Modern Restaurant Management

JANUARY 11, 2021

The owner of Delicious Raw, a healthy fast casual concept launched in 2013, is looking to grow the brand and create a one-stop-shop for healthy consumables for a broad audience. These items are very complex, it takes a lot of work to get to the right taste and the texture, and I think we’ve achieved it.

Fast Casual 367

Fast Casual Casual 2013 Franchising 367

ChowNow

MAY 9, 2025

When youre updating your online menu or online ordering system, its tempting to just copy over the dish names from your restaurant menu and call it a day. Well-written menu descriptions dont just tell guests whats in a dish; they entice customers, set the tone for your brand, and can increase sales.

Menu 195

Menu Dietary Restrictions Online Ordering Mobile Ordering 195

Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025. That’s where the NEXT Flavor Report comes in.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

MAY 8, 2023

According to a study conducted by Technavio , the fast casual restaurant industry will witness a compound annual growth rate of over 12 percent from now until 2026. I believe that fast casual continues to be a great place for savvy multi-unit restaurant franchisees to diversify. Here are three reasons why.

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Fast Casual Casual Operations Consumer Goods 413

Modern Restaurant Management

JULY 18, 2022

If you’re involved in any aspect of the Fast Casual category, you don’t need me to tell you that labor and distribution issues are real. Today’s workforce seeks out a corporate culture that creates a unique environment and sense of community. Labor – Retaining Quality Staff. Aloha Poke Co.

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Fast Casual Supplies Casual Franchising 493

ChowNow

MARCH 27, 2025

Menu pricing isnt just about covering costsits about finding that sweet spot where profitability, customer perception, and operational reality meet. Understanding the Key Factors in Menu Pricing Before you develop your menu pricing strategies, its important to ground your decisions in the numbers.

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Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

NOVEMBER 4, 2021

While many brands will continue to work with third-party delivery services – out of necessity but also awareness – more and more are investing in their O&O apps. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

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Mobile Ordering Marketing Menu Fast Casual 508

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. That includes the ingredients and packaging for your menu items, but not things like rent and payroll. This gives you a sense of how effective your menu pricing is. Thats what you actually take home.

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Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

MAY 30, 2025

Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 billion by 2033, according to The "United States Fast Food and Quick Services Restaurants Market Size and Share Analysis – Growth Trends and Forecast Report 2025-2033" from ResearchAndMarkets.com.

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

SEPTEMBER 30, 2024

The modern restaurant industry has always moved fast, but the pace continues to accelerate. At the same time, QSRs and fast casual establishments are turning to technology to improve operations and customer interactions as they continue to increase output. Take fast casual and drive-thru for example.

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2025 Fast Casual Food Customer Experience 450

Modern Restaurant Management

DECEMBER 3, 2021

The last time I was in Madrid, a friend and I perused English menus at a popular tapas joint. I requested the Spanish menu, too. ” As it turned out, it was tortilla española. ” As it turned out, it was tortilla española. The English menu lacked context that we gleaned only by looking at the Spanish.

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Menu Fast Casual Food Order Bar 547

SpotOn

DECEMBER 11, 2024

Fast casual restaurants are popping up faster than you can say "build your own grain bowl." " They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Looking for tips on starting your fast casual restaurant?

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Fast Casual Casual Loyalty Program Online Ordering 52

Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Restaurants are switching out dinnerware for full paper and plastic to eliminate the need for a dishwasher (it’s one position but it’s one of the toughest to fill).

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Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

FEBRUARY 15, 2022

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. For fast-casual or QSR brands, digital tableside ordering is equally beneficial. It relieves cashiers and reduces long lines.

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Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. The idea of diversifying portfolios toward concepts that were leaner but offered the same – or better – ROI began to take shape. Diversify vs. Simplify. More recent price increases have nearly doubled this number.

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Franchising Franchise 2022 Fast Casual 492

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) than they do in casual restaurants (16.5 percent at fast casual restaurants. percent, from 16.93

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Fast Casual Fine Dining Employee Relations Customer Service 493

Modern Restaurant Management

APRIL 9, 2024

A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024. Moving to Multichannel Dining Experiences Dining out is… back? So, what’s the solution? Food availability is often in flux.

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2024 Mobile Ordering Front of House Back of House 508

7 Shifts

OCTOBER 28, 2024

One thing to remember when doing A/B testing is to roll out changes one element at a time. Ads take up a chunk of your restaurant budget , which could be invested in other areas like improving the customer experience or expanding your menu. This organic traffic helps lower your CAC over time as it requires no ongoing ad budget.

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Loyalty Program Fast Casual Social Media Email Marketing 195

ChowNow

MARCH 21, 2025

Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one.

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Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

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2024 Food Truck Fast Casual Consumer Goods 474

7 Shifts

OCTOBER 21, 2021

Get it wrong—with a menu that doesn't fit the ambiance or pricey dishes not suited for the clientele—and would-be regulars will at best feel confused and at worst never return. Restaurant concepts define the overall theme or idea behind a restaurant, including cuisine, service style, music, and menu design. Menu design.

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Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. The work doesn’t stop with launch though.

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Social Media Customer Experience Email Marketing Loyalty Program 251

ChowNow

FEBRUARY 12, 2025

The industry is evolving fast, and simply relying on word-of-mouth or foot traffic isnt going to cut it. New concepts, ghost kitchens, and delivery-only brands are popping up constantly, making it harder for any single restaurant to stand out. Youre invisible in an overcrowded market The restaurant industry is more crowded than ever.

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2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

SEPTEMBER 12, 2023

The fast casual restaurant segment has seen tremendous success and growth in recent years. CREST®, while overall restaurant traffic was down four percent in 2022 compared to 2019, fast casual traffic was up nine percent. Why should fast casuals work on improving with young families?

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Fast Casual Entertainment Casual Employee Relations 493

Modern Restaurant Management

MARCH 18, 2021

While there are clear benefits to an all-digital menu system, to get the most out them, you must first take a step back to re-examine what your menu means to you. Your menu: Part love letter, part manifesto, instructions for use and a bill of goods, all rolled into one. Should your menu move to the cloud?

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

OCTOBER 11, 2021

When you take these factors into consideration, you can find the customers most likely to be interested in your restaurant. You could adjust your menu to fit their budgets and include younger adults in your advertising. These are all things to take into consideration when determining your audience for a local marketing strategy.

Marketing 492

Marketing Food Truck Fine Dining Fast Casual 492

ChowNow

JANUARY 23, 2025

We searched high and low for every restaurant event idea out there, then boiled them down to what we believe are the most exciting and effective restaurant events to keep regulars ecstatic and new customers talking. You can start by ruling out events that wont fit your venue. First, ask what type of event would best fit your venue.

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Events Seasonal Menu Social Media Customer Experience 195

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Its significantly more cost-effective to keep your regulars walking through the door than it is to get a new customer every time you take an order.

2025 195

2025 Loyalty Program Operations Email Marketing 195

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. Let’s say you run a fast-casual restaurant.

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Training Kitchen Safety Customer Service Food Safety 195

Modern Restaurant Management

FEBRUARY 21, 2022

Starting out as a whole grain diet for radicals, vegan food culture has evolved into Michelin star worthy mega trend for future chefs and culinary experts. Nowadays, vegan food is becoming normal in restaurants and fast food joints. Plant-based eating was previously limited to some selected restaurants and casual cafes.

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Fine Dining Fast Casual Food Supply 2022 554

Modern Restaurant Management

MAY 7, 2021

We’ve been crayon pros for over 30 years, ever since we started partnering with the fast-growing casual dining restaurant chains of the 90s. Read on to learn more about crayons—the unsung heroes of casual dining. Two out of three parents surveyed said they take crayons with them when they leave the restaurant.

Fast Casual 493

Fast Casual Fine Dining Casual Consumer Goods 493

Modern Restaurant Management

MAY 13, 2024

The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu. Thirty-one percent said they get faster overall service, 25 percent cited shorter lines and 23 percent liked exploring the menu at their own pace. The top reasons?

Pricing 493

Pricing Loyalty Program Mobile Ordering Customer Service 493

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” ” Guest Counts Plummet as their Guests Shelter in Place. Same-store traffic fell by 29.2

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

OCTOBER 26, 2021

Indeed, we’ve entered a new era of customer habits –– much of it catalyzed by the pandemic, but some of which was already beginning to take shape even prior. Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out.

Mobile Ordering 546

Mobile Ordering Download Customer Experience Fast Casual 546

Modern Restaurant Management

JANUARY 2, 2024

This could take the form of creative blended financing structures, open innovation platforms, infrastructure partnerships, and commercial collaborations as the industry enters its next phase of maturity. This will be done optionally depending on the customer's preference to opt in or opt-out of data collection.”

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

NOVEMBER 1, 2021

It turns out that many of your former staff are still working, just not in the restaurant industry. Improving their tableside service or picking up extra tables allowed them to increase their tip-based take-home pay. In the best of times, restaurants have operated on thin margins to offer competitive menu pricing.

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Front of House Fast Casual Dine-in POS 520