Embrace the Suck

MAY 24, 2023

Step 3: Scout for Personality, Not Just Skills During the hiring process, we sometimes over-emphasize experience while undervaluing the importance of personality. While experience is certainly crucial for specific roles, personality should carry substantial weight in our hiring decisions.

Recruiting 335

Recruiting Coaching Hiring Customer Experience 335

Modern Restaurant Management

JANUARY 30, 2024

Festaurant growth done right starts with leaders aligning around operational priorities and smart key performance indicators (KPIs). They must connect to priorities across key operations, marketing, customer service and finance roles. They need alignment with practical operational realities and bandwidth.

Leadership 191

Leadership Small Business Cash Management Customer Experience 191

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. So where will you get exposure to much, if not all of that?

Hotels 430

Hotels Point of Sale Cash Management Training 430

7 Shifts

APRIL 21, 2023

In that leadership position, he created classes for managers on skills like leadership and cost control. That initiative and determination advanced him to National VP of Operations, where he oversaw half of Taco Bell's US stores. In that role, McCutcheon led the creation of the TM to GM career training program.

Leadership 195

Leadership Training Front of House Customer Experience 195

EATER

JULY 24, 2020

Among other demands, the letter calls to diversify the board of trustees, and make events more equitable On July 16, a large group of James Beard Foundation employees sent a letter to the foundation’s senior leadership team, outlining a list of demands for the future of the organization.

Leadership 145

Leadership Hiring Events Audits 145

Restaurant365

MARCH 15, 2022

Your hiring strategy must focus on hiring the right employees for your restaurant rather than just filling an open position. And a comprehensive approach to employee retention must be built into your hiring strategy. Consequently, it’s imperative that you hire with a retention mindset. Part 3 focuses on retention.

Hiring 78

Hiring Cash Management Insurance Communication 78

Crunchtime

FEBRUARY 7, 2024

Plus, 5 ways to improve compliance with standard operating procedures Whether you run a restaurant business with 500+ locations or a handful of convenience store locations, you know what work needs to be done – and how it should be done properly – to run your business effectively. What are standard operating procedures in restaurants?

Operations 78

Operations Audits Cash Management Food Safety 78

7 Shifts

JULY 24, 2020

That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business. Goodreads: 4.09

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

AUGUST 31, 2020

In all cases, there will be a re-shuffling of priorities driving changes to the profile of the “best candidate” for the leadership position in the kitchen. This is where you need to be. [] POWER vs. LEADERSHIP. “I This is what brings a team together and firing on all cylinders. [] LACK OF TRAINING.

Leadership 402

Leadership Point of Sale Training Coaching 402

The Restaurant Times

FEBRUARY 18, 2022

To thrive in the restaurant business in the USA, you need to hire cooks and create a talented culinary team that can create exceptional cuisines. You might be wondering, how to hire a cook for rush hours, that too at night? You might be wondering, how to hire a cook for rush hours, that too at night? How To Hire Night Cooks? .

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Modern Restaurant Management

MARCH 27, 2024

Retaining quality staff members is always a key challenge for restaurant operators. That means management must define the culture they want, hire employees who are a fit for it, and then discuss it constantly, as much as they discuss operations. Train them to look beyond the rude behavior and “find the need.”

Coaching 106

Coaching Franchise Franchising Leadership 106

Modern Restaurant Management

MARCH 1, 2022

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. And according to Technomic, Inc.,

Front of House 226

Front of House Loyalty Program Back of House Training 226

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training? Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

FEBRUARY 23, 2021

Throughout his career, which included owning and operating several more restaurant concepts and other service businesses, he spent decades leading his teams through many highs and lows. In the good times, this looks like rigorous training, a dedication to time-honored processes, and a focus on building your culture. franchisees.

Leadership 139

Leadership Airlines 2002 2001 139

Culinary Cues

DECEMBER 30, 2019

Even the most loyal guest will start to drift away if they can’t depend on the service, the product, or the hours of operation. Before you close and shift hours of operation think completely about the potential domino effect. [] NOT INVESTING IN COMPETENT EMPLOYEES. Engage them and they will become your ambassadors.

Cash Management 268

Cash Management Point of Sale Leadership Website Management 268

Modern Restaurant Management

MAY 7, 2024

The state of the market means that the many qualified candidates will likely receive multiple offers, making it imperative for employers to be proactive in their hiring processes and consider strategies such as sign-on bonuses to secure top talent.

Marketing 152

Marketing 2024 2050 Recruiting 152

Squirrel Systems

JUNE 3, 2024

High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. The Importance of Effective Labor Management and Scheduling Effective labor management and scheduling are the cornerstones of operational efficiency in the restaurant industry.

Technology 90

Technology Management Management Restaurant Law 90

Sling

APRIL 25, 2023

Hiring employees with the right combination of qualities can have a positive effect on the productivity and success of your team and your business. 16) Creative Look for (or train) team members who can think outside the box, create solutions to common problems, and find ways to improve things in your business.

Hiring 78

Hiring Communication Small Business Training 78

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? This is especially important when training new employees.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Operations This is the catch-all of all restaurant manager responsibilities.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. We invited 4 restaurant operators to discuss how they put their team first. We invited 4 restaurant operators to discuss how they put their team first.

Hiring 195

Hiring Front of House Back of House Document 195

Embrace the Suck

JUNE 18, 2021

Despite the hurdles, many restaurant owners and operators believe that as long as they’re making money, they’re doing “good enough.” They do start to train people better than the bad restaurants, yet their training system is still outdated and is usually only done when someone is hired.

Leadership 354

Leadership Small Business Coaching Training 354

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 115

Training Café Kitchen Safety Back of House 115

Restaurant365

SEPTEMBER 17, 2021

Your individual hiring decisions define your company culture over the long term, impacting both customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority.

Hiring 78

Hiring Recruiting Training Communication 78

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

AUGUST 3, 2022

My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control. It also involves operating from a place of integrity; leaders should say what they’re going to do and follow through in doing what they say. Adaptation.

Communication 198

Communication Leadership Food Supply Back of House 198

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. Sometimes the difference is the shear scale of the operation.

Beverage 490

Beverage Events Food Order Website Management 490

Culinary Cues

SEPTEMBER 21, 2023

After a couple years she moved back here as the chef of her current operation. He graduated and was immediately hired to work at another resort hotel in Colorado. Today you will meet everyone on the team and learn just how important a great dishwasher is to the operation. From then on, the ball is in your court. Thanks, chef.

Back of House 267

Back of House Hotels Uniforms Certification 267

The Restaurant Times

MARCH 14, 2022

The process to hire a talented chef for your restaurant might be difficult, but it’s an important aspect of your company’s potential to prosper. A chef participates in the training of new employees, supervises cooking operations, prepares menus, and contributes to restaurant marketing decisions. Management Skills.

Hiring 52

Hiring Waste Food Order Customer Service 52

Embrace the Suck

JULY 21, 2020

As the bills pile up and the PPP money runs low, you’ll want to jump back to full operating mode as soon as you can. We all have hired someone in our career (a C-player) that we felt deep down we could change to become a superstar or A-player. What kind of training is going to be added to our restaurant due to COVID-19?

Leadership 487

Leadership Hiring Take-out Events 487

Modern Restaurant Management

MAY 2, 2022

Additionally, supply chain disruptions remain a huge problem, with 96 percent of restaurant operators saying they experienced supply delays or shortages last year. And seven out of ten operators said their restaurant doesn’t have enough employees to support customer demand. Train continuously. Use what you have.

Food Safety 208

Food Safety Food Supply Waste Sustainability 208

Modern Restaurant Management

AUGUST 3, 2022

My leadership and communication style has evolved over the years as I’ve learned how to adapt to changes and obstacles that are often out of my control. It also involves operating from a place of integrity; leaders should say what they’re going to do and follow through in doing what they say. Adaptation.

Communication 155

Communication Leadership Food Supply Back of House 155

7 Shifts

MAY 1, 2023

37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. One in five operators report reducing labor costs as one of their main goals. As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining.

Hiring 195

Hiring Training Management Management 195

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive. This can lead to inefficient operations, sacrificed offerings, and dangerous employee burnout.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Modern Restaurant Management

JUNE 20, 2022

million open jobs, with organizations challenged to hire amidst unprecedented competition for talent. With 70 percent of restaurant operators reporting labor and staffing issues and not being able to keep up with demand, how can restaurants boost employee satisfaction and retention? As of early 2022, there were still 11.5

Small Business 210

Small Business Social Media Leadership Hiring 210

Cheetah

APRIL 13, 2021

Operating from San Francisco and the Greater Bay Area, we now service more than 10% of independent restaurants in the region. This is the story of our journey to operational excellence. Building an entire warehouse operation from scratch is not easy. Solving Restaurants’ Most Pressing Problems. A Tortuous Transition.

Operations 78

Operations Food Truck Food Supply Small Business 78

Restaurant365

DECEMBER 16, 2021

Through our relentless focus on customer success and product innovation, we have become the trusted technology leader that operators lean on during this time of resurgence. 2022 promises several additional features and enhancements to further streamline restaurant operations. Industry-Specific Training. Industry Recognition.

Operations 60

Operations 2021 Webinar Innovation 60