Modern Restaurant Management

APRIL 2, 2021

However, when it comes to the restaurant industry, employee turnover is all too common for most operators. An honest evaluation of your employee engagement approach is a key step in understanding the root causes of employee turnover. Restaurants that have a highly engaged workforce are more successful in nearly every way.

Loyalty Program 209

Loyalty Program Small Business Hiring Customer Service 209

Modern Restaurant Management

AUGUST 25, 2021

For restaurants, the official entrance into the ‘recovery stage’ is by no means a finish line. Still recovering from diminished margins, restaurateurs are facing heightened consumer standards in the new, post-pandemic market. But for restaurateurs, times remain tough, and budgets remain understandably thin.

Operations 197

Operations Ordering Sustainability Food Supply 197

The Rail

MAY 15, 2024

Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. I've witnessed how these establishments cater to our efficiency needs throughout the years without sacrificing our taste buds. The order point is the counter or a self-ordering kiosk.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

MBB Hospitality

NOVEMBER 15, 2023

In the restaurant industry, managing food costs is not just an operational task—it’s a strategic imperative. Understanding and optimizing restaurant food costs can be the difference between profitability and financial struggle. This means going beyond the surface to scrutinize every aspect of your food expenses.

Seasonal Menu 52

Seasonal Menu Food Waste Loyalty Program 52

Apicbase

APRIL 18, 2024

Restaurant reports turn chaotic data into clear, digestible information. Combined with restaurant analytics software , they allow you to uncover insights hidden in the raw data. In this article, we’ll discuss the importance of restaurant reports and how to access the right insights. What Are Restaurant Reports?

Operations 52

Operations Inventory Waste Food Order 52

Open for Business

MAY 11, 2023

The restaurant industry collectively prides itself on making it nice for people from all walks of life. But behind the scenes, accessing and achieving diversity, equity, and inclusion (DEI) has been more elusive for the people who work in restaurants. The goal is equal hospitality for all guests. Why does DEI matter?

Recruiting 78

Recruiting Training Workshop Back of House 78

Restaurant365

NOVEMBER 12, 2019

Every customer who orders from your restaurant takes a look at your menu, making it one of the most important pieces of your restaurant marketing. With this visibility, restaurant menu engineering provides a huge opportunity to grow your profits and ensure a great customer experience.

Menu 101

Menu Point of Sale Seasonal Menu Pricing 101

The Restaurant Times

JULY 20, 2020

To run a successful cloud kitchen business, there are multiple moving parts that affect the overall profitability; therefore, it is important to monitor them carefully. Restaurant Inventory Metrics You Should Know While Running A Cloud Kitchen Business. that will help foster the growth of your cloud kitchen business.

Inventory 90

Inventory Food Supply Online Ordering Pricing 90

The Rail

JANUARY 1, 2024

By Indiana Lee, Contributor The success of your restaurant is influenced by a variety of factors. One of these is your attitude to waste. When your staff treats food and other resources inefficiently, it can genuinely impact your ability to continue operating.

Waste 59

Waste Training Audits Consumer Goods 59

Restaurant365

MAY 21, 2021

Are you wondering what that means, or why it could be valuable for your restaurant group? Managing up is a valuable concept for businesses in general, but it’s particularly important for the restaurant industry. It means they understand what you expect from them. Why manage up in the restaurant industry?

Management 78

Management Management Communication Inventory 78

Sling

APRIL 19, 2021

As a small business owner or manager, you need to speak the language of your industry. That includes general business terms , such as capital, gross, net, and — perhaps most important — profit margin. But what exactly is a profit margin? And how do you go about calculating this crucial metric? What Is Profit Margin?

Small Business 145

Small Business Cash Management Customer Service Inventory 145

Aaron Allen & Associates

FEBRUARY 15, 2024

The value of a restaurant expert, a professional second opinion, cannot be overstated. Would you rather get an opinion from an expert on how to ensure the initiative is successful or wait for the critics to laugh if it fails (and when it’s too late to reverse course)? Is the competition already thinking this way?

2002 52

2002 Point of Sale 2023 Back of House 52

Restaurant365

SEPTEMBER 10, 2021

As a store-level manager, you always have a lot on your plate. You’re tracking deliveries, making the most of your food budget, and ensuring your staff is prepared to serve customers. Inventory control is a key piece of your food cost and, ultimately, the profit margin for your restaurant location.

Inventory 138

Inventory Management Management Point of Sale 138

The Restaurant Times

NOVEMBER 25, 2021

When you open a restaurant, you want your food to speak for itself rather than have to upsell it to your customers. In addition, it can be beneficial for your sales. Your menu may reflect the atmosphere of your restaurant quite well and be consistent with your brand.

Menu 52

Menu Social Media Customer Experience Food Order 52

Aaron Allen & Associates

DECEMBER 8, 2023

Restaurant CEOs find themselves under immense pressure to enhance sales and sustain margins. 1 – How Do We Grow in the Current Markets? 1 – How Do We Grow in the Current Markets? It’s time for restaurant CEOs to find where to go and how. How should we adapt our brand?

Mobile Ordering 105

Mobile Ordering Technology Food Order Sustainability 105

Restaurant365

OCTOBER 15, 2021

Your labor cost is one of the highest expenses for your restaurant, typically taking up to 25-35% of revenue. Many factors can increase restaurant labor costs: inefficient schedules, overtime hours, or even rising wages. Here are a few helpful labor cost terms, along with how they are related to your total labor cost.

Management 148

Management Management Point of Sale Employee Relations 148

Xtra Chef

NOVEMBER 18, 2020

But restaurant food waste poses a huge problem for overall profitability in the business: The U.S. Department of Agriculture estimates that restaurants waste $162 billion in food each year. Food costs are responsible for most of the expenses a restaurant has. What Causes Restaurant Food Waste? Miscalculated Portions.

Waste 110

Waste Food Front of House Compost 110

Apicbase

NOVEMBER 16, 2023

Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. The icing on the cake was Deliveroo’s Best Dessert Restaurant Award. Let’s unwrap Heavenly Desserts’ sweet success story.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Apicbase

NOVEMBER 16, 2023

Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. The icing on the cake was Deliveroo’s Best Dessert Restaurant Award. Let’s unwrap Heavenly Desserts’ sweet success story.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

The Restaurant Times

JULY 28, 2020

The technology-driven delivery platform has also fuelled the demand for cloud kitchens, also known as dark kitchens, virtual restaurants, ghost kitchens, and delivery-only restaurants. However, despite the significant advantages, some contributing factors can ruin the cloud kitchen business and lead to failure.

Customer Service 85

Customer Service Online Ordering Email Marketing Delivery 85

Restaurant365

SEPTEMBER 3, 2021

Restaurant owners, operators, and managers are constantly faced with decisions about accounting, operations, inventory, customer service, and staffing. The restaurant industry moves at a fast pace, filled with data that changes by the day. Does your restaurant group have a profitability strategist? explained Mr.

Waste 78

Waste Cash Management Point of Sale Inventory 78

Restaurant365

DECEMBER 20, 2021

As a restaurant finance or accounting leader, you and your team can play a unique role in supporting your operations team. Your restaurant group’s profit margin depends on two areas: top-line revenue and controlling expenses. Why restaurant finance should guide restaurant operational efficiency.

Operations 78

Operations Leadership Point of Sale Cash Management 78

The Restaurant Times

MARCH 8, 2023

She started out as a restaurant owner in the UK, worked as a restaurant General Manager in Dubai for Caprice Holdings, and with Taj and Marriott as a Food & Beverage Director. International Women’s Day is a day to celebrate the achievements of women and to raise awareness about gender inequality.

Specials 52

Specials 2012 Food Truck Back of House 52

Black Box Intelligence

JUNE 21, 2021

Do you feel confident that you know how your business is performing in comparison to the rest of the industry? Do you understand how your sales stack up next to your competitors’? And what about your workforce metrics? Do you feel like you’ve got a good hold on your staffing levels?

Guest Recovery 94

Guest Recovery Consumer Goods Customer Service Sourcing 94

The Restaurant Times

MARCH 15, 2021

A study says that sixty percent of restaurants do not survive past the first year, and 80 percent do not last in the restaurant business beyond five years. A dying restaurant business reflects poor decisions made in the early months. There may be different reasons that lead to the failure of a restaurant business.

Point of Sale 52

Point of Sale Inventory Customer Service Advertising 52

The Restaurant Times

NOVEMBER 18, 2021

TRT- Tell us a little about your diverse experiences in the food and beverage industry, what is your key area of focus with Colsubsidio? On the one hand, there is hospital food, for clinics, hospitals, medical centers, we also have food for schools, school restaurants, kindergartens, including private and public district schools.

Menu 52

Menu Beverage Workshop Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Shasta, California.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Without engaged employees, your team can suffer from poor performance, lack of motivation, and high turnover. Why Employee Engagement Is Vital For Your Business.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

MBB Hospitality

NOVEMBER 23, 2019

Now that you’ve decided to open up your restaurant, you’ll have to determine pricing for all the delicious items you’ll sell to patrons. Here are some helpful tips that will teach you what to avoid when establishing the best menu prices for your eatery. Consider your food and beverage costs when pricing your menu items.

Pricing 52

Pricing Menu Social Media Front of House 52

Lavu

JUNE 12, 2019

This guest post was contributed by Gather. These are just some of the rewards that come with managing a restaurant. But, of course, we know it’s not easy: margins can be narrow, crowds can be unpredictable, and dining trends can change at the drop of a hat. Seeing faces of excitement when a dish comes out. Determine the space.

Events 64

Events Social Media Website Management Point of Sale 64

Restaurant365

MAY 17, 2022

The most important part of inventory management is understanding how the amount of product relates to your profit margin. But you still need a reporting and analysis tool to analyze your data. But you still need a reporting and analysis tool to analyze your data. The POS system doesn’t do analysis.

Inventory 78

Inventory Management Management Food 78

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Without engaged employees, your team can suffer from poor performance, lack of motivation, and high turnover. Why Employee Engagement Is Vital For Your Business.

Employee Relations 78

Employee Relations Leadership Hiring Training 78

Indoor Media

OCTOBER 19, 2017

Between balancing planning and strategizing, accounting and financing, and customer service and human resources, your plate is usually full—any given day. And, despite the fact that you probably understand the importance of marketing and advertising, more often than not these efforts are overlooked. Build Your Online Presence.

Small Business 78

Small Business Advertising Social Media Coupons 78

Aaron Allen & Associates

AUGUST 22, 2022

How should I be thinking about it, you may wonder. Restaurants represent less than one-third of the total width and breadth of the industry, roughly 23 million rooftops globally. Restaurants represent less than one-third of the total width and breadth of the industry, roughly 23 million rooftops globally. How do you compare?

Marketing 59

Marketing Point of Sale POS Customer Service 59

Restaurant365

NOVEMBER 19, 2019

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Employees determine the customer service experience in a restaurant. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

OpenTable

JULY 8, 2022

Deciding how to structure a business can be overwhelming and confusing. The business structure choose will affect the following aspects of a restaurant: The amount of taxes you will pay. The extent to which you and your partners/investors are held personally responsible for debt incurred by your restaurant (liability).

Back of House 52

Back of House Front of House Restaurant Law Fine Dining 52

Future Food

NOVEMBER 16, 2020

In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Hospitality Mindset - A sales & service maximiser approach (Part 2). Let us be clear from the outset, it is all about sales. Future Food.

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Hospitality Point of Sale Café Customer Service 78