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“This enduring customer loyalty drives the restaurant industry forward, creating clear opportunities for restaurants to enhance the dining experience through strategic limited time offers, efficient delivery and exceptional in-person service," said Samir Zabaneh, CEO of TouchBistro.
at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. 20, 2025 Facebook Twitter LinkedIn Consumers are finding value in casual-dining brands like Olive Garden. Same-store sales at the Italian casual-dining chain spiked 6.9% By Joe Guszkowski on Jun.
Customers are becoming more discerning about value and anxious about the price of a meal (from quick service to finedining). Technology can save restaurants money, help them become more efficient, reduce dependence on a qualified labor pool, and trim some reliance on a challenged supply chain. This must be the answer right?
You have all the right equipment and purchase your beans from a reputable one-stop wholesaler who carries a complete line of product for restaurants from cryovac strip loins and 109 ribs to dry goods, paper supplies, small restaurant equipment, and yes coffee. The regular crowd steps through your door every day from 7 a.m. till 3 p.m.
The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from finedining establishments to fast-casual venues, breweries, and caterers. "This
A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. They tell you how much money your restaurant keeps after paying for everything from food costs to labor expenses to utilities and rent. There are two kinds of margins you need to know. Why are restaurant profit margins so thin?
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.
This doesnt mean cutting corners and sacrificing the customer experience; its about knowing where your money is going, spotting leaks early, and fine-tuning whats already working. For most restaurants, the ideal food cost falls between 30% and 40% , though that number can vary depending on your concept and location.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.
By Indiana Lee, Contributor Guests want to know where their food comes from, how it was raised, and whether it aligns with their values. According to a study from Delierect , 43% of restaurant diners say they are willing to pay more for sustainable dishes, and 68% believe restaurants should take active steps to reduce food waste.
B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. Green Restaurant and Slow Food were others we considered. Is It Worth It?
Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position. Food Costs: How to calculate the cost of each dish Lets start with the basics: how much does it actually cost you to make each item on your menu? You dont know their food costs, rent, or labor volume.
So much data is generated at every point within a restaurant, whether fast casual or finedining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. The question now becomes – how to make sense of that data and use it to elevate the dining experience.
A packed dining room is great, but without the right system, long wait times and disorganized seating can lead to frustrated customers and lost business. Inventory and supply chain apps. Running out of key ingredients can lead to frustrated customers while over-ordering can result in wasted food and lost profits.
Benefits of Introducing New Dishes to Your Restaurant Rolling out new dishes isn’t just a culinary update; it’s an opportunity to: Attract New Customers – Novelty sparks curiosity, drawing in food lovers eager to explore fresh offerings. Encourage Feedback – Fine-tune dishes based on their input.
But, until recently, the food served on most safari lodges featured European finedining, British high tea, French pastries, grilled meats with imported sauces, and other relics of 19th-century European colonialism on the continent. Its an immersion into the histories, cultures, and landscapes of the host nations.
Italy’s Ministry of Agricultural, Food, and Forestry Policies has even submitted several UNESCO applications to preserve espresso’s Italian roots – although none have so far been successful. Faro opened Luna to support this movement, showcasing how finedining and specialty coffee are complementary.
In today’s food service industry, maintaining cleanliness goes beyond simply meeting regulations—it’s about creating a safe and healthy environment for both customers and employees while safeguarding your business’s reputation. Food service businesses need real-time, actionable data that ensures hygiene standards are being met consistently.
Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges.
The lack of power obliterated thousands of dollars in perishable food and supplies at the restaurant, and the Iocovozzis assess the loss of revenue from the closure as approximately $80,000. No server who has lost a loved one needs to relive that trauma every time they step out into the dining room.
He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. In 2017, he was arrested in Chicago on charges of assaulting his ex-wife and a business partner, according to Eater Chicago.
As a chef or restaurant owner, keeping food costs down without sacrificing quality can be a challenge. By swapping out expensive ingredients for more affordable alternatives, you can optimize your menu and significantly reduce food costs. This is perfect for testing ingredient swaps or handling seasonal changes in supply.
These annualized sales declines despite foot traffic growing reflect the ongoing trend of consumers trading down for lower-cost options when dining out. Yelp analyzes the millions of reviews on its platform, along with nominations from its community of users, to generate a diverse list of local eateries, from food trucks to finedining.
On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Sign up here. Get today’s need-to-know restaurant industry intelligence.
For practical advice for restaurant operators, Modern Restaurant Management (MRM) magazine reached out to Phil Kafarakis, CEO of IFMA, The Food Away From Home Association. What food products used commonly in restaurant menus do you feel will be most affected by tariffs? Do you anticipate it will affect finedining over fast food?
A single percentage point difference in food costs or labor can be the difference between profit and loss. IRS Audits: Inaccurate or incomplete records can trigger costly and time-consuming IRS audits, leading to significant penalties and fines. This provides a crucial insight into food and beverage costs relative to sales.
Scott Suchman This year, we found ourselves blissfully forgetting about the world outside the dining room, and settling into meals that felt exciting, confident, and joyful Dining out should be a lot of things — nourishing, thought-provoking, less than a week’s rent — but one that can be easy to forget about is fun.
We are witnessing the evolution of finedining. Starting out as a whole grain diet for radicals, vegan food culture has evolved into Michelin star worthy mega trend for future chefs and culinary experts. Nowadays, vegan food is becoming normal in restaurants and fast food joints.
Looking back at the most recent recession, dining out dropped 8.8% Paperchase’s financial specialists in the restaurant and bar industry analyzed same store data across all restaurant sectors to detail the correlation between equity-market crashes and the food and beverage business. drop in consumer sentiment over the last year.
But with supply chain headaches, rising labor costs, and unpredictable demand, that’s easier said than done. Your F&B Costs Aren’t as Locked Down as You Think Food and beverage is one of the biggest revenue drivers—but also one of the hardest to control. The result? Less overspending and no last-minute supplier scrambles.
Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. Rising labor costs, the inability to find staff to hire, and rising non-food costs (utilities, containers, furniture, etc.)
Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. Future restaurant designs should consider the use of Displacement Ventilation systems in lieu of traditional overhead supply systems.
And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. The temperature probes are not just for monitoring, they're installed to prevent food spoilage by alerting if the temperature rises above a safe level.
In the hypercompetitive food and beverage industry, restaurant operators are often subjected to a number of daunting challenges. Since 2006, Tender Greens had established its presence as a go-to fine-casual restaurant that offers more than a meal.
As the world is largely re-opened post-COVID, people are eagerly out and about dining in restaurants and bars to reinvigorate their social routines. According to Morning Consult , 77 percent of all polled adults are comfortable dining out at restaurants or cafes as of June 2022.
Restaurants continue to face labor and supply chain issues, plus rising food costs. This can be done by calculating your restaurant’s food cost percentage and cost of each dish using reports and data that an integrated point-of-sale can provide. Offer Easy Online Ordering.
The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?
Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled. Thankfully, outdoor dining is less expensive to build out.
Raising prices is inevitable when the supply chain keeps beating restaurants over the head, in some cases simply because they can, but the answer is not as simple as: “pass it on to the guest”. It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle.
Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.
Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say. Menu variety plays a substantial role in every dining experience. Diners simply don’t want the low food quality that often comes with long menus. Health-Conscious Food Will Dominate Menus.
This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. 37 percent of restaurants report outdoor dining as their biggest revenue driver during COVID-19. Top Fast-Food Brand Intimacy. An Unpopular Year.
The food was, of course excellent, but more importantly reflective of the region and its history and the experiences of the chef. The dish machine was likely an under counter unit and there was no need for a walk-in cooler since supplies were purchased every day; a reach-in or two would suffice. Good friends, good food, good times.”.
But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation. Recent surveys are showing the vast majority of Americans have been cutting back on dining out. Adopt In-House Technology to Improve Service and Reduce Errors.
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