Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. One unhappy guest can spread horrible reviews about your restaurant across social media, which can decrease customer loyalty, sales and, ultimately, your reputation. Increased waste (and related costs ). Scathing reviews. Shift that mindset.

Ordering 562

Ordering Employee Relations Online Ordering Customer Service 562

Modern Restaurant Management

JANUARY 10, 2023

Other social media platforms have rolled out vertical video formats to compete with TikTok, so you might as well use them. Developing a presence on multiple social apps helps users recognize your brand. Does Tik Tok provide a better opportunity than other social media? How does it differ?

Marketing 531

Marketing Social Media Small Business Cash Management 531

Modern Restaurant Management

JUNE 8, 2020

Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Update existing policies to accommodate: Social distancing. Employee well-being. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them.

FOH 507

FOH BOH Employee Relations Front of House 507

Modern Restaurant Management

MARCH 23, 2020

For example, if you’re a pizza joint, offer a remote pizza making class online or on social media where people can connect with you and your cuisine from the comfort of their own home. As more and more people choose to practice social distancing, a desire to connect with others and their go-to local businesses only intensifies.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

APRIL 7, 2020

A flexible public relations and marketing program can help create interesting promos to draw consumers to your business, as well as generate timely media stories of interest to your customers and community. For instance, communicating with your customers through popular social media channels like Facebook and Instagram is vital.

Marketing 507

Marketing Tip Distribution Loyalty Program Mobile Ordering 507

EATER

MARCH 12, 2025

The concept was all but guaranteed to become a social media sensation: Like a bottle of pricey booze, Sir Wieners tower is brought to the table by servers wielding sparklers. We wanted something that would capture on social media very well and that would potentially go trending which it did, says Sir Wieners owner TJ Dinch.

Social Media 296

Social Media Sports Employee Relations Bar 296

Modern Restaurant Management

MAY 30, 2025

Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. Also, keeping employees in a high-turnover business continues to be difficult, with QSRs requiring competitive wages and benefits to secure employees.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

APRIL 30, 2021

Restaurants were harder hit than most because many food related businesses weren’t ready to transition to digital services. Enforce face-mask wearing for both employees and customers. Prominently advertise your commitment to these safety and health guidelines in your social media page and website.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

JANUARY 9, 2024

Flexible shifts and secure shifts may actually be more important than wages to some employees. An effort to maximize staffing levels by cutting shifts short or imposing last minute shifts can be very disrupting to employees’ lives. What stage of growth are you in and do you have the budget to fund traditional advertising?

Employee Relations 484

Employee Relations Small Business Advertising Customer Experience 484

Modern Restaurant Management

AUGUST 12, 2024

AI technology can help restaurants protect themselves and their customers from financial losses stemming from card-related fraud. The technology can rapidly surface data and identify and analyze patterns related to customer habits and preferences, track sales trends, forecast demand for ingredients, and identify operational bottlenecks.

Audits 449

Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 31, 2023

It's important to have a restaurant public relations (PR) strategy in place. Build and Nurture Relationships with Local Media Local media decide what stories get published. To start building your relationship with the local media, have a good story to tell in the first place. The ultimate result? An increase in sales.

Social Media 385

Social Media Email Marketing Influencer Events 385

Social Hospitality: Restaurants

MAY 18, 2020

In a world driven by social media and online search, sales tactics are essential to generate revenue. Organize a wine tasting event, or anything related to local products. Provide Career Growth Opportunities for the Best Employees. The employees who work in the background are also important. Form a Commercial Team.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

The Rail

APRIL 30, 2025

Revamped Social Media Campaigns Social media has become integral for businesses across the board, as it paves the way for direct connection to consumers and savvy marketing campaigns. Social media trends, algorithms, and content creation are all common roadblocks for todays restaurant leaders, all of which AI can address.

Marketing 130

Marketing Social Media Online Ordering Waste 130

Modern Restaurant Management

JANUARY 23, 2023

La Vida Hospitality believes in working as smart as you play, and encourages employees to Enjoy The Ride, a tried-and-true mantra for our approach to the work-life balance. We strive to empower our employees by coaching them for long-term success. How We Roll needs to be front of mind, not just a buzzy chart on the wall.

Coaching 493

Coaching Employee Relations Hospitality Social Media 493

Modern Restaurant Management

MARCH 10, 2020

Keeping an open line of communication with our loyal guests via channels we own, or traditional media. Our priority is to reinforce prevention to protect both our employees and our guests. Our employees and tenant staff with any cold or flu symptoms are required to stay at home and contact their doctor via phone.

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Social Hospitality: Restaurants

MAY 6, 2020

” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States. Yum Brands: Supporting Employees. Social Kitchen & Craft Bar: Giving Back to the Community. Social also donated and delivered 200 meals to Costa Mesa first responders.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

EATER

JANUARY 11, 2022

But according to a lawsuit filed on January 4 in the Eastern District of New York, and related reporting by the Washington Post , things might not be all glitzy food pics and cutesy hashtags at the FeedFeed. But what does that actually mean? There’s no singular personality representing the account, no cult of curated personas.

Influencer 332

Influencer Social Media Employee Relations Website Management 332

ChowNow

MAY 9, 2025

This includes hourly wages, payroll taxes, employee benefits, management salaries, and the hidden costs of manual schedules, overtime, and scheduling inefficienciesfor example, how much money youre losing from last-minute schedule changes or people clocking in early. Are you overstaffed on slow days? Understaffed when youre slammed?

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

JANUARY 8, 2024

– Jaime Bettencourt, SVP of Revenue Growth & Brand Strategy, Mood Media Over the coming years, we can expect technology to play an increasingly pivotal role in the restaurant industry. Whether it is on social channels, more traditional media or with creative promotions brands have realized that FUN can be SERIOUS business.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

EATER

JULY 30, 2020

In many cases, the employees’ personalities were turned into their personal brands. There’s this idea in food media that it’s somehow easier to cook the food of your culture because you grew up with it or that it’s a part of you,” Martinez tells me. The feeling of being slotted into a niche is all too familiar for Martinez.

Social Media 356

Social Media Employee Relations Magazine Food Order 356

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Improve employee performance. Elo’s Sonal Apte, vice president of retail and hospitality. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

The Rail

APRIL 14, 2025

A small company loan offers the funds required to reach a larger audience, whether via digital advertising , content marketing, social media interaction, or search engine optimization. While excellent content marketing presents your restaurant as an authority, paid advertising efforts on Google and social media create focused traffic.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

7 Shifts

MARCH 16, 2020

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Employees do not require a doctor’s note. Leverage social media to provide updates to guests. Employees no longer require a doctor’s note.

Management 369

Management Management Employee Relations Kitchen Safety 369

The Rail

OCTOBER 30, 2024

Alternatively, if employees use their own vehicles, you may need to implement a reimbursement policy, factoring in mileage, and wear and tear. Accident-related damages can also lead to significant expenses, mainly if the vehicle is involved in collisions while navigating urban environments.

Delivery 130

Delivery Food License Customer Service 130

Culinary Cues

APRIL 30, 2023

Paying employees, a respectable wage, seems like a commonsense approach, but it does not guarantee success. What you do with the level of quality invested in is far more important and relates directly to the culture and the system developed. “Is The same applies to any business, in this case – a restaurant. Is it worth it!

Employee Relations 503

Employee Relations Sports Pricing Hiring 503

Modern Restaurant Management

JUNE 10, 2022

I know what you’re thinking, “It’s a video social network, where the heck does my restaurant fit in there?” As per TikTok stats , TikTok has become a top social network for teens and young adults, so it’s no surprise that it has quickly grown into one of the most popular platforms on the internet.

Employee Relations 508

Employee Relations Influencer Events Small Business 508

Modern Restaurant Management

APRIL 15, 2020

The sharp decline in sales has reached all restaurant dayparts as regular daily routines got upended by the social distancing guidelines. Transparency into work environment precautions – Many restaurants and stores are publishing the precautions they are taking to ensure the safety of customers and employees.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

The Rail

MAY 30, 2025

Your plates reflect your personality; your messaging has a different tone; and everything from signage to social media runs through consistent identification. Modern successful restaurants create their branding to support community and purpose, usually related to local collaborations, sustainability, or cultural celebration.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

7 Shifts

JULY 10, 2020

: A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

AUGUST 17, 2020

Other leisure-related categories affected the most included travel, cruises, lodging and airlines. By June, the median company in quick service and in fast casual had increased their number of hourly employees per location compared to their pre-pandemic staffing levels. ” Health of F&B employees and privacy rights.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Culinary Cues

SEPTEMBER 14, 2023

Yes, I am talking about your corner restaurant and the employees who work there. Add the instantaneous emotional critique through social media and the cook can feel as if every move is ripe for criticism. It may or may not be work related, but it does impact work. When an employee is aware then they are comfortable.

Employee Relations 449

Employee Relations Training Take-out Fine Dining 449

Modern Restaurant Management

FEBRUARY 18, 2021

Restaurant businesses found themselves offering new curbside and delivery services and leveraged the marketing value of social media to attract attention and stay viable in an uncertain time. Employee health. These licenses can include: Business operation. Live entertainment. Food service. Building occupancy.

License 503

License Restaurant Law Franchise Franchising 503

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Culinary Cues

JULY 23, 2022

I have known him as student, employee, and friend for many years, I even attended his wedding. In fact, the majority of weddings that I have had the pleasure to attend have been for former students, employees, and food related friends. He just wanted to catch up and share what was going on in his life.

Employee Relations 447

Employee Relations Workshop Events Social Media 447