Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). Healthier Hospitals. It wouldn’t be an unusual tally of meals consumed by a patient admitted to a hospital for heart disease or stroke.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

DECEMBER 16, 2021

Contactless ordering and payment ensure safety, speed and accuracy, allowing waitstaff to focus on adding that personal touch when serving customers – all contributing to a healthier bottom line for businesses. Can I get you your regular sundae served up your way?” pickup, delivery, drive-thru, ghost kitchens).

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Restaurant Business

JUNE 11, 2025

All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. Perkins, the 68-year-old chain best known for its bakery case, recently began serving boba and frozen margaritas, while its younger sibling Huddle House, 61, is rolling out smash burgers.

Fast Casual 179

Fast Casual Front of House Back of House Leadership 179

Modern Restaurant Management

APRIL 29, 2021

“We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly. This is what has been working for me.”

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

JANUARY 2, 2024

” – Dean Drako, CEO of Eagle Eye Networks 2023 served up a year of resilience and innovation for restaurants, as they adapted to shifting landscapes and embraced new dining paradigms. The hospitality industry suffers the most from labor shortages.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. How did you get the idea to contribute your food to hospitals?

Social Media 474

Social Media Front of House Back of House Fast Casual 474

Modern Restaurant Management

JUNE 18, 2025

They noted that the guests who stayed longer didn’t spend any more money, but they did leave bigger tips, and they theorized that up-tempo music may mean tables are turning faster so the restaurant can serve more people in less time. Let’s look at the reasons that full service/fast casual restaurants may have music issues.

Loyalty Program 251

Loyalty Program License Customer Experience Restaurant Law 251

Modern Restaurant Management

MARCH 3, 2025

The Charlotte-based hospitality branding agency has a wealth of experience developing comprehensive hospitality concepts. We were entering the saturated fast-casual burger space and knew we needed to make an impact. In case you were wondering why they chose the name The Plaid Pengun, Haubenhofer tells the story.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

EATER

NOVEMBER 10, 2021

The restaurateur behind Shake Shack and Union Square Hospitality Group is investing in Panera Brands, where he’ll help the brand go public and apply his “enlightened hospitality” philosophy Panera Brands is set to go public, and Danny Meyer is getting a piece of the bread.

Hospitality 244

Hospitality Fast Casual 2006 Food Safety 244

Modern Restaurant Management

APRIL 1, 2020

Since most major QSR and fast casual concepts have already made significant investments in boosting their digital and off-premises offerings, many brands have the infrastructure in place to succeed but are looking for ways to keep up with the increase in demand.

Technology 472

Technology Healthcare Social Media Mobile Ordering 472

Modern Restaurant Management

JUNE 18, 2020

Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees. ” Reviving The Supply Chain.

Supplies 474

Supplies Innovation Food Supply Loyalty Program 474

Modern Restaurant Management

DECEMBER 21, 2022

– Cultivate Hospitality founding partners Sam Bakhshandehpour and Peter Peterson. Brands that offer value and consistently deliver on the fundamentals of hospitality will undoubtedly do well. Fast casual will continue to shine as it has since the pandemic generating the highest asking prices in the marketplace.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

JULY 27, 2021

Being family-friendly is a goal for many restaurants and hospitality brands. Loper said, “We bring brands to life for families and children in the hospitality industry. ” The company’s collaborators include a host of well-known quick-serve restaurants, fast-casual establishments, and hotels.

Fast Casual 474

Fast Casual Hotels Hospitality Casual 474

Modern Restaurant Management

FEBRUARY 7, 2023

The modern restaurant ecosystem demands that businesses of all shapes and styles, from full-service fine dining to quick-serve fast-casual, incorporate third-party delivery systems into their business models, strategic planning, Front and Back of House training and physical design.

Delivery 492

Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Six in 10 fullservice operators say their menu contains fewer offerings now than it did before the pandemic.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

JULY 30, 2021

Launched at the height of the COVID-19 pandemic, Quarters 4 Kid serves underprivileged children to become “healthy in body and strong in spirit” by providing access and education to underprivileged children about proper nutrition, the benefits of organic eating, exercise, and improving overall wellness. WOWed by the Growth.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. Rinella is skilled in bringing restaurant ideas into reality.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 restaurants, serving Americans in all 50 states, and has continued feeding America through delivery, drive-thru, and pickup during the COVID-19 pandemic. Before and After.

Franchise 429

Franchise Franchising Fast Casual Loyalty Program 429

Modern Restaurant Management

MARCH 18, 2021

At Clover in Boston, a knowledgeable host serves up the details of a chickpea fritter from their iPad to a nearby monitor, letting you savor your choices in ultra-HD. To work fast, work in parallel to define what we’ll do and how we’ll do it. With a digital menu, motion and video keep it fresh over the day, week, or year.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

JULY 27, 2022

"Like so many industries, full-service and fast-casual restaurants are feeling the impact that inflation is having on their business and guest count. We all know the hospitality, especially the restaurant industry has taken a turn. " – Mary Nirenberg, Enterprise Account Director, Mood Media.

2022 450

2022 Customer Service Fast Casual Food Safety 450

ChowNow

JANUARY 23, 2025

Theyll love the exclusiveness of the meal and the opportunity to eat food that would typically not be served in your restaurant. Often, instead of full courses, the supporting role of the food will come in the form of smaller dishes, sometimes just as one bite so guests dont get too full too fast.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. “I was blown away by the hospitality and passion she showed.

Franchise 450

Franchise Franchising Fast Casual Online Ordering 450

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Tech has come into play by creating strong operational systems and making the job more approachable so that hospitality is a more enduring career choice.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JANUARY 31, 2025

As businesses seek routes to greater efficiency while still maintaining hospitality, Square’s research shows that 85 percent of restaurant leaders plan to invest in technology, such as new AI and automation tools, to help improve their companies this year. Fast-casual visits overall were down 3.8 percent in November.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. In the short term, it’s QSR that will experience labor improvement, then fast-casual. Hospitality is the new "secret sauce" that many industries are using to differentiate. Restaurants will become increasingly casual.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 7, 2021

Randy’s has already received approval for one store in LAX Terminal 7 pending the full re-opening of the airport hospitality facilities. Despite the lagging global pandemic, the organic fast-casual brand is surging forward with record-breaking sales, franchise development growth, and new guest acquisition and satisfaction.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

MAY 28, 2021

He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. million guests. flip'd by IHOP.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. – Tim McLaughlin, Founder & CEO, GoTab. "We

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

FEBRUARY 6, 2020

“At CPK, we take great pride in sharing our passion for California-style pizza, fresh and creative ingredients and best-in-class hospitality with our guests around the world,” said Jim Hyatt, CEO of CPK. locations, whether joining us on vacation or business travel. .” “Every time we’ve visited the U.S.

Franchise 383

Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. “MOD exists to serve people in order to contribute to a world that works for and includes everyone. With drive-thru equipped buildouts as low as 1,200 sq. Increasing Pathways to Black Franchise Ownership.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This The Mexican quick serve segment is definitely the place to be,” said Dejbakhsh. The company has 12 new U.S.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

7 Shifts

OCTOBER 31, 2022

This section gives a high-level overview of the business you're looking to start: tell investors what your restaurant is all about, who your team is, and how you're going to serve the market. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.)

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

JUNE 12, 2020

We are proud to support our franchisees who offer much-needed job opportunities, in a welcoming environment where people can feel appreciated and rewarded for serving both customers and their communities during this critical time,” said Stephanie Lilak, Dunkin’ Brands’ Senior Vice President and Chief Human Resources Officer.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. The goal of the Resetting America course is to help small businesses in the hospitality industry not only stay open but thrive during and after the pandemic. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

7 Shifts

SEPTEMBER 10, 2021

Sublime Brew serves quality coffee, made from the finest quality beans sourced locally, and works with suppliers that support sustainability. Fast casual chain Sweetgreen's missions statement has helped it exapnd to 75 locations since it's founding in 2007. Union Square Hospitality Group. “At Fast Food & Fast Casual.

Customer Service 370

Customer Service Fast Casual Customer Experience Back of House 370

Modern Restaurant Management

DECEMBER 21, 2020

Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). We witnessed operators that were running successful restaurants for years switch operations around in a matter of days so that they could employ their staff again and serve their customers. GJ Hart, CEO of Torchy’s Tacos.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450