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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Can you provide an example of how you’ve improved employee performance through training? Hiring the right people can make or break your business.

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Four Ways to Build More Effective Restaurant Leadership

Modern Restaurant Management

After surviving the worst of the COVID-19 pandemic, restaurant operators are now facing record high food costs, ongoing labor shortages, inconsistencies in the supply chain, and quickly changing guest preferences. Modern restaurants need strong leadership right now to guide them through these changes and challenges.

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2025 Restaurant Outlook: A Recipe for Success with Risk Management

Modern Restaurant Management

By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. Economic shifts including inflation-driven cost increases in food, utilities and supplies; regulatory changes and climate-related disruptions will continue to challenge restaurant operators.

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Building Resilient and Less-Stress Restaurant Operations

Modern Restaurant Management

For example, implementing procedures to monitor inventory closely can prevent overstocking or food spoilage, while clear cleaning and maintenance schedules ensure the proper use and consumption of supplies. Designate experienced staff to mentor new hires, handle onboarding, or run training sessions.

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Operational Empathy Should Be Part of Restaurant Leadership

Modern Restaurant Management

Now, as I oversee operations, IT, and supply chain at Marco’s Pizza, I draw on these early lessons to help grow Marco’s. Or someone who dropped their food on the ground. Or perhaps an incorrect food order. Here are my top tips on driving streamlined operations that generate results.

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THE NEXT GENERATION OF COOKS & CHEFS

Culinary Cues

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

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Experience Is the Best Teacher: Five Things My Father — and Hard Times — Have Taught Me About Leadership in the Restaurant Industry

Modern Restaurant Management

Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. In the good times, this looks like rigorous training, a dedication to time-honored processes, and a focus on building your culture. Get Better.