7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Write your training guide as you’d coach them in person.)

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

JUNE 16, 2022

A franchise advisory council is a group of operators selected by their shared franchisor formed in the interest of open communication and shared business growth. Communicate Expectations or an Agenda. 10:30 am: Improving recruitment and retention. The biggest success factor for FACs is communication. 1:00 pm: Dismissal.

Franchise 370

Franchise Franchising Communication Front of House 370

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #27: Prioritize clear and consistent communication to prevent misunderstandings and promote alignment.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Apicbase

JUNE 20, 2022

Once someone is interested in your concept, you need to understand what type of info they are looking for and how to communicate with them. You need to know that every good working relationship starts with transparent communication, a consistent and regular feedback flow, and mutual respect. The wildcard: your customer database.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. Since recruiting your staff can be such an extensive undertaking, here are a few factors for you to consider when designing an effective recruiting and onboarding process to rehire and appropriately schedule your restaurant’s workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. For example, extra help might be needed to prepare, deliver, and serve catering.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

SEPTEMBER 7, 2021

It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. ” These evergreen job openings can be listed on major job sites, niche career platforms, or even with recruiters (mostly used for salaried positions).

Hiring 201

Hiring Front of House Recruiting Back of House 201

7 Shifts

NOVEMBER 3, 2022

When my friend was 22, she served at a steakhouse that mandated short dresses and heels. I have been serving plant based charcuterie since 2008.Broccoli Salt & Straw uses an internal communication platform called The Dot. The QSR franchise started in Seattle and serves up Asian-inspired bowls and appetizers.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Improve Employee Communication.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Include relevant experience only.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. By providing training focused on life skills that extend beyond the restaurant environment, such as communication, goal setting, and leadership, this demonstrates holistic investment in the workforce.

Front of House 229

Front of House Loyalty Program Back of House Training 229

7 Shifts

JUNE 8, 2020

As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” Rachel: “Hustle, flexibility, communication and teamwork skills.” Everyone was always in a great mood.

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Sling

MARCH 25, 2021

Whether it’s posted on the wall for all to see or saved on a hard drive somewhere, your mission statement serves as a roadmap or action plan that guides your business toward success. 2) Recruit For Best Fit. Once you’ve identified what your business needs, you can recruit accordingly. 13) Communicate. Absolutely not.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Technology also helps bridge communication between restaurant management and staff. Food safety and restaurant cleanliness. Staff Management.

Technology 189

Technology Operations Food Safety Kitchen Safety 189

Open for Business

MARCH 1, 2023

In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. Hosts can simultaneously serve as receptionists. They’ll need to handle touchy situations including asking guests for proof of age and declining to serve additional rounds to those who have already had too much to drink.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Modern Restaurant Management

APRIL 29, 2021

He used his restaurant's Facebook business page to recruit fans who already understand and appreciate his brand, posted information on his website and at the register. Other tactics he used: reaching out to community centers, reaching back to former employees for temp help and recruiting marketing or culinary students. .

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

Open for Business

MAY 11, 2023

The restaurant industry is no exception to this, and many businesses are turning to DEI initiatives to build stronger teams, better serve guests, and contribute to a more inclusive and equitable world. These include: Actively recruit a diverse team A diverse team can bring a variety of perspectives and experiences to your restaurant.

Recruiting 78

Recruiting Training Workshop Back of House 78

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. You’re there to serve. You’re not there to win.

Coaching 106

Coaching Franchise Franchising Leadership 106

Restaurant365

SEPTEMBER 16, 2021

A culture of promoting from within can serve as a source of motivation for restaurant staff and help you fill open roles with qualified, vetted candidates. To boost your hiring, communicate directly about your wages and benefits from the beginning, and promptly extend a job offer when you are interested in a hire.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Goliath Consulting

FEBRUARY 26, 2021

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. So what do we mean by culture? And what does it mean to have a great one? A great work culture “starts at the top.”

Customer Experience 109

Customer Experience Customer Service Café Magazine 109

Hot Schedules

MAY 10, 2021

Train and prepare staff to serve guests in a high-speed, high-volume environment. Employee Communication. Mobile notifications are the preferred method of communication for the modern workforce. Mobile communication grants you and your team the flexibility to interact anywhere, anytime. Recruiting for the Long Haul.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Sling

OCTOBER 9, 2020

2) Recruitment, Hiring, And Onboarding. When examining your own business to identify what human resources does, a key responsibility is recruitment, hiring, and onboarding. Effective onboarding is largely dependent on communication and starts before the new employee even arrives at your place of business. 6) Training.

Management 78

Management Management Employee Relations Recruiting 78

Sling

FEBRUARY 19, 2021

1) Recruiting. With an effective and efficient workforce management program in place, your human resources department will be better equipped to recruit the high-potential employees your business needs to succeed. Once you’ve recruited and hired the right employee for the job, how do you go about integrating them into the team?

Management 88

Management Management Employee Relations Recruiting 88

Cheetah

JUNE 25, 2021

Programs like Cheetah Just in Time (JIT) offer a ready-to-serve inventory of high-quality fresh-cut items, saving businesses hundreds of hours in prep time and labor costs. This helps restaurant operators save time scheduling, effectively manage their labor costs and streamline workforce communication.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Modern Restaurant Management

DECEMBER 21, 2023

These craft consumers want the full on-premise experience and are willing to pay for it, which includes variety across all variables (styles, ABV, flavor profiles, serving sizes), knowledgeable servers, food pairings and the right glassware/temperature for the beverage, among other things.

2023 120

2023 2024 Insurance Employee Relations 120

Ken Burgin

JULY 5, 2022

Flow Coffee – tracking every cup you serve to ensure maximum quality, with an analytics dashboard to watch for improvement. JobAdder is recruitment software, to track applicants, manage resumes and handle communication. SafeFoodPro combines temperature monitoring with checklists and workflow, run from your phone or laptop.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

7 Shifts

JANUARY 31, 2024

For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. You'll need to serve as your team's leader and mentor, often giving up your space in the spotlight so other employees can have theirs.

Management 397

Management Management Kitchen Safety Front of House 397

Open for Business

NOVEMBER 21, 2022

Communicate with guests. OpenTable helps create customized floor plans and helps to sort flexible table inventory to serve more guests during any given shift. A digital scheduler can help you communicate clearly with employees about their shifts. Communicate with guests. Quick links. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. Do they understand the expectations for the role? Bartender Licensing.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Modern Restaurant Management

JULY 6, 2021

When I Work serves tens of thousands of restaurants; here are some of our best tips on how putting employees’ needs first in your scheduling strategy can help retain and attract employees during this crucial hiring time and beyond. While it might be tough to recruit and retain quality employees right now, it is not impossible.

Restaurant Law 178

Restaurant Law Small Business Mobile Ordering Recruiting 178

Modern Restaurant Management

DECEMBER 31, 2020

Now in its 13th edition, the report is compiled from extensive year-long research and intended to serve as a guide to help operators prepare for the coming year. has introduced coffee bags for steeping single brew servings. ? Foodmix Marketing Communications. Foodmix Marketing Communications’ 2021 Predicted Food Trends.

2021 199

2021 Hotels Airlines Guest Recovery 199

Sling

OCTOBER 9, 2020

Primary responsibilities of the human resources (HR) department include: Recruiting Hiring Onboarding Training Compliance Retaining. As a whole, staffing typically involves the recruitment, hiring , and onboarding of new employees. The function of human resource management has changed drastically over the years.

Management 78

Management Management Loyalty Program Recruiting 78

Sling

AUGUST 31, 2020

2) Recruitment And Hiring. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. Successful onboarding depends a great deal on effective communication and actually starts before the new team member’s first day. Customizable communication (e.g.,

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

Sling

APRIL 23, 2024

a month or longer) to recruit , interview , hire , and onboard the right people to fill openings within your business. With those definitions in mind, let’s examine a few more of the differences between staffing and scheduling so you fully understand where they fit within your business model. It can take a while (i.e.,

Management 78

Management Management Hiring Customer Experience 78

The Restaurant Times

AUGUST 27, 2022

Barbacks assist the bartenders with opening and closing responsibilities, preparing and serving beverages, stocking, performing minor repairs, punching orders into the bar POS system , and conversing with customers who have inquiries. Barbacks are well-organized service specialists who help bartenders maintain their serving areas and tidy.

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

Restaurant365

SEPTEMBER 21, 2021

For instance, restaurants can track the productivity of labor as a percentage of sales through data metrics such as customers served per labor hour, or sales per labor hour (SPLH). Recruiting and retaining high-quality employees is a recurring issue for many restaurants. The value of employee retention.

Point of Sale 60

Point of Sale Recruiting Hiring Fast Casual 60

Tableo

JUNE 21, 2023

Your restaurant’s personnel serve as the public face of your business and are in charge of providing clients with first-rate service and special dining occasions. Casting a wide net to attract top talent You need to recruit excellent talent right away if you want to create an exceptional team.

Recruiting 40

Recruiting Seminar Hiring Workshop 40