforms in the coffee industry, it is now easier and more streamlined than ever to buy green coffee.

Technology 157

Technology Transportation Online Ordering Small Business 157

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dunkin' Sustainability. Dunkin’ launched its DD Green Achievement program in 2014 to help its franchisees build more sustainable and energy-efficient restaurants.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

ChowNow

FEBRUARY 28, 2025

Theres little room for branding, and menu presentation, pricing, and promotions are often influenced by the platforms rules rather than the restaurants preferences. A direct online ordering system offers a more sustainable way to grow revenue and customer loyaltywithout paying a commission for every sale.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. Sustainable packaging is a differentiator : 43 percent of orderers prefer sustainable food packaging.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508

2023 2022 Consumer Goods Point of Sale 508

EATER

SEPTEMBER 21, 2020

Devita Davison, executive director of FoodLab Detroit, has long advocated for an equitable and sustainable restaurant industry. And that is influenced by the laws and policies we vote for. We’re finding new ways to use technology to bring us even closer together. She still sees a lot of work to do. And that ecosystem is so big.

Food 364

Food Front of House Government Small Business 364

Modern Restaurant Management

OCTOBER 17, 2019

If I want to win the hearts of my customers, I want to Bet on Talent to deliver as opposed to technology, marketing or other priorities. How do you define sustainable talent? I like to talk about “sustaining” talent rather than just retaining. Sustaining however is “life giving” helping it grow.

Coaching 315

Coaching Leadership Book Customer Service 315

TRG Restaurant Consulting

DECEMBER 22, 2024

Theres a growing demand for health-conscious options , sustainable practices, and global flavors. Influence of Online Reviews Online reviews play a pivotal role in shaping consumer choices, with 94% of diners stating that reviews heavily influence their restaurant selections.

2025 52

2025 Loyalty Program Online Ordering Customer Service 52

Modern Restaurant Management

APRIL 15, 2020

The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. 78 percent of female teens use online influencers as a source of discovery for beauty brands and trends. 15 percent are ordering take out/delivery with alcoholic drinks. Foot Traffic Decline. New F&B Trends.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491