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MRM EXCLUSIVE: Personalized Promotions Must Line the Loyalty Path

Modern Restaurant Management

While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

2025 417
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Raw and Ready: Growing a Healthy Fast Casual

Modern Restaurant Management

The owner of Delicious Raw, a healthy fast casual concept launched in 2013, is looking to grow the brand and create a one-stop-shop for healthy consumables for a broad audience. The quality and availability are really high – but it is seasonal. Is that a growth path you see?

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. So much data is generated at every point within a restaurant, whether fast casual or fine dining. Data, Data, Data.

2025 419
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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 Perkins American Food Co.

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7-Eleven jumps into the summer value wars

Restaurant Business

The convenience-retailing giant on Wednesday announced a Craveables Value Menu, pitting it in head-to-head competition with fast-food chains also looking to win consumers over with low prices. By Heather Lalley on Jun. Photo: Shutterstock 7-Eleven is ready to do battle in the summer value wars. .

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MRM Research Roundup: Holiday Spending, Franchise Optimism, and Pickle Energy

Modern Restaurant Management

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality.

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Diners Believe Customer Experience Is Declining Due to Labor Shortages

Modern Restaurant Management

To learn more about the survey’s findings on the impact of restaurant staffing issues, Modern Restaurant Management (MRM) magazine asked Olivier Thierry, CRO of HungerRush. 57 percent of consumers aren’t confident that a busy store will actually take their order correctly if they need to personalize or modify regular menu items.