Restaurant Business

JUNE 17, 2025

Salad is rising as the next drive-thru concept The fast-casual Greenlane is plotting growth across Florida with investor and NFL star Rob Gronkowski working the drive-thru window. Diners rolling through a drive-thru restaurant generally are likely to be looking for burgers, chicken, or even coffee. By Lisa Jennings on Jun.

Fast Casual 162

Fast Casual Leadership Mobile Ordering Casual 162

Restaurant Business

JUNE 11, 2025

Perkins, the 68-year-old chain best known for its bakery case, recently began serving boba and frozen margaritas, while its younger sibling Huddle House, 61, is rolling out smash burgers. The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers.

Fast Casual 185

Fast Casual Front of House Back of House Leadership 185

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. Restaurants have been pivoting to reach and serve customers in new ways, and retailers have been seeing the lines blur between brick and mortar and e-commerce.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

7 Shifts

APRIL 9, 2020

Whether you have been offering delivery and takeout for years, or have had to make a recent pivot during the COVID-19 pandemic, it is important to know which food travels best for delivery—and how to change up your menu to stay profitable while dine-in isn't an option. Let’s run through a little scenario.

Travel 370

Travel Delivery Food Food Order 370

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn 7-Eleven is among the growing list of retailers and restaurants offering deals to lure cash-strapped consumers this summer. By Heather Lalley on Jun. Photo: Shutterstock 7-Eleven is ready to do battle in the summer value wars.

Fast Casual 175

Fast Casual Cash Management Retail Leadership 175

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. Wing Zone Refresh.

Franchising 471

Franchising Franchise Food Fast Casual 471

Restaurant Business

JUNE 23, 2025

And fast-food customers Chef Jonathon Sawyer discusses his Chicago restaurant, Kindling, and his latest TV appearance Are we reaching peak chicken tender saturation on menus? But in a delayed reaction of sorts, the trend has gotten a strong second wind on restaurant menus in mid-2025.

Bar 144

Bar Fast Casual Leadership Back of House 144

Culinary Cues

AUGUST 26, 2024

This is a plea to those who work tirelessly in restaurant kitchens, the chefs who are paid to lead those operations, and the owners who depend on raving fans and some semblance of profitability. It doesn’t need to parallel those outstanding restaurants I mentioned before – just good food, made with a little passion and care.

Dine-in 443

Dine-in Training Sports Seasonal Menu 443

Restaurant Business

JUNE 6, 2025

7 among the country's Top 10 restaurant chains, according to Technomic's annual Top 500 ranking. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 2, 2025. 2024 was a tough year for restaurants. . 2024 was a tough year for restaurants. 7 among the Top 10 restaurant brands.

Fast Casual 147

Fast Casual Leadership 2025 2024 147

Restaurant Business

JUNE 11, 2025

The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. Symbiosys will allow DoorDash to place ads for restaurants outside of its app—on Google, social media and websites—for the first time. By Joe Guszkowski on Jun.

Advertising 228

Advertising Fast Casual Social Media Leadership 228

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 March Sales Decline. percent in March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. For full-service restaurants now, it’s about government restrictions. An Unpopular Year.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights of The Big Game and National Pizza Day Ordering Predictions: 32 percent of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

OCTOBER 13, 2020

This is particularly true in the food business. Charlie’s best-known product was the Sara Lee pound cake, which he had invented in the 1950s, followed by numerous high-quality frozen baked goods sold at supermarkets. billion in sales when he retired 35 years later. When to take a business public and when to sell.

Franchising 519

Franchising Franchise 2000 Back of House 519

Restaurant Business

JUNE 12, 2025

The company integrates with DoorDash and Uber Eats, and restaurants can opt in to having Coco bots deliver orders placed through those apps. By Joe Guszkowski on Jun. 12, 2025 Facebook Twitter LinkedIn There are about 1,000 Coco robots in the wild today. Photo courtesy of Coco Robotics Here come the delivery robots.

Delivery 189

Delivery Leadership 2025 Advertising 189

Modern Restaurant Management

MARCH 26, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Flynn Restaurant Group LP acquired 937 Pizza Hut® and 194 Wendy’s® locations throughout the U.S. Flynn Acquires Hefty Portfolio.

Franchising 429

Franchising Franchise Fast Casual Loyalty Program 429

Modern Restaurant Management

JULY 2, 2021

The pandemic was a true watershed moment for food and dining in America. On one hand, restaurants were stripped of their ability to serve people indoors, so restaurant dining hugely diminished. But on the other hand — food consumption is way up. As of Dec. Of all participants surveyed, around one-fifth (20.5

Social Media 474

Social Media Point of Sale Email Marketing Consumer Goods 474

Modern Restaurant Management

SEPTEMBER 30, 2020

This edition of MRM Research Roundup features diner expecations over the next few months, robots for QSRs, and the best cities for coffee lovers, vegans and vegetarians. Takeout and delivery: a fast-growing and critical component for restaurant success. Incentivize guests to choose your restaurant.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

AUGUST 19, 2022

Fortunately, there are steps you can take to make your franchise restaurant a mainstay of your community. Coffee shops serve as early morning gathering places, restaurants provide a place where families reconnect, and shops selling retail goods keep lives running smoothly. Local Stakeholders Create Community. by the end of 2022.

Franchising 492

Franchising Franchise Social Media Loyalty Program 492

Modern Restaurant Management

MAY 18, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

JULY 22, 2020

Hot water is the lifeblood of restaurants. It's used not only for cooking, food prep and production, but in these times, for janitorial and enhanced sanitation needs such as cleaning food contact surfaces and high touch areas from doorknobs to display cases, checkout counters to order kiosks.

Operations 504

Operations Food Safety Food Supply Equipment 504

Culinary Cues

MAY 3, 2023

It amazes me every time I visit a restaurant – the important things that we miss. The biggest, the best quality, cooked to perfection, sourced from the finest ranch, grass fed, Angus, Wagyu, Kobe, Natural, Organic, and the list goes on and on. Great bread IS ESSENTIAL in any level of restaurant experience. They are out there.

Food Truck 474

Food Truck Customer Experience Take-out Food Supply 474

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

The Rail

JANUARY 3, 2025

By Indiana Lee, Contributor The restaurant industry is one of the most fast paced in America, with new trends, dishes, and technologies emerging year-round. Lets explore how to plan year-round training to improve your restaurant operations and inspire the best from your staff.

Training 130

Training Operations Kitchen Safety Seasonal Menu 130

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Azteca also supplies freshly made products to the Food Service and Industrial channels. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food 324

Food Food Supply Small Business Fast Casual 324

Culinary Cues

SEPTEMBER 15, 2022

With more than one million restaurants in the US we can flip a coin and hope for the great, will likely step through the doors of good, and far too often settle into the mediocre. The choice to be great or not so great is in the hands of the restaurateur and the folks who make a living with food.

Fine Dining 449

Fine Dining Front of House Customer Service Customer Experience 449

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Culinary Cues

MARCH 15, 2021

Sure, I know how much the restaurant/foodservice industry is suffering and how many operations are shutting their doors as a result of avoiding decades of challenges brought to a head by the pandemic, but believe me when I say that this will change. Just as the restaurant industry evolves, so too must the industry of education.

Education 587

Education Food Supply Training Communication 587

Culinary Cues

JULY 29, 2024

So, when others invest so much time in bashing the field, restaurant life, owners and even customers, I get incredibly irritated. Who wants to hear about all the great things that we experienced working in the restaurant business? Who wants to read about Uncle John’s time in the big war and the obstacles that he had to overcome?” “Who

Back of House 456

Back of House Take-out Café Blog 456

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

EATER

OCTOBER 5, 2020

White-centered food narratives appear most often at major chains. But such is the world of giant quick-service and fast-casual business : Find interesting, “trendy,” flavorful ideas from any culture, dilute them into their most mass-marketable forms, and reap monetary gain without acknowledging the sources. I thought I did.

Fast Casual 360

Fast Casual Casual Food Order 2018 360

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10).

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539