Modern Restaurant Management

APRIL 29, 2021

According to the latest Yelp Economic Average (YEA) report, there were more new businesses openings than at any other period over the last 12 months and business reopenings are at the highest level since the second quarter of 2020. Robotics are being tested at every single position in the restaurant from cooks to table service.

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Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

OCTOBER 24, 2024

These trends are driven by Millennial and Gen Z consumers, who are more willing to pay a premium for sustainable products; those consumers also tend to be more online and acutely aware of the impact of business practices on the lives of people and the future of the planet. But is B Corp certification something restaurants should pursue?

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Certification Fast Casual Government Front of House 221

ChowNow

FEBRUARY 12, 2025

The industry is evolving fast, and simply relying on word-of-mouth or foot traffic isnt going to cut it. Whether youre an independent operator or part of a small chain, visibility is everything. If your restaurant isnt optimized for the digital age, youre giving business away to competitors who are.

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2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

NOVEMBER 1, 2021

It's not just impacting small franchises or mom-and-pop outfits. Pandemic pressure: After more than a year of working in an environment fraught with uncertainty and panic, front-of-house staff got fed up with the lack of employee rewards, high risks, long hours, and low pay. So what pushed them to leave?

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Front of House Fast Casual Dine-in POS 520

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

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Mobile Ordering Front of House Customer Service Customer Experience 539

ChowNow

JANUARY 23, 2025

Meaning, that a small percentage of inputs or efforts often account for the majority of results or effects. The Pareto Principle, also called the 80/20 Rule, can be seen in all types of contexts: Business: 80% of profits often come from 20% of customers or products. Sales: 80% of sales typically come from 20% of clients. Thats huge!

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2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

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2020 Mobile Ordering Loyalty Program Food Safety 493

ChowNow

JANUARY 23, 2025

For example, dont host a parking lot cookout if your parking lot is relatively small or you share the spaces with other businessesalthough it never hurts to ask if they would like to participate in the event and promote their store. If partnering with other businesses, be sure they also share the content you make for the event.

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Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Goliath Consulting

JUNE 15, 2021

Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. What are causing these disruptions in the US food supply chain?

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Supplies Food Supply Front of House Fast Casual 414

7 Shifts

APRIL 13, 2021

It’s a family-owned business, combining more than 60 years of entrepreneurial experience to serve its city. We had the pleasure of chatting with one of the restaurants' partners, Mark Crumpton, to discover how adopting 7shifts as their labor-management platform has helped their business adapt. They're almost spot-on…” says Crumpton.

Front of House 370

Front of House Point of Sale Back of House Franchising 370

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. “We owed this rebrand to our fan-base of customers, franchisees and budding investors to experience our brand in an optimized and energized way.” ” Ike's Loves Bangin' Buns.

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Franchising Franchise Food Fast Casual 471

7 Shifts

JULY 12, 2024

By finding the right balance, you can avoid these pitfalls and ensure your business stays profitable. In fact, the average restaurant profit margin just falls between 3% and 6%. Reduce your bills by opting for energy-efficient appliances and lighting. Make it part of the protocol to unplug equipment when not in use and fix any leaks promptly.

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Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. US Foods to Acquire Smart Foodservice.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Lavu

MAY 30, 2025

Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations. Table turnover rate may vary depending on the type of restaurant, but it is an important metric to track for any restaurant business. However, turning tables must be done tactfully.

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Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 6, 2020

locations, whether joining us on vacation or business travel. Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. Giorgio Minardi and Naheed Shariff.

Franchising 383

Franchising Franchise Fast Casual 2019 383

7 Shifts

AUGUST 12, 2020

But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window.

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Marketing 2020 SEO Loyalty Program 418

EATER

OCTOBER 13, 2020

Something small and intimate. In my case, a looming publishing deadline on The Bludso Family Cookbook is what sent me on the long, not-so-winding road to Texas in the midst of a global pandemic, where I would be staying with my longtime friend, mentor, colleague, and big brother Kevin Bludso. Nothing extravagant. I took every precaution.

Travel 354

Travel Food Back of House Front of House 354

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. Kitchens in Wonder’s food halls can be as small as 750 square feet, and each location can serve food from up to 30 — 30! Locked in the kitchen” is hyperbole, but the micrograms aren’t. restaurant concepts.

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Delivery Cash Management Point of Sale Back of House 356

7 Shifts

NOVEMBER 19, 2019

In this post, we’ll define restaurant labor cost percentage, explain how to calculate it, share our thoughts on an ideal labor cost percentage, and give you some tips for controlling restaurant labor cost percentage for your business. What is Restaurant Labor Cost Percentage? Benefits (Health Care, Employee Discounts, etc.). Payroll Taxes.

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Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

MARCH 13, 2020

BWW Franchisee Acquisition Completed. CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. DRH’s common stockholders received $1.05 per share in cash.

Franchising 364

Franchising Franchise Customer Experience Customer Service 364

Modern Restaurant Management

JULY 1, 2020

As of June 15, there were nearly 140,000 total business closures on Yelp since March 1. Of all business closures on Yelp, 41 percent are permanent closures. Since May 25, we’ve seen a 1785 percent relative increase in searches for Black-owned businesses, compared to the three weeks prior. Yelp's Economic Impact Report.

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2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MARCH 3, 2023

Building on a Solid Foundation : For 70 percent of operators, business conditions have settled into or are on the path to their new version of normal. In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023.

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2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products.

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Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

MAY 2, 2023

Along with her partner, Félix Meana, Button took a microscope to the structure of her business and how her team got paid. But first, Katie shared with us her unique path through the restaurant business. "I And I was cooking on the side to get me through my studies, for fun.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

EATER

MAY 16, 2023

Here, Olszewski shares her journey from medicine to restaurants to entrepreneurship and how her business is changing the world of wine. It was an incredible experience to be a part of and shaped so much of how I operate my own business. I worked back of house at Boulettes Larder and Michael Mina , then went to front of house at Saison.

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Sustainability Back of House Front of House Agriculture 239

SpotOn

DECEMBER 27, 2024

You don't need a scientific study to know that a complimentary bread basket or coffee on the house becomes something greater than the sum of its parts. Or perhaps you run a casual dining restaurant , and you want guests filling tables beyond peak hours. These are popular with chain restaurants and fast casual restaurants.

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Loyalty Program Point of Sale Online Ordering Front of House 52

Lavu

MAY 23, 2025

In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow. Contactless payments , on the other hand, are lightning-fast, taking less than 500 milliseconds. Contactless payments , on the other hand, are lightning-fast, taking less than 500 milliseconds.

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POS Online Ordering Mobile Ordering Inventory 78

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percentage points.”

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2019 Compost Mobile Ordering Online Ordering 322

Restaurant Clicks

DECEMBER 17, 2021

If you’re looking for delicious sushi in Dumbo, I have compiled a list of my favorite spots that range in dining experiences from casual takeout spots to fine-dining Japanese bistros. Saketumi Asian Bistro Iron Chef House Kyoto Ozu Japanese Cuisine & Lounge Hibino KI Sushi Taiki Daigo Hand Roll Bar. Iron Chef House.

Front of House 124

Front of House Fine Dining Back of House Online Ordering 124

Restaurant Clicks

DECEMBER 3, 2021

Watawa Sushi Bai Sushi Aji Sushi House Sushi Yasaka Kondo Pink Nori JJ’s Fusion Nobu fifty Seven Sushi Yasuda HAMA Hatsuhana Sakura Sake Kawa Koyo Mochiron Izakaya Suzuki Shokudo Moriyan Ramen & Curry. If you can’t reserve a seat in the small dining room, Bai Sushi has a fast and budget-friendly take-out and delivery service.

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Fast Casual Fine Dining Online Ordering Seasonal Menu 133

Restaurant Clicks

DECEMBER 31, 2021

Pizza Moto Defonte’s Sandwich Shop The Longshoreman Mark’s Red Hook Pizza Hoek Pizza The House of Pizza & Calzone Lucali F&F Pizzeria Brothers Pizza. The menu is a modern take on a traditional Italian Trattoria with shareable small plates, house-made pasta, wood-fired pizza, and entrees.

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Front of House Online Ordering Mobile Ordering Website Management 127

7 Shifts

JANUARY 7, 2021

As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. Which is where your restaurant marketing plan comes in. So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. For example, a casual restaurant usually has a higher turnover rate. What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time.

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Seating Mobile Ordering Customer Service Online Ordering 174

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. That’s who we serve at Black Box Intelligence. Full-service restaurants.

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Fast Casual Fine Dining BOH FOH 98

Restaurant Clicks

NOVEMBER 23, 2021

Centuries-old houses and buildings house cute bed and breakfasts and a vast array of delicious restaurants. Located in the heart of downtown Gettysburg near Gettysburg Square, The Gettysburger Company is a friendly and casual American comfort restaurant specializing in hamburgers and wings. If you’re from the U.S.,

Front of House 138

Front of House Online Ordering Food Order Fast Casual 138