Modern Restaurant Management

OCTOBER 17, 2024

Many insurers have pulled out of the restaurant industry entirely, and some remaining insurers have greatly pulled back on the lines of business they write. Owners and operators should ensure team members are trained to safely use all equipment. We also recommend post-incident training to ensure incidents do not repeat.

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Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

JANUARY 20, 2025

Every year, culinary schools turn out tens of thousands of talented chefs who can create masterpieces on a plate, but many of them get blindsided by the financial realities of running a restaurant. Well, today we are going to explore some strategies to take some of that money out of your vendors pockets and put it in your pocket.

Operations 418

Operations Beverage Point of Sale Pricing 418

Modern Restaurant Management

OCTOBER 25, 2024

It takes commitment alongside some investment in specific areas of operations. What strategic steps can you take to bring your kitchen closer to achieving zero-waste? Energy-efficient equipment When you look at your electricity bills, a large proportion of those kilowatts per hour are likely to be used by your kitchen equipment.

Waste 309

Waste Equipment Inventory Customer Service 309

EATER

OCTOBER 15, 2024

Rifrullo’s rustic-modern décor, mismatched dishware, and chalkboard sign welcoming guests to “be yourself, make friends, find harmony, and relax,” are as inviting as its prices, which top out at $16 for the salmon burger. Heating and cooling, refrigeration, and cooking equipment are the biggest energy users, followed by lighting.

Compost 284

Compost Food Equipment Waste 284

Culinary Cues

MAY 12, 2025

Meticulously clean kitchens; pristine, starched chef whites; the very best equipment and ingredients from around the world. Out of season do something interesting with tomatoes (oven roasted, marinated, sun-dried tomato paste, etc.) Finally, take care to wrap this work of art correctly. Make the tomato an experience.

Fine Dining 352

Fine Dining Seasonal Menu Front of House White Paper 352

Modern Restaurant Management

FEBRUARY 18, 2025

Of all the concepts I’ve brought to life, this one stands out as my most successful. I didn’t know it at the time, but I left something out. On top of that, he had enough free time to take vacations most of us could only dream about. Vincent would sell, take a few months off, and then repeat the process.

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Social Media Book Back of House Take-out 432

Modern Restaurant Management

MARCH 5, 2025

My business plan laid out my steppingstones: open three artisanal ice cream shops, create synergy, and ride out the cash flow. Space or equipment constraints that prevent further growth in the current setup. I mean, it’s hard to have a bad day in an ice cream shop.

Food 322

Food Back of House Consumer Goods Kitchen Safety 322

Modern Restaurant Management

DECEMBER 23, 2024

As we navigate these changes, one theme stands out: innovation. Sustainability Takes Center Stage Sustainability is no longer an optional value—it’s a demand from environmentally conscious consumers. Here’s the top five trends I see shaping the industry in 2025, starting with the growing role of automation.

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2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

NOVEMBER 22, 2024

With the holiday season often comes a surge in dining out: shoppers are grabbing quick bites between stores, families are reconnecting over dinner at their favorite hometown restaurants, and people are seeking professionally-prepared meals for their various holiday gatherings.

Hiring 437

Hiring Recruiting Customer Experience Back of House 437

Modern Restaurant Management

DECEMBER 17, 2024

– Salad House CEO Joey Cioffi In 2025, restaurant chains will increase their usage of connected equipment to be more responsive, resilient, and ready to meet evolving customer expectations in a data-first, efficiency-focused world.

2025 419

2025 Loyalty Program Online Ordering Customer Experience 419

Modern Restaurant Management

DECEMBER 26, 2024

This attack, however, is not out of the ordinary. Leveraging deepfake technology, bad actors can mimic the voices and even physical appearances of real people with startling accuracy, enabling them to carry out more realistic and more effective social engineering attacks than ever before. Some may even share login credentials.

2025 558

2025 Point of Sale Food Supply Online Ordering 558

Modern Restaurant Management

NOVEMBER 14, 2024

With 59 percent of customers hanging up after calling in and waiting for a minute or less, according to Linga, restaurants are missing out on a lot of business. or place an order (for take out). What Is the Difference Between an Out of the Box Solution and Custom? menu, hours, etc.),

Reservations 448

Reservations Online Ordering Loyalty Program Book 448

Modern Restaurant Management

JULY 9, 2025

Like the Adams’, most business owners aren’t taught how to build or leverage business credit when they start out. Most Restaurants Are Taking on More Debt The restaurant industry has seen a substantial increase in debt levels. Even more telling, 42 percent of operators reported taking out loans in just the past six months.

Cash Management 221

Cash Management Small Business Equipment Technology 221

Modern Restaurant Management

MAY 14, 2025

While itmayoften be overwhelming to figure out where to start, there are severaltenets of an impactful benefits program thatcanshow employees thatyou, their employer,supportthemas individualsboth at work and at home. Financial Wellness Support Offer financial wellness resources to help employees manage theirassetseffectively.

Serving 373

Serving Workshop Education Training 373

Modern Restaurant Management

MAY 5, 2025

Staff Appropriately When restaurants cut employees or reduce tables, they don’t end up with fewer expenses–they end up with burned-out, disgruntled team members who aren’t operating at their best. Consider enabling your employees to take specific actions from their phones, like checking their tips, schedules and payroll.

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Operations Front of House Back of House 2025 251

Modern Restaurant Management

NOVEMBER 19, 2024

Across the globe, and largely amongst younger age groups, more and more people are choosing to go out to eat by themselves. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

OCTOBER 22, 2024

As a general rule of thumb, if you’re determining when and how long someone works, set their pay rate, provide the equipment for them to do their jobs and directly supervise them, they are likely an employee. Check out how New York State distinguishes between employees and independent contractors here.

Restaurant Law 332

Restaurant Law Tip Distribution Fine Dining Insurance 332

Modern Restaurant Management

DECEMBER 28, 2022

We’re all familiar with equipment rental and software subscription services in the restaurant industry. But have you considered how an equipment subscription is a better, smarter business move than equipment ownership? You get to choose how to acquire this equipment: buy or rent. That’s what you pay them for.

Small Business 493

Small Business Equipment Cash Management Back of House 493

Modern Restaurant Management

OCTOBER 16, 2024

Legitimate users might use both their work and personal emails to take advantage of this once, but fraudsters will scale that approach to a whole different level. Promotion abuse can take other forms as well. What are some common fraud activities you are seeing that affect restaurants?

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

Modern Restaurant Management

OCTOBER 13, 2021

A more reliable and efficient approach is to equip refrigerators with IoT-connected sensors that monitor temperatures 24/7 and streamline the logging process. If temperatures fluctuate away from optimal levels, the monitoring system alerts a manager to take quick corrective action. Each year, insurers pay out $2.5

Food Safety 614

Food Safety Equipment Customer Service Point of Sale 614

Modern Restaurant Management

JUNE 18, 2025

However, when going out to dine, it is all about being social, having great conversations and enjoying each other’s company. When full-service restaurants don’t have music, they are unwittingly sending a message to their guests: GET OUT. To take the brand even further, a music program will match the dayparts.

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Loyalty Program License Customer Experience Restaurant Law 251

Modern Restaurant Management

NOVEMBER 11, 2024

You take your seat at a table embedded with a touchscreen menu. A Cautionary Tale for Those Left Behind As the millennials I spoke to struggled to imagine a world where robots take over all jobs, I couldn't help but feel a pang of empathy. They weren't alone. Many people can’t fathom this future.

Front of House 450

Front of House Food Order Seating Customer Experience 450

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. It factors in all your operating expenses, like labor, rent, insurance, equipment repairs, marketing, and more. Thats what you actually take home. Without it, one bad month can wipe out three good ones.

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Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

MARCH 23, 2022

Ideally, you’ll want space that allows for each of the different processes- preparation, cooking, and plating- to be carried out smoothly. This means that all equipment needed is close to hand and accessible. To ensure the safety of diners (and staff), your kitchen should include equipment to keep hygiene levels high.

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Design Kitchen Safety Equipment Food Safety 507

Modern Restaurant Management

OCTOBER 6, 2023

IoT devices provide real-time data on critical factors, including equipment performance, energy consumption, and production processes. Leverage smart equipment and sensors. For instance, IoT enabled equipment can automatically schedule their own routine maintenance. Leveraging real-time monitoring and predictive analytics.

Food Safety 504

Food Safety Operations Management Management 504

Modern Restaurant Management

JULY 14, 2025

We wanted to surprise guests, explore our passion for food, service, and creativity, and leave people thinking, “You’re making this kind of food out of a café?” Fine dining doesn't require an iconic city location, a multimillion-dollar build-out, or even white table clothes. Training was essential.

Fine Dining 251

Fine Dining Café Small Business Fast Casual 251

ChowNow

MARCH 28, 2025

These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. Understanding How AI Works in Restaurants Lets get one thing out of the way: AI for restaurants doesnt mean robots taking over your kitchen or replacing your staff with machines.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Modern Restaurant Management

OCTOBER 5, 2021

Further, this technology can help organizations apply different staffing standards to various day parts, taking advantage of a wider variety of skill levels to meet service demand needs.

Technology 558

Technology Tip Distribution Front of House Back of House 558

Modern Restaurant Management

JUNE 28, 2022

As per the International Organization for Standardization, a service robot performs functional tasks for humans or equipment, excluding industrial automation applications. The service robots operate at two levels of intelligence- from delivering food to taking care of consumer’s queries.

Delivery 575

Delivery Food Customer Service Front of House 575

Modern Restaurant Management

DECEMBER 21, 2023

Taking proactive measures and having plans in place will allow your business to react quickly to help minimize the impact of an emergency. Let us pass on the knowledge and expertise that we have gained in our 100+ years in the insurance business, so you can take a few things off your plate – and gain peace of mind.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

Modern Restaurant Management

JANUARY 22, 2025

pipes intersecting walls) or wrong equipment placements. Enhanced Visualization for Stakeholders : 3D modeling lets tools like BIM take stakeholders inside a virtual, 3D version of the redesigned space. 3D modeling lets operators test layouts and equipment. Such detections include structural elements (e.g.,

Design 221

Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

SEPTEMBER 9, 2022

With people dining out less, some restaurant owners are increasingly trying to cut costs to stay afloat. Take temperature checks – constantly checking equipment to ensure its optimal temperature is an essential daily task. Inflation is promptly changing the behavior of everyone.

Inventory 474

Inventory Equipment Waste Pricing 474

Modern Restaurant Management

JANUARY 30, 2023

Unfortunately, it turns out that restaurants’ staffing numbers are not as rosy as they seem; instead, they’re favoring the full-service segment, according to Black Box Intelligence. All this happens when restaurant teams connect their building and kitchen equipment (HVAC, ovens, dishwashers, fryers, refrigerators, freezers, etc.)

Technology 474

Technology Fast Casual Waste 2023 474

Modern Restaurant Management

APRIL 18, 2025

It’s about taking friction out of operations—so staff can spend more time focused on hospitality, not paperwork. AI Is the New Secret Sauce in Restaurant Operations First, let me take a moment to say – AI isn’t just ChatGPT or image generation. This isn’t about replacing people with machines.

Airlines 434

Airlines Hospitality Waste Food Order 434

Modern Restaurant Management

DECEMBER 31, 2024

2025 Culinary Trends Ingredients on the Rise Takes On Tahini Known for its richer and toastier flavor, black tahini will be featured on menus with versatility ranging from black tahini noodles and black tahini ice cream to tahini lattes and cocktails on the beverage side. That’s where the NEXT Flavor Report comes in.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Perfect Daily Grind

JUNE 23, 2025

I spoke with Diego Vidiz, a roaster and technical consultant at IMF Roasters , about the journey roasters take when switching from small-batch to large-scale roasting operations. Many spend hours learning the ins and outs of operating a roastery, while also developing production processes that form the base of the business.

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Equipment Small Business 2001 Article 135

Modern Restaurant Management

NOVEMBER 10, 2022

We’ve laid out the insurance needs of both traditional sit-down restaurants and mobile food businesses and why it’s not only vital to the success of your business to insure your business but how your insurance needs will be different for each type of business. Tools and equipment protection. Commercial auto coverage.

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Insurance Food Truck Food Mobile Ordering 474