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percent menu-price inflation rate. Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. At the same time, U.S.
So much data is generated at every point within a restaurant, whether fastcasual or fine dining. Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day. It is atop the list for restaurants looking to modernize, differentiate, and elevate experiences.
It’s tempting to chase quick wins with deep discounts or paid promos, but those tactics usually eat into your margins as fast as they spike short-term numbers. Think seasonalmenu items, weekend-only bundles, or one-day-only discounts; the urgency motivates guests to take action soon.
But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. For fast-casual or QSR brands, digital tableside ordering is equally beneficial. Loyalty Technology to Drive Daypart Engagement.
Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one.
The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent in November.
This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. Nothing is fraud proof.
A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. That includes the ingredients and packaging for your menu items, but not things like rent and payroll. This gives you a sense of how effective your menu pricing is. Theres no one-size-fits-all number.
In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Valentine's Menu Trends Restaurant guests heavily favor tasting menus this Valentine’s season, according to Lightspeed. percent dip in overall gratuities.
As mentioned before, this expands the need for loyaltyprograms, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. March Sales Decline. percent in March.
The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).
Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality. Franchise 2.0: million birria orders this year alone.
Flynn now owns and operates a combined total of 2,355 quick-service, fastcasual and casual dining restaurants, generating $3.5 “With this product in hand, Meals on Wheels programs will be able to continue to deliver nutritious meals to homebound seniors while providing much needed financial relief.
Train your staff to use ingredients efficiently and plan your menu to minimize waste. Customers sit down, order from a menu, and are served by waitstaff. These establishments often have a diverse menu and focus on high-quality service and ambiance. Constantino writes. They have limited items that are easy to prepare.
Saudi Arabia had a successful pop-up store at the 2019 Riyadh Season and is opening its first permanent store in Jeddah this summer. To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point.
Eating and Drinking Place Summer Employment Forecast According to the National Restaurant Association’s annual Eating and Drinking Place Summer Employment Forecast, restaurant operators will add 525,000 jobs for the summer season. This is the first time on record that demand has reached this level two summers in a row.
We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. We also anticipate restaurants will be more cautionary when it comes to menu offerings. The other reason for smaller menus is related to staffing issues.
.” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites. Plant-Forward Offerings.
We look forward to bringing ‘California Creativity’ and our diverse menu to local guests in this beautiful new restaurant in the Tuen Mun Town Plaza.” " Mr. Potato Spread's menu consists of several potato base options loaded with a variety of meats and cheeses, and potato salads. million in giving.
We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” ce launched its franchise program to expand the concept across the nation. Search efforts are underway in the Tri-state area for a stand-alone site, with drive-thru.
In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program. ” Ice is Doing Nice. Pieology in China.
Coping with seasonality and fluctuations in business (37 percent) Economic instability impact on F&B businesses This could indicate that a period of inflation in the US, initiated by COVID-19, may well have impacted small businesses in this industry. The fast-casual burger chain increased prices by 2.5
Some businesses have had a harder time adapting their business models, including French restaurants (-62 percent in seasonally adjusted consumer interest relative to other similar types of businesses), tapas & small plates (-57 percent) and hot pot (-53 percent). Christina Norton noted: “Frequent users in the U.S. In the U.K.
” Menu Anywhere. Zuppler launched Menu Anywhere On-Premise Contactless Ordering on the Zuppler “Menu Anywhere” Platform. Srinivasan continued, “Menu Anywhere On Premise is scalable, can be adapted to different vertical markets and can operate in many environments.
The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fastcasual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1
Allen comes to Checkers & Rally’s with a proven track record of success in the restaurant industry and deep expertise across brand strategy, menu and marketing, franchising, restaurant technology, and restaurant operations, among other disciplines. In 2019, Taco John’s unveiled an updated brand and restaurant design.
Gross sales are used to identify trends, seasonal shifts, and the impact of marketing campaigns. If you're a fast-casual place and only offer a couple of alcoholic beverages, then "alcohol" should be enough. Paid training hours for new employees, ServSafe certification, training programs, free meals, etc Bonuses.
HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., “In looking at what exists today in terms of fresh, fastmenu options — particularly at breakfast — there’s still tremendous opportunity for growth,” said Jay Johns, President of IHOP.
"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. An inaugural loyaltyprogram (September). Program, which has impacted more than 65 million students in 35 years. A rebrand (June).
Wahlburgers launched a mobile app featuring user-friendly experiences such as online ordering and access to extended member benefits through its WahlClub, the brand’s loyalty rewards program., Driving Schlotzsky’s South Texas expansion are seasoned multi-unit Dairy Queen franchisees, the Lozano Family of Lotzapan L.L.C.
It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). Perishable items, seasonal changes, food inflation, and availability can affect the menu.
From single-night events, like wine tastings, to collaborations on menu items with brand name placements, the producers will often offer the goods at a reduced price, which helps increase your profits. In fact, Southern Fried Chicken became a staple on the constantly evolving seasonalmenu.
Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre. In the evening, the switch happens moving into cocktails, wine and beer with a great little savoury snack menu tailored to the food menu.
Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre. In the evening, the switch happens moving into cocktails, wine and beer with a great little savoury snack menu tailored to the food menu.
They’ll appreciate subtlety, such as a beautiful flower arrangement in America’s favorite colors, or one well-crafted menu with a special of the day. Conversely, if your restaurant is more casual, diners may be more willing to go completely red, white, and blue for the day. Update Your Menu. Create Holiday Meal Kits.
Popular, profitable restaurants might have different menus, ideal guests, and management philosophies, but they all know what they're trying to be. There's room for fast food chains, fine dining restaurants, and casual dining restaurants, steakhouses, falafel spots, taco trucks. The restaurant industry is a big tent.
They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. Gift card and loyaltyprogram capabilities keeps customers coming back. Some POS may even automatically honor loyalty cards. Order customization.
Typically, it is used for annual figures, but it can also provide results seasonally, monthly, or as often as needed. It can be a casual dinner or a 5-star, white-tablecloth affair. These restaurants typically have a kitchen, wait staff, possibly a hostess, and a wide range of menu items. Fast Food and FastCasual Restaurants.
From budgeting and licensing to crafting the perfect menu, here’s everything you need to know about how to open a restaurant. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Is there a shortage of healthy fast-food options?
You don’t want either of these to slip during busy times or busy seasons. Make sure your customers know this by posting it on your menu or even signs around the restaurant. If you are a fastcasual restaurant, provide recycling bins. This is where your customer service training really shines. Look into composting as well.
It means a clear identity that shows up everywhere, like your menu, your website, your social feed, and even the bathrooms. So ask yourself: Is your place casual and playful? That means your restaurant website and social media need to make a strong first impression, and fast. Sleek and modern? Old-school and no-nonsense?
Here are some eye-opening findings: The National Restaurant Association found that 53% of restaurants report they cut menu items because of higher food costs 53% of successful operators cite food costs as their number one challenge A study by Champions 12.3 The recipe cost, menu cost, and profit margins are all calculated automatically.
It also zooms in on current challenges faced by owners/operators, menu prices and inflation, and tech/AI implementation. While guests may still be feeling the pain of rising menu prices at restaurants, fewer restaurants said that they raised prices this year compared to last year. percent.
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