7 Shifts

JULY 21, 2020

PPP Loans The Paycheck Protection Program seeks to protect jobs and cover other employee-related expenses by offering small businesses SBA loan amounts up to 2.5 Every industry is feeling the impact of COVID-19, but restaurants face some of the most difficult challenges. And no money means mo' problems.

Cash Management 300

Cash Management Government Small Business Healthcare 300

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Black Box Intelligence

JUNE 14, 2023

Top 3 SOTI Takeaways The Slowdown in Sales, Traffic & Average Guest Check Growth April marked the industry’s weakest sales growth since July, making it the second-worst month in over two years. Similarly, The Wall Street Journal reported in April that economists put the probability of a recession at 61%.

Webinar 81

Webinar Employee Relations Point of Sale Customer Service 81

Modern Restaurant Management

DECEMBER 28, 2023

Since our founding 10 years ago, we’re proud to have facilitated 5 billion consumer orders, driven over $100 billion in sales for merchants, and helped Dashers ​​earn over $35 billion through the platform. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024.

2024 163

2024 2023 Food Order 2013 163

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence.

2021 122

2021 Point of Sale Guest Recovery Travel 122

7 Shifts

NOVEMBER 9, 2022

These can be customers that have the potential to order high-value items, customers that are receptive to brand loyalty marketing, and prospects that fit your business strategy related to location, demographics, and spending habits. When done right, email marketing works wonders—you stay top of mind and increase order values.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 114

2023 Front of House Customer Experience Customer Service 114

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Although revenue went up (thanks to higher prices), profits went down due to high food costs and debt.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

JUNE 16, 2023

Whether you’re looking to improve customer satisfaction, increase sales, or reduce costs, tracking these metrics will bring clarity to your restaurants’ performance and help you achieve your goals. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

JANUARY 31, 2020

points relative to 2016, widened from a gap of 1.3 points in 2018. voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., Yelponomics. Yelp released its first-ever annual Yelp Economic Average?

2020 164

2020 Loyalty Program Point of Sale 2019 164

Perfect Daily Grind

APRIL 29, 2022

Uwera has also led projects on sustainable solutions, advocacy, technical capacity-building, and improving market access and digital financial solutions for small and medium enterprises – including coffee businesses. National Labour Relations Board files for injunction over firing unionised Starbucks employees. Wed, 27 Apr.

2022 124

2022 Point of Sale 2021 Café 124

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 179

Healthcare Employee Relations Online Ordering Customer Service 179

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

OCTOBER 4, 2021

The data also points to a broken customer arrival experience. The data further signaled that price increases have had a significant impact on consumer restaurant habits. Nearly two-thirds (63 percent) of participants indicated they have ordered or visited less due to higher prices. The State of What Feeds Us.

2021 153

2021 Fast Casual Mobile Ordering Social Media 153

Restaurant365

OCTOBER 23, 2019

While many restaurant owners focus on increasing total sales, in order to add to your bottom line, you also need to focus on decreasing costs. COGS totaled takes into account the ingredients that make up your food andbeverage sales, and related supplies (like napkins or coffee filters). Example of a Prime Cost Formula.

Point of Sale 74

Point of Sale Inventory Employee Relations Insurance 74

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 166

2020 Mobile Ordering Point of Sale Fast Casual 166

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're SpotOn Secures $60M Funding.

Serving 190

Serving White Paper Food Recycling 190

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Food Halls – the numbers for current and future growth are substantial.

2020 135

2020 Kitchen Safety Consumer Goods Point of Sale 135

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. The restaurant industry saw new trends like: Increased sales for take-out and delivery. Rise of ghost or virtual kitchens targeting delivery-only sales.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant Sales and Traffic Post Strongest Results in 4 Weeks. The industry had a strong rebound in sales and traffic growth and the week ending October 17 posted the strongest results in 4 weeks. . Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

JUNE 8, 2020

… “Our focus will now shift toward achieving similar bipartisan results in the Senate because enacting these PPP changes will help restaurants get the relief they need to get employees back to work and the industry on the path to recovery.” PPP Goes Flexible. President Trump signed H.R.7010 President Trump signed H.R.7010

Guest Recovery 135

Guest Recovery Food Safety Employee Relations Mobile Ordering 135

EATER

MARCH 30, 2021

James Mark, the owner of both restaurants and the chef at Big King, says he made about $353,000 in sales in January and February alone. At that point the outbreak had been limited to a few K-12 schools and had not yet become widespread. On March 15, Big King and North made about $10,000 in sales, about double the nightly average.

Outdoor 85

Outdoor Delivery Point of Sale Front of House 85

Restaurant365

MAY 27, 2021

In a fluctuating economy, you don’t know exactly what is going to happen to sales. Optimizing your prime cost takes data, insights, and sustained effort, but it can directly add profit back to your bottom line. Restaurant prime cost as a percentage of sales generally runs around 60%. Where should you start?

Point of Sale 78

Point of Sale Inventory Waste Food Order 78

EATER

MARCH 30, 2021

James Mark, the owner of both restaurants and the chef at Big King, says he made about $353,000 in sales in January and February alone. At that point the outbreak had been limited to a few K-12 schools and had not yet become widespread. On March 15, Big King and North made about $10,000 in sales, about double the nightly average.

Outdoor 77

Outdoor Delivery Point of Sale Front of House 77

Modern Restaurant Management

NOVEMBER 2, 2020

Nearly half of respondents said they would last less than a year, with 28 percent saying they would last between four and six months – enough to sustain through the winter. Restaurant Adaptation. Limitations and consumer demand. Limitations and consumer demand. A vast majority of the U.S.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. Uber To Acquire Postmates. Wachtell, Lipton, Rosen & Katz served as legal counsel to Uber. This disclosure covers each of the 4.9

Mobile Ordering 167

Mobile Ordering Restaurant Law Seating Customer Service 167

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 94

2020 Point of Sale Online Ordering Consumer Goods 94

The Restaurant Times

MARCH 15, 2021

It’s essential to allocate enough funds to help the business sustain in the initial months until it begins generating profit. . Update the menu prices, according to inflation spikes. Improve Restaurant Sales Strategy. Poor sales have an adverse effect on the restaurant’s bottom line. Keep Track Of Inventory.

Point of Sale 52

Point of Sale Inventory Customer Service Advertising 52

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Keeping your procedures and systems up-to-date is a great method to streamline your operations, reduce overhead, and increase your day-to-day sales by getting more people through the door.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

JULY 27, 2020

Additionally, YEA finds slower, but still consistent changes in consumers getting back to pre-pandemic activities, as well as sustained interest in supporting Black-owned businesses. Yelp Sees COVID Effect. YEA reflects data from millions of local businesses and tens of millions of users on Yelp’s platform measuring U.S. “As U.S.

Franchise 146

Franchise Franchising Mobile Ordering Kitchen Safety 146

Perfect Daily Grind

APRIL 1, 2022

Roasters from 9 countries placed 49 bids on the coffees up for auction, with prices up to 2.5 International Coffee Organisation partners with IDH – the Sustainable Trade Initiative on living wage programme for producers. The set includes coffees from Mexico, Colombia, and Honduras and will be available until the end of March.

Agriculture 116

Agriculture Recycling 2022 2025 116

Squirrel Systems

MAY 31, 2018

Want an easy way to track those sales? Whether you’re looking to sell more of your signature cocktails, seasonal entrees, fresh catch of the day, delicious dishes that don’t get a lot of attention, or even gift cards, employee contests can be a valuable tool in driving sales.

Employee Relations 52

Employee Relations Point of Sale Cash Management POS 52

Modern Restaurant Management

NOVEMBER 18, 2019

It is undeniable that the restaurant industry is experiencing a significant slowdown in same-store sales growth since the second quarter of the year, however in October, the industry was able to post its second consecutive month of small positive same-store sales growth at 0.1 The industry grew its same-store sales by 1.0

2019 98

2019 Point of Sale 2018 Consumer Goods 98

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Yelp Reimagines Business Owner Platform.

Guest Recovery 104

Guest Recovery Food Safety Loyalty Program Point of Sale 104

EATER

MAY 26, 2020

Reopening restaurant dining rooms still puts customers and employees at risk. So why is it happening? I dream of eating in restaurants. As the weeks of isolation march on, the gravitational pull of public life feels ever stronger. Many states are advertising that fantasy as the truth. I can’t wait!”. In a leaked phone call , Texas Gov.

Fine Dining 145

Fine Dining Employee Relations Customer Service Dine-in 145