Modern Restaurant Management

MARCH 17, 2025

This makes business tight causing a hard look at any extra costs. The reality is unless a operation has reached a critical mass to hire specific category buyers, there isn’t bandwidth for buyers purchasing from multiple categories to dedicate to every specific market. So let’s take this a step further.

Food Supply 221

Food Supply Back of House Customer Service Small Business 221

Culinary Cues

FEBRUARY 18, 2025

In business, those choices can lead to success or failure, prominence of subservience, profit or loss. The small decisions add up and establish the type of operation you choose to offer, the reputation you hope to gain. Transactional businesses will come and go whether you are offering fine dining or noodles and broth.

Fine Dining 238

Fine Dining Small Business Customer Experience Equipment 238

Modern Restaurant Management

APRIL 28, 2025

Here’s how to get everyone on the same page: Train your managers to document early and often. Document everything —even the “small stuff.” Train your managers —especially on documentation and communication. But HR is tasked with putting it on paper.

Document 340

Document Coaching Audits Training 340

EATER

APRIL 30, 2025

Here, Huang explains how business has changed since going brick-and-mortar and how hes kept prices low over the past five years. They were mostly small contributions, anywhere from $5,000 to $10,000, until we slowly accumulated what we needed to open a restaurant. By early 2021, Huangs Pecking House had a waitlist of 10,000 people.

Serving 268

Serving 2025 Fine Dining Employee Relations 268

Modern Restaurant Management

APRIL 29, 2021

According to the latest Yelp Economic Average (YEA) report, there were more new businesses openings than at any other period over the last 12 months and business reopenings are at the highest level since the second quarter of 2020. Two-thirds of new hires signing up for DailyPay.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Goliath Consulting

APRIL 18, 2025

Hiring for personality, providing empathy-based training, and empowering staff to go the extra mile all contribute to a strong hospitality culture. Whether its remembering a regulars order or simply offering a sincere greeting, small actions can build emotional loyalty that no discount or trend can match.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

Modern Restaurant Management

FEBRUARY 9, 2021

Even with potential changes on the wage front gaining steam, led by proponents for a federal minimum wage increase to $15 and the elimination of the tipped minimum wage, this will have a drastic impact on how restaurant businesses compete for talent.

2021 600

2021 Hiring Technology Social Media 600

Modern Restaurant Management

MAY 5, 2025

From there, you’re forced to vet and hire more employees on a revolving-door basis, and according to CareerBuilder, “introducing the new cost of hiring someone to replace the employee who left.” Cross-training staff has emerged as the most widely implemented and effective labor management strategy.

Operations 251

Operations Front of House Back of House 2025 251

Modern Restaurant Management

FEBRUARY 8, 2024

Hiring a deep cleaning professional is necessary to ensure your restaurant is being optimally cleaned by a professional, but how do you know if you are hiring the right person? Here are a few things to think about that will help you hire the right specialized cleaner for your restaurant.

Specials 492

Specials Operations Hiring Front of House 492

Modern Restaurant Management

MAY 30, 2023

Summer hiring is in full swing, and many restaurants are struggling to navigate one of their busiest seasons of the year while dealing with ongoing labor shortages and a volatile economy. Here are three strategies to set your business and team up for a successful, profitable season. Don’t skimp on onboarding and training.

Communication 448

Communication Hiring Training Small Business 448

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 307

Training Café Kitchen Safety Back of House 307

Modern Restaurant Management

JANUARY 27, 2022

Everyone from small concepts to large chains, like Wendy’s, Applebee’s, and Cracker Barrel, are turning to ghost kitchens amid the ongoing pandemic. The cost of running a traditional brick-and-mortar restaurant is high, and many restaurants are losing significant in-house dining business amid the ongoing pandemic.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

DECEMBER 27, 2022

Technology can boost business operations in a variety of ways. Luckily, tech solutions have become more affordable and accessible for food businesses of all sizes and budgets, allowing them to increase transparency, accuracy, safety, and quality. . These “small costs” will add up over time. Boost Workplace Accountability.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

MAY 2, 2022

Make small changes. Small changes add up over time. These seemingly small efforts will make a huge difference in terms of employee happiness, satisfaction, and retention. Train continuously. New employees get trained on safety and quality protocols as part of their onboarding. in one tech stack.

Food Safety 546

Food Safety Food Supply Waste Sustainability 546

Modern Restaurant Management

JANUARY 30, 2024

There’s an art to scaling any small business intelligently. Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

Modern Restaurant Management

JUNE 20, 2022

million open jobs, with organizations challenged to hire amidst unprecedented competition for talent. Employees value knowing where they can improve, and how their contributions are helping the business. Small Gifts of Gratitude. Never forget the impact a small gift of gratitude can make. Simplify Daily Stressors.

Small Business 546

Small Business Social Media Hiring Leadership 546

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. But smaller businesses can implement AI to make small changes that impact their business. AI-based robots cook your food and deliver meals on time without missing a beat.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

FEBRUARY 15, 2022

Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. It relieves cashiers and reduces long lines.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

The Rail

JUNE 11, 2025

From planning the move to training new staff and maintaining quality across locations, you’ll find valuable tips to help ensure your expansion is a success. Consider foot traffic, parking availability, nearby businesses, and zoning regulations. Hire and Train the Right Team Staff can make or break your new restaurant.

Management 147

Management Management Equipment Hiring 147

ChowNow

MARCH 14, 2025

The best-run restaurants dont leave things to chancethey rely on clear processes, well-trained teams, and smart decision-making to avoid costly mistakes. Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

FEBRUARY 23, 2021

I grew up learning the business from the best restaurateur I know — my father, T.J. Throughout his career, which included owning and operating several more restaurant concepts and other service businesses, he spent decades leading his teams through many highs and lows. franchisees. Never Take Advantage of the Guest. Get Better.

Leadership 450

Leadership 2002 Airlines 2001 450

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. Training locks in that potential. Dont rush new hires into action.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

AUGUST 3, 2022

They lost business, closed for indefinite periods or even shut their doors permanently. I’m fortunate to say my business, Caliente Pizza & Draft House in Pittsburgh, has gone in the opposite direction. I’m fortunate to say my business, Caliente Pizza & Draft House in Pittsburgh, has gone in the opposite direction.

Communication 508

Communication Leadership Food Supply Back of House 508

7 Shifts

NOVEMBER 27, 2024

Once they saw the additional features for team communication, time off requests, and submitting availability, they knew 7shifts would benefit their business. There was no learning curve — they found the app easy to use and easy to train their managers on. It provides a lot of relief for business owners.”

Website Management 195

Website Management Communication Point of Sale Coaching 195

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

NOVEMBER 3, 2021

During the initial months of the COVID-19 pandemic, many restaurant brands saw business dip, and had to lay off or reduce hours for their employees. Acknowledge that times are hard and consider giving tokens of appreciation like gift cards or a small bonus. Make Training Accessible and Encouraged.

Inventory 433

Inventory Training Take-out Food Safety 433

7 Shifts

JANUARY 23, 2020

Educate yourself If there’s one thing to know when opening a new business—especially a new restaurant—it’s that there’s no such thing as “too much research.” Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

AUGUST 24, 2022

There is a myth surrounding traditional outsourcing models amongst small businesses, such as in the restaurant industry, that they are too small to take advantage of the global talent market. It’s an excellent way to improve business processes, reduce cost structure, and make your restaurant business more productive.

Sourcing 450

Sourcing Social Media Front of House Customer Experience 450

Culinary Cues

APRIL 30, 2023

The same applies to any business, in this case – a restaurant. BUILDING A CULTURE OF QUALITY [] RESEARCH, STUDY, AND ASSESS BEFORE YOU HIRE. New hires need to understand your culture, your collective vision and mission, team dynamics, strengths, and weaknesses, and where they fit.

Employee Relations 503

Employee Relations Sports Pricing Hiring 503

Modern Restaurant Management

AUGUST 12, 2022

Constant change — that has been the theme of the past several years, especially for restaurant businesses. When it comes to finding ways to stay afloat, many businesses have become exceptionally creative. Paid trainings, opportunities for advancement and new equipment are all ways to help employees feel valued.

Restaurant Law 493

Restaurant Law Small Business Hiring Communication 493

ChowNow

APRIL 15, 2025

With the right strategy, you can reduce expenses and strengthen your business at the same time. In the restaurant business, operating costs are the day-to-day expenses required to keep your doors open and your kitchen firingeverything from rent to payroll to the packaging your to-go orders go out in.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Culinary Cues

NOVEMBER 20, 2020

It seems that every time I check my email or flip through postings in social media – there is another restaurant, food business, or culinary school preparing to close their doors. It is heartbreaking to read of life visions dashed and even long-standing, viable businesses choosing to throw in the towel. Neither can exist in a vacuum.

Social Media 508

Social Media Education Email Marketing 2008 508

Culinary Cues

AUGUST 22, 2022

A chef/owner was busy by the stove with an assistant who also washed dishes and bussed tables and out front a single server and maybe, in the busiest of operations, a host/bartender who was likely the spouse of the chef. This business was a reflection of the person, and the person was not a slave to a much larger, more complex beast.

Seating 474

Seating Front of House Back of House Cash Management 474

Modern Restaurant Management

DECEMBER 21, 2023

In the hospitality industry, the last thing you want is a phone call from the alarm company at an early morning hour about a fire, break-in or other disaster at your business. Taking proactive measures and having plans in place will allow your business to react quickly to help minimize the impact of an emergency.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

7 Shifts

AUGUST 18, 2024

New Bar Options You'll need to decide on the exact business structure. However, it can be expensive and you may not have as much control over the business. This could be a good choice if you find a business that is already established and has a loyal customer base. An alternative is to buy an existing bar that is up for sale.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. With an average turnover rate of 79.6% Their job is more important than mine," she says.

2024 335

2024 Social Media Insurance Leadership 335

Modern Restaurant Management

FEBRUARY 18, 2020

This new year is a perfect time to begin shaping a long-term vision and identifying opportunities for growing your restaurant or food services business over the next ten years. The sheer market size of Gen Z and their discretionary spending dollars should make restaurants and food services businesses sit up and take notice.

Marketing 523

Marketing Social Media Fast Casual Influencer 523