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Quick-serve restaurants (QSRs) experienced four-percent growth over the past year, which helped to offset the declines seen in full-service dining. Recruiting and Retention Remain a Struggle In the research report, 65 percent of respondents described the current labor market as “tight” or “very tight.”
SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. A hybrid grab-and-go market and cafe serves both breakfast and lunch, is tailored to the needs of sizable office buildings and features the best local restaurants in rotation.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 Perkins American Food Co.
“We are seeing sign-on bonuses at fast food and fastcasual locations, something never seen before in the industry. Fastcasual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly.
For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. It relieves cashiers and reduces long lines. Digital Ordering to Eliminate Friction Points for Cashiers.
The modern restaurant industry has always moved fast, but the pace continues to accelerate. At the same time, QSRs and fastcasual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Take fastcasual and drive-thru for example.
Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022.
In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. As seen first with many fastcasual chains, we expect more differentiated benefits packages to continue to emerge as a way for restaurants to fill much needed open positions.
While there’s no single recipe for recruitment and retention success, many restaurateurs are leveraging a proven approach: loyalty programs. For example, customers at a steakhouse may be willing to spend more for a fancier cut of meat, versus a fast-casual restaurant customer who may prioritize paying for convenience.
While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Can I get you your regular sundae served up your way?” Here are some trends NCR is watching as move into 2022. Tackle the Labor Shortage with Hiring Incentives.
Quick service, fastcasual and bars and taverns have exceeded where they were in February 2020. Nearly 75 percent of the industry executives surveyed in the HUB International 2024 Outlook Executive Survey said it has affected their business’ vitality, leading over half to sharpen their employee recruiting practices.
Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. Let’s say you run a fast-casual restaurant.
To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment. and Del Taco. John Fuller.
Restaurant leaders expect waves in the year ahead, with 32 percent pinning recruitment and retention as their top challenge, 27 percent most concerned about rising food costs, and 21 percent flagging sales volume as the main hurdle. This was the only fast-food sales channel that saw positive traffic compared to the previous month.
In the short term, it’s QSR that will experience labor improvement, then fast-casual. Restaurants will become increasingly casual. Today, casual restaurants like Applebee’s or Chili’s are struggling because younger consumers want fastcasual dining such as Panera Bread.
Consumers are looking for a tech-forward approach from eateries – 73 percent of consumers surveyed are supportive of local restaurants using AI-based tools, and 78 percent would prefer to place their orders via self-serve kiosks. Louis, which serves more than 200 bowls a day of decadent noodles and broth. percent in 2023.
In addition, her son Naheed brings more than 25 years of experience in restaurant franchising and will serve as CEO of CPK’s Alberta footprint. locations, whether joining us on vacation or business travel. .” “Every time we’ve visited the U.S. over the years, our family has always made a point of eating at CPK. .”
This investment comes at a pivotal time, as the Indian fastcasual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment.
Fastcasual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Notice that quick service and fastcasual restaurants’ labor cost percentage is below 30%. For example, some estimates put the cost of recruiting and training a backfill for a lost employee at six to nine months’ pay for the role. Pizza: 31.3%.
” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. It started with an overhaul of existing branding, packaging and restaurant design for its national franchise stores and then followed with the recruitment of a seasoned senior leadership team. BurgerFi International Inc. million. .”
" At least 4 in 10 operators in each of the three limited-service segments — quickservice, fastcasual, and coffee and snack — believe the addition of drive-thru lanes will become more common in 2023. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022.
Employee recruitment and retention continues to be a major challenge for operators in 2020, with low unemployment rates and growing job openings. Good Jobs : The restaurant workforce is as diverse as the communities it serves, and the industry will offer up additional employment opportunities at all levels of the business this year.
42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). “We’re thrilled to become a preferred supplier to Sodexo, which serves over 75 million consumers each day.
With our customized team approach and decades of industry experience, Goliath Consulting is ready to handle every concept from fastcasual counter service to full service fine dining. He will manage social media accounts to create a noticeable online presence and create trackable promotions to increase the marketing budget efficiency.
Chicken Salad Chick has 137 locations throughout 16 states predominantly in the Southeast and is a leading fast-casual restaurant company. All Chicken Salad Chick restaurants feature over a dozen distinct chicken salad flavors made fresh daily and served by the scoop, sandwich or bowl. Terms of the deal are confidential.
Ono’s robotic food truck will begin serving the greater Los Angeles community nutritious, delicious, and affordable smoothie blends for under six dollars, and prepared within 60 seconds beginning this Fall. She brought this experience with her to Bolay where she served as Lake Nona’s first Operating Partner.
Even major fast-food chains like Chipotle and McDonald’s now pay nearly double the federal minimum wage of $7.25 But this momentum has been largely led by independent restaurants and some fast-food chains, while stopping short of publicly-traded, full-service restaurant chains, like Darden. Do you think the casual dining industry.
These are fast-changing times for all types of restaurants. That’s who we serve at Black Box Intelligence. Quick-service and fastcasual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Fine dining.
Customers want to make their orders and have their food delivered as fast as possible. For some of the major fast-food establishments, the self-service kiosk has become the norm to meet the increasing customer demands. Restaurant kiosks are becoming normal among fast-casual restaurants and quick-service restaurant chains.
Restaurant work is indeed stressful and it’s not for everyone, but one of its major advantages is that it’s inherently social, fast-paced, and fun. In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. Hosts can simultaneously serve as receptionists.
Donald Burns listed them as: Recruit better. Mike will tell us all about the sheer number of staff needed to operate 24/7; and what it takes to serve breakfast, lunch, and dinner in 19 locations during the biggest labor shortage this industry has known. Episode 33 – Your Hiring Sucks! Interview better. Onboard better. Train better.
Fresh Mex Moves with Torchy’s Rypka was serving as interim CEO for the Austin, Texas-based chain following the retirement of former CEO GJ Hart , which was announced in November. Chipotle Chippy Chipotle has recruited a mechanical employee to take the weight off the hard-working humans. Benjamin Cardin (D-Maryland) and Sen.
Casual dining is also trending?about For example, if you’re short-staffed, you can move tables that you’re unable to serve out of sight. That way, customers don’t see empty tables and assume that you have the capacity and just don’t want to serve them. These are fast-changing times for all types of restaurants.
Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. If one of your franchise locations or host kitchens isn’t serving food that is up to standard or isn’t creating the experience your brand is known for, you risk losing clientele and destroying your reputation.
We’ve really set ourselves apart as the hottest fast-casual brand out there right now, and there’s no question about it based on the numbers.” “The business is doing incredible things through its careful selection of vetted franchise owners and fast, but strategic, growth. and Canada. .
In today’s competitive market of fastcasual chicken concepts, our brand has continued to differentiate itself with our made-from-scratch food and our hospitable atmosphere that guests are excited to return to,” said Scott Deviney, CEO of Chicken Salad Chick. This is just the start of our global expansion plans.”
The best performing segments during Q4 (and those that achieved positive same-store sales growth) were family dining, fine dining and upscale casual. Upscale casual also achieved positive sales growth during Q4 but experienced a small dip in sales for the entire year compared with 2018. For more information, click here.
It’s fast-paced, collaborative, and always interesting. For instance, the row of fast-casual restaurants in Boston’s Fenway area, right near the ballpark, are busy just before a game, but slow down a bit after the game starts and fans head to the park. William Hickey is a recruiter for California-based The Party Staff Inc.,
The brand recently launched its philanthropic arm – aptly named the Game On Foundation – to support youth sports facilities in the communities it serves. “Providing a sense of community is a top priority in every market we serve,” said Brandon Landry, who founded Walk-On’s in 2003. in Plano, Texas.
As executive director of Harlem Grown , a nonprofit that serves youth through mentoring and teaching about urban farming, sustainability, and nutrition, Hillery wanted to provide the neediest children in the community with a way to access fresh food during the pandemic. Hillery said this is how families end up on the fast food track.
As people head back into restaurants, fastcasual and common delivery foods continue to decline at a slow rate, including fast food (down 19 percent), cheesesteaks (down 8 percent), chicken wings (down 15 percent) and pizza (down 7 percent). Restaurants can serve guests fast and with minimum human contact.
Restaurant leaders representing nearly 3,700 QSR, fastcasual, casual dining, and fine dining locations shared 2024’s top challenges and opportunities alongside plans for investment in back-of-house technology, increased sales, and team training, benefits, and support.
I see flat-fee QSR, hybrid or fastcasual restaurants with fixed-price approachable menus of typically unattainable offerings, such as Burger Lobster (lobster) and Sugarfish (sushi, omakase) becoming more popular. For now, it's just a matter of figuring out how we're going to survive.
He served on countless non-profit boards throughout Frederick County and the state of Maryland. He graduated in 1954 from the School of Hotel Administration at Cornell University, where he had served as president of the Delta Kappa Epsilon (DKE) fraternity and was a catcher on the baseball team. 20, 1955, and served in the U.S.
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