Modern Restaurant Management

FEBRUARY 2, 2024

With their ability to connect various facets of restaurant operations and provide real-time data and insights, networking solutions present a powerful tool for overcoming these challenges and setting a new standard for efficiency and customer service in the industry.

Operations 189

Operations Front of House Customer Service Kitchen Safety 189

Modern Restaurant Management

APRIL 8, 2024

This is also well-known in foodservice with the fast-paced work required in back and front of house. However, the same abbreviated timeline is present for kitchens and delivery times, stock rotation, and refrigeration all must be considered. There is no slow moving in these industries.

Food 187

Food 2002 Food Safety Kitchen Safety 187

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Simplify Front of House Processes. Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes. Optimize Food Safety Protocols. trillion each year.

Training 195

Training Front of House Food Safety Back of House 195

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Modern Restaurant Management (MRM) magazine asked Jake Brewer, Miso's Chief Strategy Officer for his views on the present and future of increased robotics and automation use in restaurants.

2023 188

2023 Front of House Back of House 2022 188

Culinary Cues

JANUARY 23, 2021

This can be direct (the menu item itself contributes working funds) or indirect (because the item is present on the menu – other items are more likely to sell). How you approach the design of your restaurant in this regard will determine nearly everything else. In both cases it is sales (the top line) that sets the stage for success.

Point of Sale 450

Point of Sale Front of House Back of House Fine Dining 450

Culinary Cues

JULY 12, 2020

It is an uneasy feeling that was pronounced as those cooks who were already at work – looked cautiously at their teammate, nodded, and turned their heads back to the work in front of them. The kitchen lights are back on, deliveries arrive, the battery of ranges is fired up, and cooks (some of us) are welcomed back.

Front of House 403

Front of House Back of House Dine-in Food Truck 403

Modern Restaurant Management

APRIL 26, 2022

We'll look at what artificial intelligence is and how it's being used in three different areas of the restaurant industry: back of the house, front of the house, and marketing. Let's start with the back of the house.

Front of House 197

Front of House Back of House Customer Experience Food Order 197

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

The Restaurant Times

NOVEMBER 16, 2021

The pandemic has presented new challenges before the restaurant industry. When we asked the restaurateurs about the challenges faced while running a business in the present times, these are some of the responses that we received. . 5 Challenges Of The Middle East Restaurant Operators. High Operating Costs. Source: TripAdvisor.

Presentation 52

Presentation Operations Front of House Fast Casual 52

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MARCH 24, 2023

Meeting the needs of gluten-free consumers also extends beyond the front of the house. When answering customer questions, your front of house staff should also take care with their tone of voice and body language to demonstrate that they are listening actively to the concerns of gluten-free customers.

Training 179

Training Front of House Kitchen Safety Allergens 179

Culinary Cues

JULY 4, 2021

The quick fix may just be a dramatic change in how we plan and present our menus. By now, everyone is aware that there are enormous challenges with the supply chain – brought on by the pandemic and post pandemic rush to return to normal. Prices of raw materials and labor, of course, have gone through the roof and there is no end in sight.

2021 495

2021 Food Supply Seasonal Menu Supplies 495

Culinary Cues

AUGUST 24, 2023

Everything has a place, and everything is in its place, is a mantra that becomes an obsession with cooks and chefs. It is the very act that allows cooks to push through the chaos of a restaurant kitchen day with military precision and awareness of looming uncertainty. Cooks seem to willingly drink the Kool-Aid”.

Back of House 407

Back of House Front of House Food Order Uniforms 407

Culinary Cues

JULY 31, 2023

Regardless of your career choice – dependability remains a basic assumption and unless you are fully present: physically, mentally, and emotionally, then success will never happen. A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. Anyway – use as you see fit.

Kitchen Safety 324

Kitchen Safety Back of House Front of House Food Safety 324

Culinary Cues

DECEMBER 28, 2021

I know you remember the first day that you slid your arms into the sleeves of that chef’s jacket with your name embroidered under the title: executive chef. It was that first time in the lead position – the commander of the kitchen brigade. You are now the conductor of the orchestra that is totally in sync, creating beautiful music together.

Kitchen Safety 423

Kitchen Safety Front of House Fine Dining Seasonal Menu 423

Culinary Cues

OCTOBER 20, 2021

The kitchen is a place where those who are successful come to the realization that those later aptitudes are enhanced through experience – the more you do, the better you become. Some talented people are not the best cooks and chefs and quite often the most intelligent (using commonly referred to scales of measurement) are lacking in common sense.

Front of House 421

Front of House Uniforms Back of House Kitchen Safety 421

Modern Restaurant Management

OCTOBER 28, 2021

Restaurants produce high concentrations of organic aerosols which are then ventilated and spread into the urban environment. The pollution from the kitchen coupled with the possible presence of COVID-19 particles is not a healthy concoction. However, many potential customers are still not comfortable with the idea of the dining out experience.

Front of House 175

Front of House Back of House Customer Experience Advertising 175

Modern Restaurant Management

APRIL 17, 2023

Employees and restaurant owners are benefiting from automation technology: over half of leaders say that revenue has increased since implementing restaurant’s automation tools. Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Culinary Cues

JULY 9, 2022

It’s the start of another day in the kitchen. Seven in the morning and aside from the baker and breakfast cook, I am alone with clip board in hand and my roll bag of knives placed strategically at a workstation. Having held the position of chef for nearly 20 years, this routine was very familiar and always enjoyed.

Front of House 366

Front of House Back of House Presentation Café 366

Foodable

MARCH 30, 2021

We have a beautiful front of house product that is leased or purchased. “We have a beautiful front of house product that is leased or purchased. Epogee is an alternative fat replacement technology that can remove 92 percent of calories from every unit of fat without compromising taste, texture, or functionality.

Presentation 52

Presentation Front of House Events Technology 52

Culinary Cues

JANUARY 6, 2020

Those who are proponents of systemic thinking know that even the smallest decision, especially one made in a vacuum, will domino and cause havoc on numerous fronts. White tower decisions without a grasp on the systemic impact of those decisions is a common flaw of leaders who are out of touch with reality. A short while back the U.S.

Government 244

Government Front of House Small Business Retail 244

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. A bad shift can lead to unhappy customers and disgruntled staff. The pre-shift meeting ensures that doesn't happen.

Front of House 397

Front of House Back of House Coaching Customer Service 397

Culinary Cues

AUGUST 4, 2022

People do care about value and once the splash of being able to get out of the house wears off, value assessment will be paramount once again. Well then – what will? Try apathy on for size. Maybe it’s me but I have seen a growing number of restaurants (certainly not the majority at this point) who are simply not trying that hard anymore.

Front of House 328

Front of House Coaching Uniforms Back of House 328

Culinary Cues

SEPTEMBER 15, 2022

This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking. Ironically, there is always room to be great and there is plenty of room to be mediocre. The choice to be great or not so great is in the hands of the restaurateur and the folks who make a living with food.

Fine Dining 392

Fine Dining Front of House Customer Service Customer Experience 392

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. It's a reality that only exists in North America—the United States and Canada. But tipping did not take off immediately in the U.S.

Presentation 486

Presentation Tip Distribution Restaurant Law Back of House 486

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

MAY 24, 2023

For example, the host stand was custom-built to allow for multiple people to operate the front of house simultaneously and the 3,000-bottle wine cellar rises two stories high and serves as the backdrop for the school’s wine appreciation class. We also prepared a formal Schematic Design presentation for approval.

Design 167

Design Fine Dining Seasonal Menu Front of House 167

7 Shifts

DECEMBER 8, 2020

Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. With an average cost of $3,500 when an employee leaves, it’s something restaurateurs can’t afford. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

EATER

NOVEMBER 27, 2023

In place of the usual grandiloquent aesthetic of luxury spun up by docuseries like Chef’s Table and Taco Chronicles , the film offers up the unvarnished, observational style of Frederick Wiseman. With his latest, Wiseman puts fine dining under his microscopic lens, demystifying it and providing a compellingly humanistic portrayal in its place.

Front of House 121

Front of House Fine Dining Back of House 2014 121

Modern Restaurant Management

NOVEMBER 7, 2023

The landscape of digital marketing is constantly evolving, presenting both challenges and opportunities for restaurant operators. The landscape of digital marketing is constantly evolving, presenting both challenges and opportunities for restaurant operators. They want engaging content that keeps them entertained.

Marketing 203

Marketing Social Media SEO Front of House 203

Culinary Cues

MAY 21, 2023

I just listened to a podcast from Dr. Sanjay Gupta, whom I think we all know of, as he wrestled with the impact that technology has on his own three daughters and society as a whole. It was enlightening even though much of what he pointed to is well-known. In all cases, we remain in control of the technology that serves as an effective tool.

Technology 335

Technology Social Media Back of House Front of House 335

Culinary Cues

OCTOBER 24, 2020

General Motors would never build and equip an auto plant, hire the entire staff, and create a marketing strategy until the car they intend to build is designed, prototyped, and presented to various focus groups first. YES – the menu is that important! Why should it be any different for restaurants and their menus?

Menu 388

Menu Seasonal Menu Front of House Café 388

Culinary Cues

SEPTEMBER 1, 2023

For the past six months I have been committed to an exercise regimen thanks to my Apple Watch. Closing the rings of movement, exercise, and standing has been a goal since I first strapped on the watch, a goal that consumes my attention and cannot be broken for fear that I will simply fall off the pattern if the rings fail to close for one day.

Fine Dining 315

Fine Dining Dine-in Front of House Design 315

Modern Restaurant Management

MARCH 13, 2020

"The desire for convenience has always been present, coupled with an equally strong desire for delicious food. And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. 34 percent of respondents saying they plan to prepare more meals at home. "It's

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

Ken Burgin

JULY 26, 2022

If you’re photographing an event space, grab photos of the room before events and at the beginning when the tables look presentable. Kitchen – Back of House. Front of House. The bar is set high for hospitality images of food, venues, atmosphere and happy customers – phones can take excellent photos.

Front of House 78

Front of House Back of House Customer Service Beverage 78

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Capacity management provides critical real-time data to your front-and-back-of-house to balance incoming orders whether they are made on-premise or come in through off-premise ordering channels.

Management 189

Management Management BOH Front of House 189

Modern Restaurant Management

NOVEMBER 19, 2019

Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house. This indicated a clear trend that a “restaurant” does not need to necessarily comprise of both front of house and back of house components.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145