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What Restaurateurs Need to Know about Third-Party Cybersecurity Risks

Modern Restaurant Management

First, bad actors gain unauthorized access to your POS vendor’s development environment, perhaps by exploiting known security vulnerabilities or using phishing tactics to steal employees’ login credentials. Create detailed incident response plans and require training for all relevant employees.

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What the Joint Employer Rule Will Mean for Franchise Restaurants

Modern Restaurant Management

Lawyers have spooked them into avoiding conversations about managing employees for fear of taking on the liability of being joint employers. Consequently, many people with little or no management experience are suddenly responsible for hiring, training, and managing employees without the involvement of their franchisor.

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Restaurants Go Digital to Attract and Retain Talent

Modern Restaurant Management

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation. Meeting New Expectations.

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Is Your Ghost Kitchen Haunted by Food Safety Breaches?

Modern Restaurant Management

The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Make food safety and customer reassurance a priority to create a brand that customers (and employees) trust and support.

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Tips For Restaurants to Reduce Food Waste and Save Significant Money

Modern Restaurant Management

Approximately 45 percent of all fruits and vegetables , 35 percent of seafood, 30 percent of cereals, and 20 percent of meat and dairy products are wasted by suppliers, retailers, and consumers each year. Proper inventory management is essential to decreasing food waste and saving related expenses. Train your staff.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

The lowest ratings are related to the digital experience, which also shows the most deterioration. The chain’s documented emphasis on training shows in its strong performance on service quality and value. “Legacy retail marketing models weren’t built for today’s buyer,” said Monica Ho, CMO of SOCi.

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Restaurant Reopening Resources

Modern Restaurant Management

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. The guidance builds on already established best practices and available requirements that address specific health and safety concerns related to the spread of COVID-19. Employee health.