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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. We'll see the continued shift of leveraging AI to help with other commodity tasks to free up humans to have more time to give customers higher-quality hospitality.

2025 419
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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

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10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality: Restaurants

The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19. LGO Hospitality: Raising Money for the Team. Omni Hotel Dallas: Inspiring with Words.

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Future Hospitality Trends in Stadium & Sporting / Entertainment Precincts

Future Food

The first half of this year (and some of 2020), Future Food enjoyed working with two sports centric environments. The modern-day benchmark for food and hospitality in sporting stadia is driven by the standards of the high streets. As such, the modern multi-use arena needs to be inherently agile in its approach to hospitality.

Sports 148
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MRM Research Roundup: Mid-February 2021 Edition

Modern Restaurant Management

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 474
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AI Flips into White Castle and Resetting America

Modern Restaurant Management

Leverage two-way SMS to notify diners of order status updates from ConnectSmart Kitchen, including when the order is complete – allowing for no-contact pickup. The goal of the Resetting America course is to help small businesses in the hospitality industry not only stay open but thrive during and after the pandemic.

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Takeout For Good and Menus Go Tech

Modern Restaurant Management

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.