Sling

OCTOBER 30, 2020

That’s why recruitment strategies are essential for attracting top talent. But what recruitment strategies are right for your business? Recruitment Strategies To Attract Top Talent. Meetups take a bit of organizing, but they are a great way to add new life to your recruitment strategies. 1) Consider Rehiring.

Recruiting 78

Recruiting Hiring Management Management 78

Modern Restaurant Management

DECEMBER 27, 2023

Nearly 75 percent of the industry executives surveyed in the HUB International 2024 Outlook Executive Survey said it has affected their business’ vitality, leading over half to sharpen their employee recruiting practices. Many restaurant groups have improved their employee assistance programs in response. No surprises.

2024 117

2024 Insurance Recruiting Restaurant Law 117

Modern Restaurant Management

JULY 19, 2021

By outsourcing functions like the recruitment process, regular kitchen cleaning, and exterior and janitorial services, managers and staff alike can focus on their core expertise. First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations.

Guest Recovery 203

Guest Recovery Recruiting Front of House Customer Service 203

Typsy

MAY 18, 2021

Many of those businesses are now faced with the difficulty of finding and recruiting staff due to a global hospitality skills shortage as they attempt to open again and resume operations. When recruiting, it is important to find people who have some instincts about how to serve guests.

Training 156

Training Hospitality Recruiting Demo 156

Modern Restaurant Management

MARCH 28, 2022

What trends can be adopted to better serve guest preferences? Additionally, they are rejiggering the flow and layout of the BOH to serve more drive thru orders, as well as reducing some dining area to add dedicated space where customers or delivery drivers can pick up orders.

2022 212

2022 FOH BOH Recruiting 212

Modern Restaurant Management

FEBRUARY 13, 2023

After graduating from the University of Washington and starting a career in headhunting in Los Angeles, we decided to act on our entrepreneurial spirit and start our own recruiting firm. Uncompromising quality is key, as are the methods of our suppliers when catching the fish we serve. Where are you investing your capital?

Recruiting 179

Recruiting Compost Sustainability Consumer Goods 179

Modern Restaurant Management

DECEMBER 30, 2022

Front-of-house staff can be hard to recruit, are less tenured, and have high turnover. Between supply chain issues, staffing challenges and increasing operation costs, restaurants have had to re-examine roles and responsibilities for employees and lean into technology to increase operational efficiency. Automating the Front of House.

Technology 208

Technology Front of House 2023 Cash Management 208

Modern Restaurant Management

AUGUST 10, 2021

In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Some have been giving a special, one-off payment to new recruits, while others have provided free starters or drinks to those who sign up for interviews. This cuts wait times and diners can get their food that much quicker.

Ordering 237

Ordering Recruiting Employee Relations Food Order 237

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Seventy-five percent of operators said they plan to devote more resources to recruiting and retaining employees.

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

OCTOBER 27, 2021

The long-lasting effects of the COVID-19 pandemic are something that every business needs to consider, regardless of the industry they serve. Restaurant owners will need to find innovative ways to recruit new employees and offer incentives to come in and work in the foodservice industry. QR codes will replace hardcopy menus.

Customer Experience 208

Customer Experience Recruiting Customer Service Delivery 208

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. Since recruiting your staff can be such an extensive undertaking, here are a few factors for you to consider when designing an effective recruiting and onboarding process to rehire and appropriately schedule your restaurant’s workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. With the right technology tools in place, their expectations can be met.

Management 197

Management Management Food Safety Communication 197

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Get them to read through your reviews on Google, yelp!,

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

NOVEMBER 6, 2023

With highly accurate demand forecasts, restaurants can create optimized labor plans, budgets, and schedules, freeing up managers to spend more time training employees — and serving customers. #2: By current trends , EWA is the modern standard for hourly workers and is therefore critical to any seasonal recruitment strategy.

Management 201

Management Management Hiring Customer Experience 201

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. With artificial intelligence surfacing just-in-time learning resources exactly when they need it, team members can quickly learn how to solve a specific problem and return to serving the guest.

Front of House 230

Front of House Loyalty Program Back of House Training 230

Modern Restaurant Management

FEBRUARY 3, 2022

The report also identified five emerging trends that can serve as a roadmap for operators in the year ahead. The Recruitment and Retention Dilemma : The pandemic significantly exacerbated the existing labor shortage and restaurateurs are still grappling with how to navigate a smaller labor pool.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Open for Business

MAY 11, 2023

The restaurant industry is no exception to this, and many businesses are turning to DEI initiatives to build stronger teams, better serve guests, and contribute to a more inclusive and equitable world. These include: Actively recruit a diverse team A diverse team can bring a variety of perspectives and experiences to your restaurant.

Recruiting 78

Recruiting Training Workshop Back of House 78

Modern Restaurant Management

DECEMBER 14, 2021

In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. Ghost kitchens—restaurants that exclusively serve meals via takeout and delivery—became an alternative business model for restaurants that had to shut down dine-in options during the pandemic.

2022 203

2022 Employee Relations Outdoor Fast Casual 203

Modern Restaurant Management

NOVEMBER 2, 2022

To master the process, consider these tips to recruit and retain long-term employees. Having worked a serving shift, I know firsthand that interpersonal skills are non-negotiable in carrying out good customer service, just as being scrappy is key to succeeding in the kitchen. There’s an art to interviewing hourly workers.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

Modern Restaurant Management

JANUARY 10, 2022

COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. It’s no secret that the restaurant industry has changed dramatically in the last two years. Addressing Labor.

Back of House 208

Back of House 2022 BOH Front of House 208

Modern Restaurant Management

OCTOBER 19, 2023

Quick-serve brands are leading the trend, and not just for restaurants, but for franchises overall. This covers requirements such as robust recruitment parameters, franchisee training and continuing support, performance monitoring and a formal franchise dispute management process.

Insurance 100

Insurance Franchise Franchising Document 100

Modern Restaurant Management

MAY 14, 2021

It featured recruitment content and live sessions with Chipotle employees highlighting its benefits, career paths, cooking demos, and more. . "We're looking for people who are authentic, passionate and want to help cultivate a better world through real food and real personal development."

Hiring 169

Hiring Employee Relations Recruiting Education 169

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. The recruitment and effective training of suitable staff is critical. The Recipe for Failure A restaurant’s downfall is like a slow-cooked dish — it doesn't happen overnight.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Sling

MARCH 15, 2024

By doing so, you can get a head start on any training or recruiting you’ll have to do to meet future needs required to grow your business. A workforce forecasting plan will help you manage your bottom line as you delight your diners and the employees who serve them. Will there be additional skills needed? If so, what are they?

Management 78

Management Management Employee Relations Recruiting 78

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. The use of technology is needed to serve diners better, give them peace of mind, and let them enjoy their meals. Staff Management. Kitchen Operations.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. You’re there to serve. You’re not there to win.

Coaching 110

Coaching Franchise Franchising Leadership 110

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Leveraging a CRM report helps managers or owners learn more about the people they serve. Overview: Reporting in the Restaurant Industry.

Point of Sale 196

Point of Sale POS Download Loyalty Program 196

Culinary Digital

MARCH 20, 2024

It offers a variety of advantages that significantly contribute to the success of streamlined onboarding: Simplified Training A limited menu serves as a cornerstone of efficiency in the onboarding process for fresh additions to the team, be they kitchen staff or servers.

Seasonal Menu 52

Seasonal Menu Customer Service Customer Experience Training 52

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. There are many moving parts to hiring and recruiting. There are some general areas to focus on when starting to audit your human resources information systems (HRIS) and payroll systems.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Foodable

MAY 18, 2021

Every taco we serve, you’re not going to see in another kind of taco shop,” says Baxter. Listen to the episode to learn more about taco trucks and best practices for recruiting! Our focus has really been about the best ingredients and fun, memorable names. And people like different, innovative, and easier.”

Food Truck 98

Food Truck Merchandise Recruiting Innovation 98

Modern Restaurant Management

DECEMBER 21, 2023

These craft consumers want the full on-premise experience and are willing to pay for it, which includes variety across all variables (styles, ABV, flavor profiles, serving sizes), knowledgeable servers, food pairings and the right glassware/temperature for the beverage, among other things.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Can I get you your regular sundae served up your way?” Here are some trends NCR is watching as move into 2022. Tackle the Labor Shortage with Hiring Incentives.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Sling

MARCH 25, 2021

Whether it’s posted on the wall for all to see or saved on a hard drive somewhere, your mission statement serves as a roadmap or action plan that guides your business toward success. 2) Recruit For Best Fit. Once you’ve identified what your business needs, you can recruit accordingly. 3) Hire With Diversity In Mind.

Recruiting 148

Recruiting Communication Hiring Small Business 148

The Restaurant Group

OCTOBER 21, 2022

Many restaurants closed their doors and stopped serving food while others had to change their business models to stay open and make money. The health crisis resulted in labor shortages and unstable revenues that made it difficult to hire and retain food service workers. Post-pandemic Money: What’s It Worth?

2022 88

2022 Back of House Food Supply Government 88

A Wine Story

OCTOBER 6, 2022

So excited and honored to have been recruited as an official Sherry Ambassador! As a Certified Sommelier through the Court of Master Sommeliers, I know full well that each wine style has a specific temperature range it should be served to the consumer. Yet I adored Fino Sherry served at the suggested cooler temperatures.

2022 124

2022 Education Vineyard Recruiting 124

Modern Restaurant Management

JULY 30, 2021

To ensure that restaurateurs are envisioning their target consumer accurately, they can recruit their own restaurant patrons to participate in their qualitative research by offering a generous incentive.

Mobile Ordering 203

Mobile Ordering Customer Experience Customer Service Food Order 203

7 Shifts

JANUARY 31, 2024

For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. You'll need to serve as your team's leader and mentor, often giving up your space in the spotlight so other employees can have theirs.

Management 397

Management Management Kitchen Safety Front of House 397