7 Shifts

APRIL 23, 2021

The operator of Chengdu Taste and Mian, with 13 locations, told the New York Times that they may have to close multiple restaurants due to the lack of staff. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. That all begins at the hiring level.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

DECEMBER 31, 2020

The food is then delivered by drivers hired by the service. In that case, there may not be any insurance outside the driver’s personal auto insurance. If you’re contracting with a third-party delivery service, let your insurance agent know. Ask how the service screens its potential drivers.

Delivery 579

Delivery Insurance Customer Service Online Ordering 579

Modern Restaurant Management

MAY 1, 2023

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. That's why it's essential for restaurants to consider cyber liability insurance. With cyber liability insurance, the costs of hiring attorneys and other legal expenses can be covered.

Insurance 508

Insurance Employee Relations Email Marketing Customer Experience 508

Modern Restaurant Management

AUGUST 31, 2021

With the laundry list of everything bar and restaurant owners need to handle on a daily basis, proper insurance coverage should be top priority. Proper communication with the insurance agent about all the ins and outs of the restaurant can help set up the policy right from the get-go.

Bar 482

Bar Insurance Employee Relations Certification 482

Modern Restaurant Management

NOVEMBER 16, 2022

And they are hiring staff they should not, assuming any warm body is better than no bodies. During this hiring frenzy, restaurants need to consider: Temporary sign-on or retention bonuses, and temporary pay raises, to better compete. These should be offered to new hires, but also to your existing workers. Bring them back.

Retail 558

Retail Hiring Recruiting Insurance 558

Modern Restaurant Management

MARCH 11, 2025

. – Noah Glass, Founder & CEO of Olo The pandemic was a transformative period for the restaurant industry, leading to significant changes in how both restaurants and consumers operate. Technology continues to transform restaurant operations. The workforce also experienced a major reset.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JULY 16, 2021

The carryout-only brand of It’s Just Wings, operating out of Chili’s kitchens. Everybody in the world is hiring at the same time.” Hiring bonuses are also being offered. In this changing environment, the right and adequate amount of insurance protection has never been more important.

Management 474

Management Management Insurance Kitchen Safety 474

Modern Restaurant Management

APRIL 29, 2021

However, operators are having to resort to short and long-term fixes to address the fact that they cannot find team members.” Some operators are willing to have you work today, get paid tomorrow in order to get people in place to handle their minimum requirements. Two-thirds of new hires signing up for DailyPay.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

MARCH 20, 2020

With every online order, millions of customers are entrusting restaurant owner/operators with their most essential information. However, thanks to the explosion of online ordering, owner/operators are left managing massive data sets — without any experience in doing so. Without it, just one breach could spell the end.

Online Ordering 540

Online Ordering Email Marketing Website Management Franchising 540

Modern Restaurant Management

NOVEMBER 8, 2022

Amidst this good news, you should be aware of three hidden pitfalls that could affect your ability to operate safely and with a full complement of staff. There are several reasons why new employees may be incurring more injuries: Poor hiring choices. The hiring process may be rushed, and the wrong person could be chosen for the job.

Management 504

Management Management Food Safety Hiring 504

EATER

MAY 19, 2021

Restaurant worker advocates like Saru Jayaraman, president of One Fair Wage, an organization fighting to abolish the tipped minimum wage, are hoping the difficulties of the past year will encourage restaurants to make long-term changes to how they operate.

Hiring 284

Hiring Healthcare Kitchen Safety Advertising 284

Modern Restaurant Management

MARCH 5, 2024

Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. The focus should be on hiring candidates who are serious about proper workplace practices and procedures and want to contribute to achieving restaurant safety goals.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

FEBRUARY 24, 2022

We are operating in an industry wherein our employees are bouncing company to company with no dedication to the employers as they go. New employees who get hurt have no incentive to not pursue litigation as they do not care about staying in the job when every other restaurant in the county is hiring.

Hiring 493

Hiring Guest Recovery Insurance Hotels 493

Modern Restaurant Management

MAY 18, 2022

The key to success in this process is viewing the trends and national data through the prism of a restaurant operator. Benchmarking is very tricky for restaurant operators and we recommend caution with its use. Likewise, forecasting costs and building budgets will mean understanding medical costs as well as the hiring market.

Insurance 531

Insurance 2022 2023 Technology 531

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy? These are often excluded from standard policies and be potentially costly.

Insurance 221

Insurance Food Safety Employee Relations Small Business 221

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Tackle the Labor Shortage with Hiring Incentives. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

SEPTEMBER 24, 2021

. “There are certainly lower fees the marketplace will charge if you handle the delivery in-house, but the insurance, staffing, and additional costs that come with in-house delivery may get pretty close to comparable, if not more,” he said. The value of having more control over delivery quality can’t be underestimated.

Delivery 537

Delivery Insurance Online Ordering Customer Service 537

Modern Restaurant Management

JANUARY 28, 2020

60 percent of restaurant operators say that offering delivery has generated incremental sales. For example, if using in-house staff, you have the ability to control your entire brand experience for delivery; however, you also have to keep in mind the hiring and management of drivers, insurance, staffing levels, payment, etc.

Delivery 533

Delivery Consumer Goods Online Ordering Customer Service 533

Modern Restaurant Management

SEPTEMBER 21, 2021

This is the appropriate strategy for a smaller operator with a single restaurant or with a limited number of restaurants that has to be fully insured. For larger operators, especially those with multi-state operations, the analysis becomes far more complicated. Then look at their costs.

Insurance 447

Insurance Design Pricing Magazine 447

Modern Restaurant Management

NOVEMBER 24, 2021

Even as COVID-19 has gotten under more control, restaurant operators are still struggling with the impact it has had on the industry and on their businesses. In fact, according to the National Restaurant Association, 95% of operators said their restaurant has experienced supply chain delays or shortages in recent months. Food Shortage.

2021 474

2021 Food Supply Food Truck Supplies 474

Modern Restaurant Management

JULY 6, 2020

The public health crisis and swift economic downturn caused by COVID-19, of course, have compounded the complexity of operating a restaurant and complying with the myriad and evolving federal, state, and local guidelines and orders designed to mitigate the health risks of the COVID-19 pandemic. Why Compliance Matters.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

FEBRUARY 27, 2020

Whether one acts “ directly or indirectly ” can be determined by a four factor balancing test – the main change to the FLSA implemented by the USDL – which relate to the control of one over the employer’s employee by the Benefited Party: Hiring/firing employee. Maintaining employee’s employment records.

Employee Relations 458

Employee Relations Hiring Government 2020 458

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. With an average turnover rate of 79.6%

2024 335

2024 Social Media Insurance Leadership 335

Modern Restaurant Management

DECEMBER 21, 2023

Let us pass on the knowledge and expertise that we have gained in our 100+ years in the insurance business, so you can take a few things off your plate – and gain peace of mind. Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

7 Shifts

AUGUST 2, 2024

Step 2: Look for a trustworthy restaurant accountant Even if you already know the restaurant bookkeeping and accounting process well, we suggest hiring a professional accountant to help ensure your business complies with local tax, payroll, federal, and state laws. “Time, not food, is the ultimate perishable inventory,” Sheryl E.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

FEBRUARY 12, 2020

Among the benefits, using a TPO service may lessen the burden of in-house delivery, which requires hiring delivery drivers and the cost of additional insurance policies. Hiring employees is more difficult than ever given the nation’s low unemployment rate which is creating a competitive labor market.

Ordering 454

Ordering Online Ordering Customer Service Customer Experience 454

Modern Restaurant Management

NOVEMBER 16, 2023

Lack of health insurance isn’t considered one of the major reasons the hospitality industry has, according to the U.S. In the current hiring climate, restaurants can’t afford to lose good employees because they feel unappreciated. Bureau of Labor Statistics, a churn rate north of 70 percent. It’s understandable.

Insurance 309

Insurance Employee Relations Reference Small Business 309

Modern Restaurant Management

SEPTEMBER 25, 2020

In four years of operation, he’s doubled his sales every year, and today pulls in more than $475,000 a year. While you’ll likely want to hire someone to help take orders, you can realistically manage with a single part-time employee. In your first year of operation, your main goal is to build your reputation.

Food Truck 445

Food Truck Food Food Safety Point of Sale 445

7 Shifts

JULY 12, 2024

Many operators struggle with low profit margins, and it’s easy to fall into this trap. Fixed costs Fixed costs are expenses that remain constant, including rent, insurance, and utilities. If transferring isn’t an option, you can try to reduce other fixed costs like insurance premiums.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

7 Shifts

APRIL 7, 2021

As a result of the pandemic, restaurants have had to make specific adjustments to all areas of their organization’s operations. After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly.

Training 370

Training Food Safety Customer Experience Insurance 370

7 Shifts

DECEMBER 4, 2020

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? Here’s a few common options: A monthly pay cycle, which means operators only have to run payroll once per month. Health insurance plan opt-in forms. Deductions for benefits like health insurance, 401(k), dental, vision, etc.

2021 370

2021 Tip Distribution Restaurant Law Insurance 370

7 Shifts

AUGUST 18, 2024

Setting up an LLC requires filing paperwork with your state government and drafting an operating agreement that outlines the LLC's rules and regulations. Hiring a Strong Team You'll need a manager, bartenders, waiters, and security. Hiring tips When hiring for a bar, there are certain qualities that you should look for in an employee.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

MARCH 13, 2020

Do you have trouble hiring or retaining a good team? If providing health insurance is not in your budget, what if you were able to give them access to high-quality, truly affordable healthcare? The hospitality business is particularly hit hard by the war for talent and the turnover is pretty high and difficult to manage.

Healthcare 460

Healthcare Consumer Goods Insurance Small Business 460

Open for Business

AUGUST 10, 2023

Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees. Knowing where to hire restaurant staff is half the battle.

Hiring 167

Hiring Recruiting Reference Website Management 167

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. McDonald’s’ core values are as simple as they come, but a powerful tool when it comes to hiring, building a team, and managing performance. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

MARCH 25, 2020

These restaurants and businesses need a specialized insurance policy. Hired and Non-Owned Auto insurance provides third party liability coverage for the business when an employee uses their personal vehicle for business purposes such as delivering products (food, grocery etc…). Delivery service is not easy.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420