Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Culinary Cues

JULY 12, 2020

It is an uneasy feeling that was pronounced as those cooks who were already at work – looked cautiously at their teammate, nodded, and turned their heads back to the work in front of them. The kitchen lights are back on, deliveries arrive, the battery of ranges is fired up, and cooks (some of us) are welcomed back.

Front of House 403

Front of House Back of House Dine-in Food Truck 403

Modern Restaurant Management

MAY 24, 2023

Art featured throughout the facility pays homage to the University and the fresh ingredients used daily in the 1856 kitchen – four kaleidoscope art pieces for each season of the year. We also prepared a formal Schematic Design presentation for approval.

Design 167

Design Fine Dining Seasonal Menu Front of House 167

Culinary Cues

MAY 15, 2021

To attract and retain quality staff you must train well, treat them with respect, pay them a respectable wage, offer reasonable benefits, and provide them with the tools to be successful. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone. What if……happens?

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Foodable

NOVEMBER 24, 2021

Listen to "A Classically Trained Chef’s Journey to Making Burgers" on Spreaker. In this episode of Chef AF, I chat with Chef Paul Griffin , chief culinary officer at BurgerFi about his training, his experience of over twenty years, and his road to BurgerFi. We have a five-person team based on the 5 positions that they train.

Training 52

Training Front of House Back of House 2006 52

Restaurant Clicks

NOVEMBER 22, 2021

AlMar Cecconi’s Atrium Dumbo Westville Dumbo Seamore’s Dumbo Celestine Jacob’s Pickles Superfine Thai sidewalk dumboLUV Bread & Spread Front Street Pizza Bklyn Wild Sugarcane Time Out Market New York Em Vietnamese Bistro The Migrant Kitchen Juliana’s Gran Eléctrica The River Café Almondine Bakery Smile To Go Vinegar Hill House.

Front of House 104

Front of House Seasonal Menu Online Ordering Café 104

Modern Restaurant Management

JUNE 2, 2021

When thinking about the future of the dining experience post COVID, it is easy to get caught focusing on things like digital only self-service, sci-fi-like drone food delivery and taking pills or shakes instead of food. Almost more than any other sector, we’ve seen this in the restaurant and hospitality industry. The Shift to Co-Pilot Mode.

Back of House 197

Back of House Customer Experience Front of House Customer Service 197

Ken Burgin

FEBRUARY 4, 2024

Designing a food-tasting program for front-of-house staff is a fantastic way to enhance their appreciation and knowledge of food, which in turn can significantly improve the guest experience and average customer spending. Here are 40 training activities for chefs to run for waiters and front-of-house staff within a 15-minute session.

Training 97

Training Seasonal Menu Front of House Presentation 97

EATER

OCTOBER 18, 2023

Whether it’s a seasonal chiffon sheet cake or ice cream infused with hoja santa or black garlic, it’s never been a more joyful and exciting time to order dessert. The chef applying lessons from pastry to the whole menu Cat Cardenas Tavel Bristol-Joseph. More than any other course, we’d argue, dessert embodies joy.

Seasonal Menu 114

Seasonal Menu Back of House Take-out Front of House 114

Touch Bistro

MAY 26, 2021

And now, with vaccinations on the rise and looser restrictions in place, Father’s Day 2021 presents a perfect opportunity for your restaurant to go big. And now, with vaccinations on the rise and looser restrictions in place, Father’s Day 2021 presents a perfect opportunity for your restaurant to go big. Spread the word! .

Specials 97

Specials 2021 Seasonal Menu Outdoor 97

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Restaurant Clicks

SEPTEMBER 18, 2021

There are seasonal additions to the menu that ensure this restaurant is worth revisiting. The restaurant features a gourmet menu and a Mezcal tasting room. Though it classifies itself as a taqueria, the super-trendy food on the menu isn’t what you’d find at a taco truck. Arepas are the king of the menu here.

Reservations 106

Reservations Seasonal Menu Website Management Fine Dining 106

Restaurant Clicks

DECEMBER 6, 2021

The Strip’s colossal hotels house multiple 5-star restaurants led by celebrity Chefs known around the world. The menu at La Strega has selections of pizza, pasta, antipasti, seafood, cured meats, and main entrees for an elaborate multi-course Italian meal. The Black Sheep. Make a Reservation. Kabuto Edomae Sushi.

Fine Dining 134

Fine Dining Reservations Hotels Seasonal Menu 134

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 7% to 10% Restaurants now spend an average of 7 % to 10% of their gross revenue on IT. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Table of Contents. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. That means a big shift has to happen soon. If you’re one of those restaurant owners who is new to restaurant reservation software, you’ve come to the right place.

Reservations 98

Reservations 2021 Online Ordering Book 98

Culinary Cues

OCTOBER 24, 2022

More than anything else, when I was in restaurant kitchens I looked forward to planning and testing the next set of menu changes. A stale menu is not cost effective, ignorant of quality issues with ingredients, uninspiring for employees, and just plain boring. Winter is, by far my favorite season to plan menus.

Seasonal Menu 308

Seasonal Menu Front of House Presentation Menu 308

Apicbase

MARCH 31, 2023

Aspiring franchisees will find different types of locations for all settings: food stalls and mobile food trucks for areas with high foot traffic, and mini counters and larger bars for train stations, supermarkets, and petrol stations. Eventually he remains with nothing, but he’s happier than ever. Nordsee is one of them.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. A full 55% of consumers consider takeout and delivery essential to their restaurant experience.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. A full 55% of consumers consider takeout and delivery essential to their restaurant experience.

Operations 352

Operations Management Management Mobile Ordering 352

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Culinary Cues

MAY 16, 2022

If you are a seasoned veteran of the kitchen, you have likely experienced this a few times and know exactly what I am referring to, but for others – here is an attempt to re-create the “feel” of being in the kitchen zone: Tom arrived a bit later than normal for his shift at Café Monique. Your dictionary.

Café 345

Café Front of House Point of Sale Back of House 345

EATER

DECEMBER 21, 2022

By presenting cuisine that has not traditionally been championed in a fine dining, wine-tasting setting, Mistry hopes to challenge people’s expectations about cuisine — and the people who make it. “We Dola Sun /Eater. Pop-ups and residencies aimed at supporting chefs of marginalized backgrounds offer new paths to success.

Fine Dining 132

Fine Dining Front of House Vineyard Seasonal Menu 132

Apicbase

FEBRUARY 8, 2024

From the bustling kitchen to the welcoming front-of-house, this discipline centres on: streamlining processes, enhancing efficiency, and ultimately delivering a seamless dining experience. What Is Restaurant Operations Management? First, let’s look at the definition of restaurant operations management.

Definition 52

Definition Operations Management Management 52

Restaurant Clicks

NOVEMBER 26, 2021

Meaning “house” in Japanese, Uchi is a fitting name for this world-class traditional Japanese restaurant located in an old South Austin house blocks away from Austin’s famous Zilker Park. Uchi’s menu is vast, with every sashimi, sushi, soup, vegetable, and toyosu imaginable. There is nothing on this menu that isn’t perfect.

Fine Dining 105

Fine Dining Online Ordering Reservations Front of House 105

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Apicbase

FEBRUARY 8, 2024

From the bustling kitchen to the welcoming front-of-house, this discipline centres on: streamlining processes, enhancing efficiency, and ultimately delivering a seamless dining experience. Whatever it takes to make your menu more appealing and more profitable. What Is Restaurant Operations Management?

Definition 52

Definition Operations Management Management 52

Apicbase

JUNE 16, 2023

In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

EATER

JULY 6, 2022

While staff did work with local, seasonal, unique ingredients, servers and cooks alike say they grew uncomfortable telling stories about some of the restaurant’s sourcing and preparation practices, including for a number of its signature dishes, which they considered misleading. This story contains a detailed account of a sexual assault.

Compost 129

Compost Front of House 2014 Back of House 129

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Apicbase

FEBRUARY 6, 2023

Back-of-house Cloud Kitchen Management Software Optimise your menus and kitchen procedures for delivery, while keeping costs down and quality up. #1 It’s an open secret but cloud kitchens are as much about tech as they are about food. We wouldn’t either. Are they still the back alley operation they used to be?

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

SEPTEMBER 14, 2021

” “Many of our TEAM Members stay a long time with TSFR – a testament to our accountable culture, family atmosphere and commitment to training and development,” said Bill Angott, President and Chief Executive Officer at TSFR. New & Notable spotlights the latest news restaurateurs need to know.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Restaurant Clicks

OCTOBER 12, 2021

You’ll see this appear in their fresh seasonal ingredients and welcoming atmosphere. Philadelphia, the heart and home of America’s beginnings. Among the beauty of Philly, you’ll find the Liberty Bell, Independence Hall, and many other sites of the American Revolution. Hardena opened in 2001 thanks to Ena and Harry Widjojo.

Fine Dining 148

Fine Dining Seasonal Menu Reservations Online Ordering 148

Apicbase

MARCH 28, 2024

Here are some eye-opening findings: The National Restaurant Association found that 53% of restaurants report they cut menu items because of higher food costs 53% of successful operators cite food costs as their number one challenge A study by Champions 12.3 Here are the key considerations to look out for when making your decision.

Management 52

Management Management Point of Sale Kitchen Safety 52