Modern Restaurant Management

DECEMBER 14, 2021

In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. As seen first with many fast casual chains, we expect more differentiated benefits packages to continue to emerge as a way for restaurants to fill much needed open positions.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. As operators look to bolster these two key areas, they’re also closely watching employee training and guest preferences.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Rely on Technology to Increase Operational Efficiency.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. Both restaurant owners and workers want to contribute to the restaurant's operations faster.

Training 195

Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. And with inflation and wage growth driving a majority of the country’s economic discussions, this reality will add to the pressures on restaurant owners and managers to find ways to recruit and retain workers.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

Modern Restaurant Management

SEPTEMBER 12, 2024

While there’s no single recipe for recruitment and retention success, many restaurateurs are leveraging a proven approach: loyalty programs. The National Restaurant Association reported that roughly 61 percent of limited-service operators and 52% of full-service operators plan to invest more in loyalty programs this year.

Loyalty Program 447

Loyalty Program Merchandise Customer Service Customer Experience 447

Modern Restaurant Management

SEPTEMBER 27, 2024

Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. Managing operational costs and profitability (56 percent) 2. percent in 2018.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

FEBRUARY 18, 2020

Although the land, labor, and creativity of farm-to-table sourcing is so exciting and delicious, considerable operational disruption, scheduling, and menu management is still required to make it all a profitable business model. If you think Uber Eats and Grubhub have already had a big impact on the way restaurants operate, just wait.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 19, 2019

Hiring trends are consistent with other restaurants located in those specific areas, whether fast-casual, full-service, family-style or quick-service. High-volume restaurants that are short-staffed and running slim on operations often forget that first impressions matter. The root of the problem is simple: poor planning.

Fast Casual 310

Fast Casual Hiring Front of House Casual 310

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment. ” Showing Support.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 27, 2023

Stubbornly high interest rates also keep operators squeezed by the cost of money, both long-term debt and revolving credit lines. Quick service, fast casual and bars and taverns have exceeded where they were in February 2020. But the leading drag on the industry are its labor woes. Increase workforce engagement through benefits.

2024 294

2024 Insurance Recruiting Restaurant Law 294

Modern Restaurant Management

FEBRUARY 6, 2020

” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton. Development incentives will be offered to highly qualified candidates capable of multi-unit restaurant development and operation. ce Launches Franchising Campaign.

Franchise 383

Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

FEBRUARY 27, 2020

The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining. Opportunity lies in off-premises.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

NOVEMBER 2, 2021

“Everstone, with extensive knowledge and proven restaurant operational expertise in the region, is the ideal partner as we begin this new chapter for Subway in India and South Asia.” ” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. BurgerFi International Inc. million. .”

Franchise 450

Franchise Franchising Leadership Beverage 450

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment.

Franchise 340

Franchise Franchising 2020 Leadership 340

7 Shifts

JUNE 1, 2022

Spanning three days in one of the world's most renowned food destinations, this conference has something for everyone, with courses for independent owners and multi-unit operators. Topics: Restaurant Operations, Technology, and Foodservice. Topics: Franchise Staffing, Branding, Operations, and Innovation. When: March.

2022 195

2022 Fast Casual Website Management Workshop 195

ChowNow

SEPTEMBER 6, 2024

Your staff not only affects the day-to-day operations but also plays a major role in the customer experience and long-term success of your restaurant. Enhances Operational Efficiency A well-organized team ensures that all roles and responsibilities are clearly defined, reducing the risk of task overlap or gaps.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Modern Restaurant Management

FEBRUARY 5, 2024

” A few 2024 economic facts substantiate the cost-and-effort effectiveness of brand loyalty strategies: It costs 16 times more to recruit a new customer than keep an existing one. The fast food industry saw the largest reduction in spending year over year (five percentage points). percent in 2023.

2024 492

2024 Loyalty Program Food Order 2030 492

7 Shifts

NOVEMBER 19, 2019

Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales. To determine labor cost as a percentage of operating costs, simply replace gross sales with total costs in the equation. Fast casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Pizza: 31.3%.

Management 253

Management Management Employee Relations Restaurant Law 253

Goliath Consulting

JANUARY 6, 2019

Management companies provide restaurants with a franchise like operating system without having a franchise agreement. The right firm helps restaurants improve their financials, staff the restaurant with skilled workers, cultivate better vendor relationships, and maintain consistency in day to day operations.

Management 150

Management Management Front of House Back of House 150

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. ” The new organization will continue to have operations in both Addison, IL (Parts Town’s headquarters) and Ft. Canada, the U.K., and Germany.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). We’ve perfected the savory flavor of a traditional meat patty, and we believe our operators, and their diners, will enjoy each and every bite.”

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

NOVEMBER 7, 2019

Chicken Salad Chick has 137 locations throughout 16 states predominantly in the Southeast and is a leading fast-casual restaurant company. The fast-casual restaurants also feature homemade pimento cheese and egg salad, as well as fresh sides, soups and desserts. Terms of the deal are confidential. This Is It! This is it!

Franchise 193

Franchise Franchising Fast Casual Point of Sale 193

7 Shifts

JULY 6, 2023

The fast casual restaurant space, I don't like saying it, but some brands and entrepreneurs just see individuals as a disposable resource when really, they are the oxygen that's being pumped into the business and the brand. For example, I think 75% of companies have operational excellence as one of their core values, which is fine.

Employee Relations 195

Employee Relations Customer Experience Fast Casual Hiring 195

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Reducing turnover has become mission-critical for most operators.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). Scheduling features. Tracking employee performance. Payroll management .

Management 120

Management Management Mobile Ordering Point of Sale 120

Transact

DECEMBER 9, 2019

Convenience Store Operator to Deploy BOHA! Terminal to support the customer’s fast-casual café concept. The local convenience store operator will also purchase TransAct Labels which are specifically designed to work with the thermal printers featured in the BOHA! Terminal and App Across 21 Locations. HAMDEN, Conn.–(BUSINESS

Operations 60

Operations Back of House Front of House Food Safety 60

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. by 2032, reaching $4,046.1

2024 52

2024 Operations 2023 Loyalty Program 52

Open for Business

MARCH 1, 2023

Restaurant work is indeed stressful and it’s not for everyone, but one of its major advantages is that it’s inherently social, fast-paced, and fun. In fact, team members who have fun on the job are likely to recruit friends for open positions where they work. This person will promote openings as well as recruit and screen people.

Cash Management 78

Cash Management Front of House Fast Casual Fine Dining 78

Marketing4Restaurants

DECEMBER 22, 2019

Donald Burns listed them as: Recruit better. Mike will tell us all about the sheer number of staff needed to operate 24/7; and what it takes to serve breakfast, lunch, and dinner in 19 locations during the biggest labor shortage this industry has known. Episode 33 – Your Hiring Sucks! Interview better. Onboard better. Train better.

2020 98

2020 Tip Distribution Email Marketing Fast Casual 98

Gecko Hospitality

NOVEMBER 21, 2018

Still, it’s in every brand’s best interest to stay abreast of current restaurant industry technology trends and to look for opportunities to take advantage of them for better operations and customer experiences. Making sure the service smoothly integrates with existing operations poses many logistical challenges as well.

2018 48

2018 Technology Mobile Ordering Customer Service 48

Mad Mobile

JUNE 26, 2024

In fact, according to the Harvard Business Review , recruiting new guests can cost up to 25 times more than repeat visitors. Customer retention Since the restaurant industry includes tons of variation–fine dining, fast-casual, quick-service, and so on–it’s hard to pin down average customer retention rates.

Loyalty Program 40

Loyalty Program Operations Customer Experience Point of Sale 40

Aaron Allen & Associates

AUGUST 15, 2023

We are seeing that the HORECA Middle East industry (Hotels, Restaurants, and Catering) continues to grow but in different ways, and operators are having a hard time identifying where the opportunities are. Restaurant Due Diligence Mitigate Risk. Maximize Value.

Hotels 52

Hotels Catering Tourism 2023 52

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. That’s where an extensive operations manual comes in, including your processes, recipes, portion sizes, suppliers, safety and hygiene guidelines, equipment, pricing, appropriate furnishings, etc.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

AUGUST 11, 2021

In 2021 thus far, 13 new operators have signed on for 154 units, bringing the total to 35 operators and 420 units open or in development. “I think we have positioned ourselves nicely to continue building on this momentum for the rest of the year as we bring on more qualified operators and open more locations.

Franchise 450

Franchise Franchising Sports Fast Casual 450

Modern Restaurant Management

AUGUST 25, 2021

While getting to know the group, I’ve been impressed with the organizational infrastructure, attention to detail, commitment to people, operations capabilities and development of top-notch restaurants. Our evolution has helped us become an even more appealing investment to large multi-unit operators.

Franchise 419

Franchise Franchising Customer Experience Point of Sale 419