Indoor Media

JANUARY 16, 2025

From hand-tossed dough to house-made sauces, thoughtfully sourced toppings, to the perfect bake, your product is the fastest way to inform customers that you know what you’re doing. Because pizza isn’t just food—it’s an experience. And we’re not talking about sausage and mushrooms. Only exceptional pizza has that power.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Perfect Daily Grind

JULY 4, 2025

The new printer is capable of high-quality resolution of up to 1200 x 1200 dots per inch, and can print across the front, back, sides, and bottom of coffee bags. September ICE arabica futures slid to US $2.88, their lowest levels since December 2024, as dry weather in Brazil accelerated harvesting and improved supply prospects.

Pricing 77

Pricing Café 2025 2024 77

EATER

NOVEMBER 8, 2024

She had been a contributor to House Beautiful , managed a food boutique, and ran a successful catering business that often served well-heeled clients in New York and its suburbs. hired her to cater a book release party, the executives present were reportedly impressed enough to see a book in her future. Abrams, Inc.,

Entertainment 306

Entertainment Book Front of House Back of House 306

Modern Restaurant Management

DECEMBER 17, 2024

Restaurants will continue to invest in comprehensive Back-of-House Technologies Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. Many operators have a wealth of data but aren’t putting it to work.

2025 419

2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

FEBRUARY 13, 2025

But to vast numbers of Main Street Americans, prices remained uncomfortably high, wages stagnant, housing scarce and expensive, and while unemployment was low, good paying jobs with dependable shifts and quality benefits were elusive. Twenty twenty-four will be remembered for many things, but the soft landing of the U.S.

Small Business 221

Small Business 2025 Healthcare Consumer Goods 221

EATER

NOVEMBER 12, 2024

Social reckonings and politics and pandemics and recessions and all kinds of horrific real-world stuff have intersected with restaurants in a way that had to happen, but which has turned the act of eating food into pretty serious business. And that’s a good thing; food is serious business.

Seasonal Menu 362

Seasonal Menu Fine Dining Front of House Back of House 362

SpotOn

JULY 15, 2025

You’ll need to memorize dozens of cocktails, beer and wine lists, happy hour rules, and, more often than not, entire food menus. In this article: What does a bartender actually do? The pros and cones of bartending Should you go to bartending school? What does a bartender actually do?

Front of House 59

Front of House Bar Customer Experience Back of House 59

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Most notably, persistent hiring challenges, rising costs, and uncertain supply chains have made profitability more precarious. Simplify Front of House Processes. Optimize Food Safety Protocols. billion tons and costing companies $1.2 trillion each year.

Training 489

Training Front of House Food Safety Back of House 489

Modern Restaurant Management

AUGUST 26, 2022

In the back of the house, rampant inflation and ongoing supply chain disruptions are cutting into margins. Simultaneously, staffing is an urgent and ongoing front-of-house concern. It is even more so for independent restaurants, which usually have one manager for all front- and back-of-house duties.

Front of House 520

Front of House Back of House Food Supply Supplies 520

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Former competitors are now part of the same umbrella company.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. This approach required fewer front-of-the-house staff to maintain a dining room, complied with government orders, and kept many brands from closing. Just as one issue seemed fixed, another presents itself.

Franchising 492

Franchising Franchise 2022 Fast Casual 492

Culinary Cues

JULY 4, 2021

By now, everyone is aware that there are enormous challenges with the supply chain – brought on by the pandemic and post pandemic rush to return to normal. So, here we are facing overnight demand (it’s like everyone turned on the open switch at the same time) that exceeds supply and our ability to deliver.

2021 508

2021 Food Supply Seasonal Menu Supplies 508

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. One ghost kitchen may contain multiple units where different brands can prepare food for delivery, and in some cases, pickup. Table of Contents. What is a ghost kitchen?

Front of House 435

Front of House Food Truck Back of House Social Media 435

Modern Restaurant Management

JUNE 2, 2021

When thinking about the future of the dining experience post COVID, it is easy to get caught focusing on things like digital only self-service, sci-fi-like drone food delivery and taking pills or shakes instead of food. Almost more than any other sector, we’ve seen this in the restaurant and hospitality industry.

Back of House 493

Back of House Customer Experience Front of House Customer Service 493

Culinary Cues

JUNE 23, 2024

Those operations that resemble the caldrons of hell filled with arrogance, bullying, unprofessional behavior, and a lack of respect for people, product, and process is the same as categorizing musicians, athletes, business leaders, and politicians under a unified profile. Not all kitchens are alike. Not all chefs are the same.

Uniforms 448

Uniforms Front of House Back of House Food Supply 448

Culinary Cues

SEPTEMBER 15, 2022

The choice to be great or not so great is in the hands of the restaurateur and the folks who make a living with food. This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking. Ironically, there is always room to be great and there is plenty of room to be mediocre.

Fine Dining 449

Fine Dining Front of House Customer Service Customer Experience 449

Culinary Cues

AUGUST 4, 2022

The greatest threat is not the labor shortage or supply chain issues, it’s not the pandemic or the price of real estate – yes, all those concerns are troubling and must be dealt with, but they are not what will bring the restaurant industry to its knees. Well then – what will? Try apathy on for size. Is it ignorance or apathy?

Front of House 432

Front of House Coaching Back of House Customer Service 432

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What Is Front Of House (FOH)? The difference between FOH (front of house)/BOH (back of house) is one of appearance and presentability. Floor plan.

Front of House 88

Front of House Back of House FOH BOH 88

7 Shifts

DECEMBER 8, 2020

And social media is no slouch, either: actively follow and engage with restaurants on social media, 74% say they are more likely to visit or order food from those establishments. Engaged employees are also less likely to turnover. With an average cost of $3,500 when an employee leaves, it’s something restaurateurs can’t afford.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Culinary Cues

SEPTEMBER 4, 2020

To a kitchen team it is all about the basics – efficiency, great tasting and looking food, a clean operation, meeting the timing demands of orders, clearing the board of orders, no re-fires, no injuries, and happy guests sending back empty plates. The fact is, we can’t go back, but we can look forward.

2020 379

2020 Back of House Front of House Food Order 379

7 Shifts

NOVEMBER 17, 2021

You'll also be less likely to order too much of any ingredient, which leads to food waste. And you'll have a better handle on food disappearing due to employee theft, which happens a lot more than you may think. Kitchen items should be counted separately from the front-of-house and bar inventory. Table of Contents.

Inventory 370

Inventory Management Management Point of Sale 370

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

SEPTEMBER 11, 2024

The food was great,” we say, “but.” That the price of food feels high is an issue acknowledged at even the top level of politics. When I am pricing our food, I generally take the highest-cost ingredients, and multiply that by a factor of three and a half to four and a half, and that usually captures my labor costs.

Pricing 363

Pricing Back of House Food Order Front of House 363

Modern Restaurant Management

SEPTEMBER 23, 2020

Tastewise, an AI-powered food intelligence solution, launched in the UK. In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding. SpotOn Executive Team. ” Tastewise Data. .”

Serving 517

Serving White Paper Food Recycling 517

EATER

FEBRUARY 24, 2021

Demand for seeds is up this year, and many hope this is the sign of a longer-term shift toward people growing their own food This story was originally published on Civil Eats. When COVID-19 caused food system disruptions last spring, Mullen felt driven to grow more food than ever before and share it with her neighbors. “In

Online Ordering 301

Online Ordering Food Order Front of House Food Safety 301

Modern Restaurant Management

FEBRUARY 21, 2020

“VISIT PHILADELPHIA and the James Beard Foundation are thrilled for our unique partnership that brings the culinary and tourism industries together to make it easy for travelers to support delicious, diverse, and sustainable food,” said Jeff Guaracino, president and CEO, VISIT PHILADELPHIA.

Brewery 348

Brewery Design Food Supply Equipment 348

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Blend Founders Daniel Fukuba and Stephen Klein.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now began as a food truck in 2009 and was founded by husband and wife duo, Akash and Rana Kapoor, and supported by co-founder and Senior VP of Operations, Amir Hosseini. In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. " Benihana Plans Franchise Expansion. " Benihana Plans Franchise Expansion.

Franchising 340

Franchising Franchise 2020 Fast Casual 340

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Culinary Cues

AUGUST 24, 2023

Everything has a place, and everything is in its place, is a mantra that becomes an obsession with cooks and chefs. It is the very act that allows cooks to push through the chaos of a restaurant kitchen day with military precision and awareness of looming uncertainty. Cooks seem to willingly drink the Kool-Aid”.

Back of House 419

Back of House Front of House Food Order Definition 419

Cheetah

JULY 1, 2021

Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. Knowing what food is going to cost in the near future enables restaurants to plan accordingly. This sparked a lively debate around the efficacy of mandatory service fees.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. Knowing what food is going to cost in the near future enables restaurants to plan accordingly. This sparked a lively debate around the efficacy of mandatory service fees.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Perfect Daily Grind

JUNE 21, 2020

According to UK-based consumer intelligence firm Brandwatch, one of the biggest challenges for the food and beverage industry is staying up to date with consumers’ wants and needs. They state , “The food and beverage industry is seemingly one of the most susceptible to changing trends, micro-trends, and local trends.”.

Café 179

Café Consumer Goods Customer Experience Sustainability 179