Modern Restaurant Management

DECEMBER 27, 2023

Nearly 75 percent of the industry executives surveyed in the HUB International 2024 Outlook Executive Survey said it has affected their business’ vitality, leading over half to sharpen their employee recruiting practices. Conflict resolution training is also a must. Some larger groups have even added a therapist to the staff.

2024 114

2024 Insurance Recruiting Restaurant Law 114

Modern Restaurant Management

DECEMBER 18, 2019

To thrive in this labor climate, it is essential that food service employers explore innovative ways to stand out among competitors to recruit and retain sharp, dedicated talent. While perpetual job openings may be encouraging for restaurant industry jobseekers, it can be a point of concerning instability for restaurant owners.

Recruiting 157

Recruiting Cash Management Beverage 2018 157

Modern Restaurant Management

JULY 19, 2021

By outsourcing functions like the recruitment process, regular kitchen cleaning, and exterior and janitorial services, managers and staff alike can focus on their core expertise. First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations.

Guest Recovery 199

Guest Recovery Recruiting Front of House Customer Service 199

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. Empowering Employees with the Right Tools and Training. Restaurant people are “people-people.”

Front of House 229

Front of House Loyalty Program Back of House Training 229

Modern Restaurant Management

MARCH 28, 2022

What trends can be adopted to better serve guest preferences? Additionally, they are rejiggering the flow and layout of the BOH to serve more drive thru orders, as well as reducing some dining area to add dedicated space where customers or delivery drivers can pick up orders.

2022 208

2022 FOH BOH Recruiting 208

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #16: Hire for a positive attitude and impart the necessary skills through training.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Apicbase

JUNE 20, 2022

They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities. A franchise support team typically includes an experienced franchise consultant, lawyer, account, and training specialist. Training and education.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

SEPTEMBER 7, 2021

It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. ” These evergreen job openings can be listed on major job sites, niche career platforms, or even with recruiters (mostly used for salaried positions).

Hiring 204

Hiring Front of House Recruiting Back of House 204

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. This goes far beyond training during the first week.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. 200 online orders a month with one to two people.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

Modern Restaurant Management

NOVEMBER 6, 2023

While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed. With highly accurate demand forecasts, restaurants can create optimized labor plans, budgets, and schedules, freeing up managers to spend more time training employees — and serving customers. #2:

Management 197

Management Management Hiring Customer Experience 197

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. Train them to look beyond the rude behavior and “find the need.”

Coaching 106

Coaching Franchise Franchising Leadership 106

Open for Business

MAY 11, 2023

The restaurant industry is no exception to this, and many businesses are turning to DEI initiatives to build stronger teams, better serve guests, and contribute to a more inclusive and equitable world. One of the best ways to enhance diversity, equity, and inclusion in any business is to hire a consultant who specializes in DEI training.

Recruiting 78

Recruiting Training Workshop Back of House 78

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. With the right technology tools in place, their expectations can be met.

Management 193

Management Management Food Safety Communication 193

7 Shifts

NOVEMBER 3, 2022

When my friend was 22, she served at a steakhouse that mandated short dresses and heels. I have been serving plant based charcuterie since 2008.Broccoli Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Every recruit gets a copy of the Hopdoddy “Journey”.

Leadership 195

Leadership FOH BOH Website Management 195

Culinary Digital

MARCH 20, 2024

It offers a variety of advantages that significantly contribute to the success of streamlined onboarding: Simplified Training A limited menu serves as a cornerstone of efficiency in the onboarding process for fresh additions to the team, be they kitchen staff or servers.

Seasonal Menu 52

Seasonal Menu Customer Service Customer Experience Training 52

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Human Resources Management. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

Go Hire- Restaurants

MAY 14, 2024

Jess shared insights from her extensive experience and discussed the growing importance of TikTok recruiting videos. link] The Power of Recruitment Videos Jess emphasizes the importance of creating a recruitment video for building relationships and targeting job seekers. Why is TikTok becoming a worthwhile tool for recruitment?

Recruiting 64

Recruiting Hiring Certification 2007 64

Modern Restaurant Management

OCTOBER 19, 2023

Quick-serve brands are leading the trend, and not just for restaurants, but for franchises overall. The pressures extend beyond balancing higher costs in an inflationary environment or the never-ending challenge of finding, training and keeping good staff. It’s hard to escape the continuing boom in restaurant franchises.

Insurance 98

Insurance Franchise Franchising Document 98

Perfect Daily Grind

AUGUST 2, 2022

According to the National Restaurant Association’s (NRA) State of the Restaurant Industry mid-year 2021 report , some 75% of US business operators say that recruitment and retention of employees is the biggest challenge for their business. By focusing on training], we have become able to grow the business once again,” he adds.

Café 188

Café Hospitality Training Customer Service 188

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Leveraging a CRM report helps managers or owners learn more about the people they serve. However, new technologies have made restaurant reporting much easier.

Point of Sale 192

Point of Sale POS Download Loyalty Program 192

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Recruiting where your potential employees are searching.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. The use of technology is needed to serve diners better, give them peace of mind, and let them enjoy their meals. Staff Management. Kitchen Operations.

Technology 193

Technology Operations Food Safety Kitchen Safety 193

Modern Restaurant Management

JANUARY 10, 2022

COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. It’s no secret that the restaurant industry has changed dramatically in the last two years. Addressing Labor.

Back of House 204

Back of House 2022 BOH Front of House 204

7 Shifts

OCTOBER 22, 2021

For example, extra help might be needed to prepare, deliver, and serve catering. In fact, the sooner you begin the search for new candidates, the more likely you'll find and hire qualified workers — and the more time you'll have to train them, so they're fully ramped come December. Gathering Employee Availability & Feedback.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

DECEMBER 14, 2021

In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. Differentiated benefits packages that include greater flexibility, career paths and training benefits, and enhanced company culture will also be important. Growth of New Business Models.

2022 199

2022 Employee Relations Outdoor Fast Casual 199

Modern Restaurant Management

DECEMBER 21, 2023

These craft consumers want the full on-premise experience and are willing to pay for it, which includes variety across all variables (styles, ABV, flavor profiles, serving sizes), knowledgeable servers, food pairings and the right glassware/temperature for the beverage, among other things.

2023 120

2023 2024 Insurance Employee Relations 120

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. This goes far beyond training during the first week.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. These increasingly popular restaurant employee classes and programs supplement traditional training and equip employees with extensive taste profiling for different types of food and cuisine in addition to beer, wine, and spirit tasting. Cross-contamination. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. There are many moving parts to hiring and recruiting. There are some general areas to focus on when starting to audit your human resources information systems (HRIS) and payroll systems.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Sling

MARCH 15, 2024

By doing so, you can get a head start on any training or recruiting you’ll have to do to meet future needs required to grow your business. A workforce forecasting plan will help you manage your bottom line as you delight your diners and the employees who serve them. Will there be additional skills needed? If so, what are they?

Management 78

Management Management Employee Relations Recruiting 78

Sling

MARCH 25, 2021

Whether it’s posted on the wall for all to see or saved on a hard drive somewhere, your mission statement serves as a roadmap or action plan that guides your business toward success. 2) Recruit For Best Fit. Once you’ve identified what your business needs, you can recruit accordingly. 17) Train For Group Cohesion.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Cheetah

JUNE 25, 2021

Programs like Cheetah Just in Time (JIT) offer a ready-to-serve inventory of high-quality fresh-cut items, saving businesses hundreds of hours in prep time and labor costs. Benefits, second only to salary, substantially contribute to employee retention and recruitment. Another way to go is to invest in employee training.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Sling

APRIL 27, 2023

2) Keep tight control over food inventory One of the largest expenses that most restaurants have to contend with is food inventory — the ingredients they need to produce the food they serve every day. While that is part of the training process, there’s more to it than just saying, “Here’s how we do it.”

Operations 78

Operations Management Management Inventory 78

Ken Burgin

JULY 5, 2022

Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. Flow Coffee – tracking every cup you serve to ensure maximum quality, with an analytics dashboard to watch for improvement. Here’s the list so far, and it’s updated every month.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Sling

OCTOBER 9, 2020

2) Recruitment, Hiring, And Onboarding. When examining your own business to identify what human resources does, a key responsibility is recruitment, hiring, and onboarding. 6) Training. Training is more than just preparing new-hires to perform their jobs well. Keep in mind that training is not a one-and-done thing.

Management 78

Management Management Employee Relations Recruiting 78

Tableo

JUNE 21, 2023

Your restaurant’s personnel serve as the public face of your business and are in charge of providing clients with first-rate service and special dining occasions. Casting a wide net to attract top talent You need to recruit excellent talent right away if you want to create an exceptional team.

Recruiting 40

Recruiting Seminar Hiring Workshop 40