7 Shifts

MARCH 16, 2020

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Encourage guests to order take-out or delivery. Properly sanitize tables and seating areas thoroughly between each group. Take time off if you feel ill.

Management 369

Management Management Employee Relations Kitchen Safety 369

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. But above all, it powers the kind of highly personalized hospitality that hooks people and turns guests into raving fans. It can seem like a lot to learn upfront, but the payoff is huge.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JULY 30, 2021

Diary studies, a type of mobile ethnography, can uncover behavioral data with respect to the way meals play a role in customers’ daily routines. Understand the Customer Journey Across New Ordering Platforms. It’s more meaningful to understand the app experience through the eyes of their target consumer.

Mobile Ordering 199

Mobile Ordering Customer Experience Customer Service Food Order 199

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. This is validated by a large number of consumers preferring the use of technology where it doesn't diminish hospitality. Roughly half of U.S.

2022 196

2022 2030 Food Supply Recruiting 196

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. to comply with new and changing regulations.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

MAY 24, 2023

Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders. All the furniture within the space is designed to be mobile and flexible. Two-story high windows that extend up to the second floor classrooms so that other students can peer in.

Design 167

Design Fine Dining Seasonal Menu Front of House 167

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco. One size doesn’t fit all.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Open for Business

NOVEMBER 21, 2022

Those with a passion for hospitality care more about people than computers. Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality. You’ll hear the term “guest experience” in any kind of hospitality business. As of August 2022, 59% of web traffic was mobile.)

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 5, 2021

Restaurant Group, which owns and operates 24 restaurants throughout California, Idaho, Nevada, Texas, and Washington, said it would be the first in the nation to introduce a completely contactless dining experience, while maintaining a guest-forward approach to hospitality. Guests can contact Eureka! team members with the push of a button.

Mobile Ordering 160

Mobile Ordering Airlines Online Ordering Technology 160

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 209

2022 Mobile Ordering Guest Recovery Point of Sale 209

Modern Restaurant Management

MAY 7, 2020

COVID-19 has left no industry untouched, but none more devastated than the hospitality industry. After placing themselves on a virtual waitlist at their apartment, they drive over knowing the host will seat them upon arrival. and abroad. We will also see a rise in use of virtual waitlist and reservation platforms across restaurants.

Food Safety 170

Food Safety Mobile Ordering Front of House Seating 170

Next Restaurants

MAY 4, 2021

The hospitality business has always been difficult, and even more so since COVID-19 wreaked worldwide havoc. Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Self-Ordering Kiosks. This avoids the hassle of standing in a line or shouting out your order. Digitized Payments.

Online Ordering 136

Online Ordering Fast Casual Mobile Ordering Point of Sale 136

Open for Business

JULY 7, 2023

In addition to rewarding purchases, customers can use the mobile app to skip lines during order pickups and gift goodies to friends and family. Membership also grants people perks including daily free drinks and twice-monthly free happy hours at any of the hospitality group’s bars and beer halls.

Loyalty Program 78

Loyalty Program Point of Sale Social Media Mobile Ordering 78

EATER

AUGUST 31, 2022

Justice asked her Instagram followers what they wanted to see at HAGS, and responses piled in: soft lighting, calming music, seat warmers. The locks can be used by people with a limited mobility range from their upper body. She began to wonder: When it comes to the bathroom, what else am I not thinking about?

Fine Dining 144

Fine Dining Brewery Kitchen Safety Small Business 144

Squirrel Systems

AUGUST 23, 2021

Mobile POS is providing servers and front-of-house staff with mobile devices capable of running your POS, freeing them from non-productive tasks to do the high-impact work that drives revenue for your business. That’s what mobile POS can bring to your operation. The capabilities don’t end there. Increase efficiency.

POS 52

POS Mobile Ordering Front of House Back of House 52

The Restaurant Times

DECEMBER 28, 2020

Loyal customers tend to order and spend more and are good for the business. Great food at a reasonable price, with a good ambiance and hospitality, completes an excellent dining experience. Make sure you don’t make your customers wait too long to be seated, or served. Outstanding Customer Service. Creating A Personal Touch.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. Robot servers, QR-Code Ordering and Even More Tech!: From robot servers to QR code ordering, the sky's the limit for technology in the restaurant industry.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 155

2024 2023 Food Order 2013 155

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 191

2020 Loyalty Program Mobile Ordering Fast Casual 191

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Next Restaurants

MAY 4, 2021

The hospitality business has always been difficult, and even more so since COVID-19 wreaked worldwide havoc. Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Self-Ordering Kiosks. This avoids the hassle of standing in a line or shouting out your order. Digitized Payments.

Online Ordering 78

Online Ordering Fast Casual Mobile Ordering Point of Sale 78

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. 2020 brought several changes to the way hospitality businesses around the world were able to run and serve guests.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 4, 2020

He also previously worked with Taco Bell Corporation and Mobil Oil Corporation. PPX Hospitality Launches. is launching a new hospitality group with a strong Boston presence as they continue to invest in the city. Danu Partners, the Irish investment firm that owns Boston-based Smith & Wollensky Restaurant Group, Inc.,

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

Gecko Hospitality

NOVEMBER 21, 2018

Placing Mobile Orders in Advance. Some of the biggest coffee shop and restaurant chains now offer advance ordering for pickup and takeout via mobile apps. Customers place orders and pay for them from their phones while headed to the establishment. Kiosks and Tabletop Tablets for Automated Ordering.

2018 46

2018 Technology Mobile Ordering Customer Service 46

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

Franchise 199

Franchise Franchising 2020 2021 199

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Make it clear, easy to read, and mobile-device friendly.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Lavu

SEPTEMBER 6, 2022

The company’s products include an award-winning mobile point-of-sale, online ordering, payment processing and accounts payable suite. Embodying values of hospitality in its 24/7 support of restaurant partners in more than 65 countries, Lavu helps businesses grow with solutions built for restaurants by restaurant people.

Point of Sale 78

Point of Sale Customer Experience POS Mobile Ordering 78

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 116

Food Truck Customer Service Customer Experience Front of House 116

Gourmet Marketing

MAY 26, 2020

However, some states are finally lifting their stay at home orders, and travelers are slowly starting to think about travel again. The hotel provides the guests with a mobile link, which prompts them to check-in either prior to arrival or upon arrival. Many closed their doors or stayed open with little to no occupancy.

Hotels 52

Hotels Mobile Ordering Travel Seating 52

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. But then shelter-in-place orders started. “We nonprofits have spent decades training marginalized populations to work in the food and hospitality industry. The year had started off strong.

Training 121

Training Café Kitchen Safety Back of House 121

Culinary Digital

AUGUST 10, 2021

Things have changed, where restaurants make dining rooms adaptable features through steps like adding seating times and dividers to define personal space better. Meal delivery programs are increasing to provide seniors with hospitality-style dining with room service and mobile delivery carts.

Dine-in 52

Dine-in Kitchen Safety Food Safety Mobile Ordering 52

EATER

JUNE 29, 2022

As she waits for her four pieces of fried chicken and a biscuit, a teenage boy hustles through the door, places his order, and sits on the edge of a bench seat, tapping his foot and singing under his breath. The next kid in line orders and pays for an ice cream. The most hospitable people on Earth are the Afghan people.

Franchise 98

Franchise Franchising Cash Management Food Order 98

MBB Hospitality

APRIL 21, 2022

Food trucks don’t have traditional indoor seating, their customers order their food and take it to go. Limited Customer Contact With Online Orders. Food trucks already have limited contact with their customers since the customer stands outside of the establishment to place their order. No Contact Delivery.

Food Truck 52

Food Truck Mobile Ordering Food Online Ordering 52

The Restaurant Times

MARCH 1, 2022

Whether at fast-food counters, neighbourhood taverns, or formal dining halls, they add up to a profound shift in hospitality as we know it. During the pandemic, takeout orders skyrocketed, and they aren’t showing any signs of slowing down. Push For Takeout and Delivery. Physical Spaces Have Changed . Menu Adaptation .

Fine Dining 52

Fine Dining Delivery Food Online Ordering 52