Modern Restaurant Management

MARCH 27, 2024

Properly Train Staff It is easy to assume employees understand their role, but they can’t deliver a brand’s desired experience unless expectations on customer engagement, cleanliness, and ticket times are clearly outlined. Offer Menu Recommendations Menu recommendations are more than just suggestions to drive sales.

Customer Service 186

Customer Service Loyalty Program Customer Experience Employee Relations 186

7 Shifts

MARCH 18, 2021

And a general fear of going out, at least early on, contributed to a dramatic drop in sales across the entire restaurant industry—one we’re still recovering from a year later. How restaurant sales were impacted Shortly after lockdowns were initiated, restaurant sales across the board—from full-service dining to coffee shops—took a nosedive.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 5, 2022

The restaurant industry is driving the growth of modern point-of-sale (POS) solutions that enable contactless payments. restaurant sales are expected to reach 898 billion dollars by the end of 2022. Contactless solutions have become a tool to ensure the survival of many businesses over the past three years.

Loyalty Program 223

Loyalty Program Mobile Ordering Employee Relations Customer Experience 223

Restaurant365

OCTOBER 15, 2021

Because sales and labor needs can change by the hour, day, week, and month, it can be difficult to control your labor budget over time. With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Hourly Employees.

Management 148

Management Management Point of Sale Employee Relations 148

SpotOn

MARCH 19, 2024

Combined with SpotOn’s #1 rated restaurant point-of-sale software, the proprietary, patent-pending hardware suite is the perfect solution for any restaurant, whether it’s a stylized, fine-dining restaurant or a local burger shop with counter service.  SAN FRANCISCO, Calif., The three new devices, a 15.6”

2024 98

2024 Innovation Email Marketing Point of Sale 98

Culinary Cues

APRIL 23, 2022

In the end, the purpose of the ingredients you buy is ultimately to translate into sales. The margins are very tight, in fact they are so tight that most business savvy people would wonder why anyone would ever want to own a restaurant. So, if the cost of goods is not the chef’s responsibility, then where does the buck stop?

Food 381

Food Seasonal Menu Waste Point of Sale 381

Modern Restaurant Management

FEBRUARY 14, 2023

Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence. The recent workforce shortage brought the restaurant industry to its knees.

Food Safety 186

Food Safety Kitchen Safety Loyalty Program Employee Relations 186

7 Shifts

JULY 16, 2021

We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. They are places where friends and family gather, where ideas are formed and spread, and where important work gets done. At their best, they're an essential part of their community—a third place beyond work and the home. Table of Contents.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

License 212

License Point of Sale Employee Relations Restaurant Law 212

Social Hospitality

MARCH 27, 2020

Then, watch market trends related to your industry and your destination. Then, watch market trends related to your industry and your destination. Some of the top hotel companies are offering elite status extensions and additional points to users. Consider Your Employees. Promote Future Meetings .

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. Here are some of their insights.

2023 120

2023 2024 Insurance Employee Relations 120

Restaurant365

NOVEMBER 18, 2021

From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. You receive time in your Point of Sale (POS) system. Tracking labor and payroll data for restaurant employees. However, tracking your labor cost is a bit more complicated.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Restaurant365

MAY 26, 2020

If your restaurant is emerging from survival mode to a break-even point or even slight profitability, it is important to reevaluate and tune up the largest expense for your restaurant: your restaurant prime cost. Restaurant prime cost overview. Prime Cost Formula Review. CoGS (Cost of Goods Sold).

Point of Sale 148

Point of Sale Employee Relations Inventory Waste 148

Hot Schedules

JULY 26, 2021

Managers need to understand which employees have scheduled overtime as well as the extra associated costs for each day and week. Managers need to review actual employee hours plus how much is scheduled, then the date and time that the overtime could potentially start. But at some point, you have to wonder at what cost?

Retail 148

Retail Point of Sale Employee Relations Inventory 148

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Sling

MARCH 15, 2024

Your business is anything but static, and managing employees when your company is changing and growing can be tricky. Workforce forecasting is simply a tool to help businesses assess and align their employees with the company’s strategic goals. Then we’ll walk you through how to implement your own workforce forecasting plan.

Management 78

Management Management Employee Relations Recruiting 78

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 189

Kitchen Safety Employee Relations Communication Point of Sale 189

Modern Restaurant Management

AUGUST 31, 2023

It's important to have a restaurant public relations (PR) strategy in place. An increase in sales. Here are some ways: Ask your marketing and sales team. Your restaurant marketing and sales teams will always know what selling points your customers respond to best. The ultimate result?

Social Media 128

Social Media Email Marketing Influencer Events 128

Modern Restaurant Management

JULY 29, 2021

Cybercriminals once infected 1,025 Wendy’s point-of-sale systems to steal credit card data, resulting in a $3.4 This segmentation will minimize the number of entry points a hacker has into your systems. Educate Employees. million class-action lawsuit. As troubling as this issue is, it’s not without a solution.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Modern Restaurant Management

APRIL 9, 2020

A global infectious disease outbreak such as COVID-19 can impact your business in terms of risk to employee safety, loss of sales and economic uncertainty. Your BCP must also address how HR and leadership will handle issues related to the employees and patrons. HR is tasked with more than the safety of employees.

Leadership 221

Leadership Kitchen Safety Employee Relations Tip Distribution 221

7 Shifts

FEBRUARY 26, 2021

Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup? Look to your restaurant’s website provider or your point-of-sale vendor first to see if there is an integration.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. What is a good labor cost percentage?

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS system. This guide will help you get the information you need to make an informed decision as you choose the right iPad point-of-sale system for your business.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Modern Restaurant Management

DECEMBER 1, 2020

Cardless programs reduce the number of high-touch surfaces for customers and staff and serve the additional benefit of eliminating issues related to card replacement. When establishing a new loyalty program, the process should be simple and easy for employees to learn and for customers to use. McKinsey & Co. McKinsey & Co.

Loyalty Program 203

Loyalty Program Customer Experience Point of Sale Employee Relations 203

Modern Restaurant Management

APRIL 23, 2021

The program will allow eligible restaurants and other food establishments to access the RRF application or data they need to fill out the application through their point-of-sale (POS) service providers. “The SBA must be as entrepreneurial as the entrepreneurs we serve.

Point of Sale 125

Point of Sale Webinar Small Business Customer Service 125

7 Shifts

MARCH 27, 2020

Consider things like merchandise sales, inventory sales, or private cooking lessons. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? In some areas, they are even being legally required to do so. We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Lavu

NOVEMBER 10, 2022

The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand. The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand. What Is Restaurant Automation? Display screens are a part of a POS system.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

7 Shifts

FEBRUARY 4, 2021

I was working as an assistant manager at a small business for a few years at that point, so I had a lot of experience of doing a little bit of everything in a small business, and I really wanted to open a business, but I didn't have anything to sell, so it worked out well.” A match made in doughnut heaven ?? I was fresh out of university.

Operations 370

Operations Book Communication Small Business 370

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant sales and traffic growth rebounded this month thanks in large part to an increase in consumer confidence. Restaurant same-store sales growth was +5.3%

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

BNG Point of Sale

SEPTEMBER 2, 2021

This blog post will go over the typical restaurant overhead costs and expenses, including rent, utilities, labor wages for employees, licenses and permits, food cost percentages, and more. Operating expenses, which are not related to production, are overhead costs. Typical Restaurant Overhead Costs and Expenses .

Employee Relations 52

Employee Relations License Point of Sale Food Supply 52

Modern Restaurant Management

MARCH 18, 2020

As the National Restaurant Association is anticipating sales to decline by $225 billion during the next three months and prompt the loss of between five and seven million jobs, the organization urged the federal government to take aggressive action now to rescue the restaurant industry, the nation’s second largest employer.

Insurance 161

Insurance Employee Relations 2002 2001 161

Restaurant365

JANUARY 12, 2022

Higher minimum wages, combined with the labor shortage are stretching restaurant labor budgets to a near breaking point, requiring you to optimize your restaurant labor costs now more than ever. Many restaurant groups still create employee schedules using the previous week’s schedule and adjusting it for the following week.

Point of Sale 78

Point of Sale POS Employee Relations Information 78

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. The guidance builds on already established best practices and available requirements that address specific health and safety concerns related to the spread of COVID-19. Employee health.

Food Safety 225

Food Safety Document Guest Recovery Download 225

Aaron Allen & Associates

OCTOBER 4, 2022

Restaurant labor costs are usually the largest cost foodservice establishments have in their P&L, averaging around 30% of sales. per hour (as of July 2022) — an increase in labor cost of 33% in the last five years Much of the restaurant employment is part time, with employees working an average 25.5 In the U.S., In the U.S.,

Point of Sale 98

Point of Sale Employee Relations 2022 Mobile Ordering 98