Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 180

2024 Customer Experience Compost Loyalty Program 180

Culinary Cues

MAY 20, 2024

Study his approach that stems from a work/life balance while accepting nothing short of excellence in every aspect of his restaurant. [] RESTAURANTS TURNING AWAY FROM CLASSIC TECHNIQUE & ADOPTING THE USE OF CONVENIENCE PRODUCTS: Escoffier was very innovative.

Hotels 272

Hotels Fine Dining Front of House Back of House 272

Modern Restaurant Management

APRIL 9, 2020

Against a backdrop of rapidly changing customer demands and rising costs, technology has become more than a mere necessity for restaurants to adopt. Since 2006, Tender Greens had established its presence as a go-to fine-casual restaurant that offers more than a meal.

Innovation 174

Innovation Management Management Fine Dining 174

Modern Restaurant Management

APRIL 22, 2022

Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. Payment technology data could help with forecasting store demand patterns and identifying demand drivers. In-app pre-ordering solutions to help with food waste.

Technology 190

Technology Mobile Ordering Customer Service Food Order 190

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

JULY 23, 2020

Sixty-two percent of respondents said both masks and gloves are important restaurant health measures for them to consider returning to indoor dining. In addition to basic hygiene procedures and PPE, which are table stakes, 73 percent of diners say their experience is improved by restaurant technology , according to data from Deputy.

Technology 176

Technology Kitchen Safety Food Safety Customer Experience 176

Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences.

Fast Casual 114

Fast Casual Fine Dining Customer Service Casual 114

Foodable

JULY 28, 2020

Presented by Shaun Shankel, the chief executive officer of FreshTechnology and ToGoTechnologies , this session dives into how food leaders can integrate and expand on contactless, curbside, and new age consumer interaction technology in their businesses. About 20 percent of American restaurants may not reopen.

Innovation 52

Innovation Technology Mobile Ordering Fine Dining 52

7 Shifts

DECEMBER 18, 2023

Point-of-sale (POS) system Your point-of-sale system, or POS, is the technology that your team uses to process customer orders quickly and send them directly to the kitchen. Reservation-tracking tools use your dining room’s capacity and floor plan, which helps prevent overbooking. Your team can also adjust reservations directly.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

OCTOBER 12, 2020

How to improve customer experience, capitalize on new opportunities, and implement innovative technologies. Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. Implement Innovative Technology. They are thriving.

Customer Experience 212

Customer Experience Fine Dining Mobile Ordering Innovation 212

Restaurant365

FEBRUARY 18, 2022

The restaurant industry is absolutely brimming with innovation. According to the National Restaurant Association’s recently published State of the Restaurant Industry, the percentage breakdown of operators who plan on investing in back-of-the-house technology in 2022 are as follows: Family dining – 30%. Casual dining – 28%.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

OCTOBER 27, 2022

Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Enabling Flexible Ordering.

Mobile Ordering 190

Mobile Ordering Online Ordering Front of House Fine Dining 190

Lavu

NOVEMBER 17, 2023

To boost profitability, they streamline menus, use cost-effective ingredients, and implement digital technologies. Casual Dining Restaurants Casual dining restaurants offer relaxed atmospheres with moderately-priced menus. Despite industry challenges, efficient operations and customer engagement help fast-food chains thrive.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. How can I optimize take-out at my restaurant?

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

Modern Restaurant Management

AUGUST 19, 2020

To discuss this topic in more detail join “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. We're already seeing lots of innovation. 20 at 4 p.m.

Kitchen Safety 223

Kitchen Safety Food Safety Loyalty Program Technology 223

The Rail

MAY 15, 2024

As a result, the demand for quick and convenient dining options has been met. It’s perfect for a quick bite, personal dining experience, or when guests are on the go. Table service, on the other hand, encompasses both a fine dining experience and a full-service restaurant that offers variety and a complex menu.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

7 Shifts

DECEMBER 18, 2023

Point-of-sale (POS) system Your point-of-sale system, or POS, is the technology that your team uses to process customer orders quickly and send them directly to the kitchen. Reservation-tracking tools use your dining room’s capacity and floor plan, which helps prevent overbooking. Your team can also adjust reservations directly.

Management 195

Management Management Email Marketing Point of Sale 195

Modern Restaurant Management

MARCH 25, 2021

Pay-at-the-table proved its value through the pandemic and breathed new life into old technology like QR codes. However, can innovation teach these old dogs new tricks, or will a post-pandemic environment sunset this trend? However, while an investment, this technology can yield substantial payoffs.

Customer Experience 193

Customer Experience Customer Service Fast Casual Point of Sale 193

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? environments and are now seen everywhere from fine dining to counter service and everywhere in between. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 121

Fast Casual Front of House Fine Dining Mobile Ordering 121

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

NOVEMBER 5, 2021

How Innovative Supply Chain Technology Can Empower Purchase Decisions. Nearly half of supply chain leaders increased spending on innovative technologies in the past year and a half. Since March 2020, restaurant demand in certain areas has swayed between in-person dining and carry-out services.

Food Supply 235

Food Supply Supplies Customer Service Fine Dining 235

Goliath Consulting

APRIL 28, 2022

Over the past few years, restaurants from all over the world have been incorporating different types of technology and new changes. However, hybrid restaurants allow for restaurant owners to use multi-functional furniture and dividers to separate their market and dining area as they please. What is a hybrid restaurant? Multipurpose.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

7 Shifts

MARCH 3, 2021

Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners. In New York City, southern chicken-and-waffle restaurant Sweet Chick pivoted from casual dine-in to fast casual by rebranding as Lil’ Sweet Chick.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

AUGUST 22, 2023

said they planned to utilize some form of AI automation technology. There are available technologies that can be deployed across ten thousand restaurants, within just a few weeks, or at the local diner in days, that are more cost effective, that will dramatically impact your revenue. The numbers are growing among restaurants, too.

Marketing 166

Marketing Social Media Point of Sale Customer Service 166

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 211

Mobile Ordering Front of House Fast Casual Customer Service 211

Modern Restaurant Management

DECEMBER 4, 2019

What’s on our collective horizon for the future of dining? Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Lifestyle Technologies.

Fast Casual 137

Fast Casual Customer Experience Point of Sale Fine Dining 137

Modern Restaurant Management

JANUARY 16, 2020

With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. So, in an era where various aspects of our lives are improved by technology, why can’t it also help restaurants be more efficient? Labor Wars.

2019 167

2019 2020 Employee Relations 2030 167

Mad Mobile

FEBRUARY 5, 2024

In fact, surveys show that 56% of people dine out at least twice a week! Our innovative and intuitive POS system makes it simple for your staff to learn and maximize their efficiency. You won’t need a central POS terminal taking up room in your dining area. Times are tough for restaurants of every size.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Barron describes how Starbucks may have a leg up on other businesses due to its pre-COVID technology investments. This may have a trickle-down effect for the casual and fine dining sectors.

Guest Recovery 63

Guest Recovery Mobile Ordering Fast Casual Fine Dining 63

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. This on-premises approach has some appeal, especially to larger single-location (“destination dining”) establishments. And the backend software powering restaurant operations?

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. This on-premises approach has some appeal, especially to larger single-location (“destination dining”) establishments. And the backend software powering restaurant operations?

Management 195

Management Management Point of Sale POS 195

Foodable

DECEMBER 21, 2020

Technology is critical to the survival of the restaurant industry in a post-pandemic world. The future of the restaurant and hospitality industry depends on two major categories of foodservice technology to advance: operations and next generation foods. Pick or create a virtual brand that works for you and your business.

Fine Dining 52

Fine Dining Technology Events Innovation 52

The Restaurant Times

SEPTEMBER 22, 2021

Before Covid-19, there was a distinct divide between delivery centric focussed and dine-in brands. Technology Will Enable Growth. Cloud kitchens are a technology first play, which means that serving good food is essential for a cloud kitchen business; however, understanding customers is even more critical for their long-term growth.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Partnering a Fine Dining Experience with a Take-Out Option.

Fine Dining 242

Fine Dining Online Ordering Dine-in 2007 242