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Understanding the Lifecycle of a Seasonal Hire

Modern Restaurant Management

Seasonal hires can have an outsized impact on how a restaurant fares during a busy period. Hiring and Recruitment: Making a Strong First Impression As the competition for skilled food service employees remains fierce, restaurants should be boosting their employee engagement strategies well in advance of their busy season.

Hiring 437
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Training at Scale: How to Grow Restaurant Teams Without Losing Brand Soul

Modern Restaurant Management

Whether scaling a single concept across new locations or managing multiple brands under one roof, the ability to deliver training that scales without becoming generic is mission critical. Lead With Product Understanding, Not Policy Memorization Training often begins with policies.

Training 251
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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
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Top Restaurant Hiring Tips

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now? How do you teach how to hire? What goes into crafting an effective job ad?

Hiring 520
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What Restaurant Operators Need to Know About Specialized Cleaning

Modern Restaurant Management

However, a restaurant is a very active environment for dust, dirt, grime, grease, and bacteria to accumulate and sometimes you need a specialized cleaner to get those lesser-known and hard-to-reach places such as the ceiling and walls. The cleaning company you hire must have the ability to clean every inch of your restaurant.

Specials 492
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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

Scalability: During peak hours or seasons, digital hosts can easily scale to handle increased call volumes with concurrent call capability without additional hiring Even for a smaller operation, the constant interruptions by the phone can create additional challenges on employees, especially if they are understaffed since Covid.

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Beating the Summer Rush: Three Tips to Get Your Restaurant Ready for the Surge

Modern Restaurant Management

The seasonal surge in foot traffic can drive significant business, but without proper preparation and training, teams can quickly become overwhelmed. Preparing Your Team Before the Rush Many restaurants make the common mistake of hiring once they’re overwhelmed, rather than staffing ahead of the rush.