Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

The Rail

DECEMBER 2, 2024

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. If so, you’re not alone. from 2023 to 2030.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

JANUARY 12, 2023

A recent Toast survey found that one in three restaurants had a difficult time hiring in 2022, so restaurants need to bring their “A game” to show all employees appreciation for the fantastic effort they gave between Thanksgiving and New Year’s Day. With the exception of 2020, we've never made that mistake again.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

7 Shifts

DECEMBER 17, 2020

The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register. Recommended Reading: Simple Restaurant Marketing Plan for 2020 Reward Their Loyalty ?? A customer loyalty program is a surefire way to entice your guests to return, not churn.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

FEBRUARY 17, 2021

Fast food, fast casual and sit-down restaurant apps have seen the biggest jump since last April. Orders from fast food apps increased 38 percent, fast casual apps increased 71 percent, and sit down restaurants increased 88 percent. QSR Hiring. Drive-thru. ” Gift Card Sales.

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2021 Mobile Ordering Loyalty Program Download 474

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. This can include asking for recommendations or referrals for new hires, as well as checking in on the morale and mental health of the team. Promote Yourself.

Cash Management 508

Cash Management Healthcare Social Media Recruiting 508

ChowNow

SEPTEMBER 6, 2024

Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

7 Shifts

AUGUST 12, 2020

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Creating an SEO-ready website can certainly be done in-house, but if you’re unsure or don’t have the time, hire a marketing agency or SEO freelancer to boost your online traffic—and in turn—restaurant traffic.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

MAY 7, 2020

This was the top craving identified in the sixth wave of the Consumer Coronavirus Behavior research conducted by TheCustomer, Brand Keys, the New York-based brand loyalty and customer engagement consultancy, and Suzy, the on-demand research software platform. The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19.

Food Safety 511

Food Safety Front of House Back of House Seating 511

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) This unique approach puts our employees first because we believe that attracting, hiring, and nurturing the right people is what sets our businesses apart. Mission Statement. Startup costs.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

JULY 12, 2024

Quick-service restaurants Quick-service restaurants (QSR) , also known as fast-food restaurants, offer quick, convenient dining options. Competition is fierce in the fast-food industry, with major chains dominating the market, such as McDonald’s, Burger King, and Taco Bell. They have limited items that are easy to prepare.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

SEPTEMBER 27, 2024

To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. This might include offering competitive compensation packages, enhancing workplace culture, and leveraging technology that allows for more efficient hiring processes. percent year-over-year, compared to 0.4

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

MARCH 11, 2020

The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. They are offering $0 delivery fees** from all merchant partners in DoorDash’s program to support Black-owned businesses on DoorDash and Caviar through the end of 2020. ” Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). We believe the trends in restaurants will be a return to growth in the fast casual space, with a slower growth pattern to higher end and resort style dining.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Good Food Restaurant Scorecard. Health Care Without Harm.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program. ” Ice is Doing Nice. Pieology in China.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Indoor Media

SEPTEMBER 26, 2017

Besides the obvious daily concerns, like cooking, hiring and firing, managing the books, and ordering food, is advertising. You know you need restaurant promotions to bring in new customers, but when you’re a fast-casual restaurant owner, this is often at the bottom of a very long to-do list, especially if you’re just starting out.

Fast Casual 78

Fast Casual Advertising Casual Social Media 78

Modern Restaurant Management

FEBRUARY 19, 2020

In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. ” The company also hired Kelly Hopper as its new chief financial officer. “Fazoli’s is at the forefront of the fast-casual Italian category,” Milliken said.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. ” “The more moderate pace of consumption implies the softening in hiring and income growth should continue. First, at 2.1 times and 2.8

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). “Salata is on an upward trajectory to become “the” premiere national fast-casual salad restaurant,” said Wheeler. Program, which has impacted more than 65 million students in 35 years. Local Subway® Day Program Celebrates Nearly a Decade.

Franchising 275

Franchising Franchise Loyalty Program Book 275

7 Shifts

JANUARY 7, 2021

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Creating an SEO-ready website can certainly be done in-house, but if you’re unsure or don’t have the time, hire a marketing agency or SEO freelancer to boost your online traffic—and in turn—restaurant traffic.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., “In looking at what exists today in terms of fresh, fast menu options — particularly at breakfast — there’s still tremendous opportunity for growth,” said Jay Johns, President of IHOP.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). Some popular programs include QuickBooks, Sage 50cloud, and Xero.

Management 120

Management Management Mobile Ordering Point of Sale 120

Lavu

NOVEMBER 18, 2022

Will your restaurant be fast casual or sit down? Customer Database & Loyalty Program: Explain how you plan to re-engage customers once they visit your pizzeria. Outline a plan to create a customer database or loyalty program that will bring existing customers back again.

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Touch Bistro

MAY 26, 2021

Conversely, if your restaurant is more casual, diners may be more willing to go completely red, white, and blue for the day. So if it’s safe to do so, consider hiring local entertainment such as a band, DJ, or comedian for a special Independence Day performance. If you’re fast-casual, consider doing a pulled pork version.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Sling

JULY 24, 2023

3) 7Shifts 7Shifts allows you to automatically post job openings for different positions on sites like Indeed, post training videos for new hires, create schedules, calculate payroll, and distribute tips. UpMenu is an online ordering platform with a built-in customer loyalty system and options for building branded websites and apps.

2023 78

2023 Management Management Tip Distribution 78

Foodable

JANUARY 20, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Thanks to implementing a dynamic digital marketing plan in recent years, MOD Pizza was well-positioned for COVID-19.

Loyalty Program 52

Loyalty Program Fast Casual Leadership Franchising 52

Touch Bistro

AUGUST 20, 2021

In most cases, the deliveries are carried out by independent contractors, who have been hired by the company to deliver food from restaurants directly to customers. For fast casual, casual, and full-service restaurants, the average profit margin is around 6%. Difficult to Promote Customer Loyalty.

Delivery 52

Delivery Online Ordering Loyalty Program Food 52

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. On the other hand, fast food restaurants are on the rise , with 0.8% Square , 2024) 38.50% of operators plan to invest more in loyalty programs and marketing platforms. by 2032, reaching $4,046.1

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2024 Operations 2023 Loyalty Program 52

BNG Point of Sale

JUNE 21, 2021

It can be a casual dinner or a 5-star, white-tablecloth affair. Fast Food and Fast Casual Restaurants. As the name implies, this category includes fast-food restaurants and any type of quick-service restaurant in which customers order from a counter, fill their drinks, and dispose of their trash. Food Trucks.

Food Truck 52

Food Truck Fast Casual Customer Service Online Ordering 52