Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

Modern Restaurant Management

DECEMBER 18, 2024

Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

7 Shifts

DECEMBER 3, 2019

The people have spoken, and your restaurant franchise is a winner. Therefore, it might be time to expand your franchise and lay the foundation for one (or even several) more franchise locations. Read on for our actionable, step-by-step process on how to expand your franchise. Next, you need a location.

Franchising 368

Franchising Franchise Audits Point of Sale 368

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Moe's Franchise Transfer Complete. Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable. GFG Expanding.

Franchising 365

Franchising Franchise Customer Experience Customer Service 365

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers.

Franchising 341

Franchising Franchise 2020 Leadership 341

Modern Restaurant Management

APRIL 30, 2025

“‘Experience’ means different things to different groups,” Valerie McCartney, VP of Franchise Development at Broken Yolk Cafe, told Modern Restaurant Management (MRM) magazine. “Online ordering, whether through our own app or third party providers, continues to grow by leaps and bounds.

Design 221

Design Front of House Seating Back of House 221

Modern Restaurant Management

JULY 29, 2020

For franchises, that means making sure your evaluations and data collection house in order. In the age of COVID-19, the path to sustainable, safe operations lies in actionable, real-time data. across your franchises. Imagine a franchise that evaluates brand compliance using a mobile application designed for restaurants.

Front of House 540

Front of House Management Management Franchise 540

Modern Restaurant Management

JANUARY 2, 2024

With products now cleared for consumer sale in both the United States and Singapore, the cultivated meat industry is moving from proof of concept and early-stage R&D to a focus on demonstrating scalability, sustainable unit economics, and consumer and customer demand.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

JUNE 6, 2024

It’s no great surprise to say QSR and fast casual restaurants can be considered among the most energy-intensive commercial building types making it increasingly challenging for operators to balance the goals of efficiency, profitability and sustainability. Why is the restaurant industry at a pivotal moment regarding sustainability?

Sustainability 275

Sustainability Customer Service Fast Casual Technology 275

EATER

OCTOBER 15, 2024

As cook Luz Sanguna finishes preparing an order of huevos rancheros, she says the induction cooktop is “much better,” because it cooks more quickly and “doesn’t burn.” “I For example, it helped Sonic burger franchise owner Spencer Hart install solar panels on the drive-in canopies at four of his Long Island locations.

Compost 297

Compost Food Equipment Waste 297

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JUNE 30, 2021

The bill would have had a dramatic impact on fast food franchises. Additionally, employers that lay off employees due to bona fide economic reasons are required to do so in order of seniority. These include a prohibition on fast-food employers from terminating or cutting employees’ hours without just cause.

2021 474

2021 Restaurant Law Kitchen Safety Food Safety 474

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device. ” Tyga Bites Launches. .”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Restaurant Business

OCTOBER 9, 2024

a leading freshly brewed beverage brand with over 1,400 franchise locations worldwide, Chatime recognizes Gen Z as its fastest-growing customer base. In support of Chatime’s commitment to sustainability, the farmers use natural farming practices, allowing nature to take its course and promoting biodiversity and ecological balance.

Beverage 261

Beverage Franchise Franchising Fast Casual 261

Modern Restaurant Management

APRIL 3, 2020

With each passing day, the scare of this novel virus is causing our emotionally-charged government officials at every level to react with decisions that effectively strip our ability to work, shop, play and interact normally in order to slow or prevent the spread of this viral outbreak while causing economic mayhem.

Government 384

Government Insurance Cash Management Hotels 384

Modern Restaurant Management

APRIL 14, 2020

Within a matter of days, the business model that has helped sustain us in various capacities for nearly 70 years has been turned on its head,” said Michael Abt, CEO of Huddle House. Enabled Contactless orders with no on-site transactions required. “It is unbelievable how quickly things can change.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

OCTOBER 18, 2019

Winnow aims to continue growing in the market, with hospitality being a key industry, as there has been a significant focus on companies to act sustainably, with food waste being a large contributing factor to this. " Guests use their cellphones to see all menu items, order and pay. 63 million tons of food is wasted every year.

Waste 263

Waste Food Franchise Franchising 263

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. This approach is often expensive because these platforms charge a commission to fulfill the delivery for each order. On-Demand Delivery for Square Online Store.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems. ” says John Cocker, FOODWORKS’s president.

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives. Retooling the on-premise.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JANUARY 23, 2024

What does the deal say about the current state of franchise investment activity? Bringing in new leadership will set the brand up for continued growth and sustainability. Analyze your customer’s experience from the moment they walk into your restaurant; from ordering, to menu items, to how your products are served.

Leadership 251

Leadership Consumer Goods Customer Experience Franchise 251

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. In 2024, we anticipate a continued evolution, where technology and sustainability will play pivotal roles in reshaping the culinary experience. Over time, you build a taste profile.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JUNE 13, 2023

Our Pizza Portal allows us to keep up in such a fast-paced environment, with onsite self-service pickup, order ahead online or through the app, and delivery options. In order to succeed in a competitive or new market, it’s critical to examine every aspect and identify whether your business is a true fit.

Franchise 221

Franchise Franchising Online Ordering Food Supply 221

Goliath Consulting

MARCH 14, 2020

According to Technomic, a food industry research firm, 64% of consumers consider high quality packaging an important factor in deciding where to order food (1). Wrong packaging could mean unhappy customers, bad reviews, and fewer repeat orders. Sustainability.

Delivery 170

Delivery Food Compost Recycling 170

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Restaurant Franchising and Innovation Summit.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

EATER

DECEMBER 17, 2021

But in order to get those delicious wares to the hungry masses, chefs had to either cook from their own homes or find space to stretch their wings. It really limits who’s actually able to start businesses, and this is the beginning of me trying to find a way to make owning a small business in New York City a little bit more sustainable.”.

Small Business 279

Small Business 2019 Take-out Franchise 279

Modern Restaurant Management

NOVEMBER 4, 2019

Beginning today, guests can order from the restaurant’s ‘Meatless Monday’ menu, which consists of Pomodoro’s signature italian dishes, reimagined with 100-percent plant-based ground in place of traditional meat. The Meatless Farm Co. is partnering New York City restaurant Pomodoro Rosso.

Fast Casual 281

Fast Casual Seasonal Menu Innovation Customer Experience 281

Modern Restaurant Management

JANUARY 9, 2020

Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” Brands’ global scale, resources and franchising capabilities. ” Chasing DoorDash.

Fast Casual 283

Fast Casual Customer Service Online Ordering Employee Relations 283

Cheetah

SEPTEMBER 8, 2021

Restaurant owners had to rush to expensive local stores buying at prices they can’t sustain. Major franchises feel it too and they are going to war over every wing. This is exacerbated by the surge in demand as major franchises celebrate national chicken wing day and struggle to get every breast for their new sandwiches.

Food 148

Food Food Supply Supplies Franchise 148

Perfect Daily Grind

MAY 23, 2025

The chain will open at least ten new stores across North Scotland under a franchise agreement with MDM Group Enterprises, expanding its current 17 outlets and completing franchise coverage across all Scottish regions within five years. Vevey, Switzerland) Fri, 23 May – Gong Cha appoints VP of US non-traditional franchise development.

2025 61

2025 Guest Recovery 2024 Events 61

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Faster than order in person at Taco Bell.

Mobile Ordering 307

Mobile Ordering Online Ordering Point of Sale POS 307