Modern Restaurant Management

JULY 23, 2024

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. Restaurants face a multifaceted compliance situation.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

OCTOBER 5, 2020

As the COVID-19 pandemic continues, restaurant workers of all types need time off to rest, recharge, and hopefully return reinvigorated to serve your customers. No matter where the returning employee works, as an employer, you must protect all of your employees, guests, and vendors. Update Your Handbook.

Employee Relations 547

Employee Relations Restaurant Law Uniforms Travel 547

Modern Restaurant Management

AUGUST 5, 2024

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. What can restaurant operators learn from this experience?

Employee Relations 493

Employee Relations Insurance Healthcare Restaurant Law 493

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

MAY 28, 2025

An upgraded AI function can now generate incredibly realistic images, including fake restaurant receipts. This new capability opens the door for unscrupulous individuals to try and scam restaurants out of free meals, gift cards, and more. What are some things restaurant operators do to protect their businesses from AI-generated fraud?

Employee Relations 251

Employee Relations Beverage Food Order Customer Service 251

Modern Restaurant Management

SEPTEMBER 13, 2022

Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. With staff in short supply as millions of Americans continue to quit their jobs, restaurants looking to ramp up hiring for the busy season are faced with an ultra-competitive hiring market.

Hiring 530

Hiring Employee Relations Leadership Restaurant Law 530

Modern Restaurant Management

AUGUST 10, 2022

Learn why it is important to implement restaurant safety tips to help reduce the risk of injury for these seasonal workers and throughout the entire year. As the lower range of this age group is still in school, they haven’t had as much work experience or job-related training as those in their early 20s. Inconsistent Training.

Employee Relations 438

Employee Relations Restaurant Law Food Safety Equipment 438

Modern Restaurant Management

APRIL 9, 2020

The restaurant sector has been especially hard hit by fallout from the COVID-19 (novel coronavirus) pandemic. million Americans according to the National Restaurant Association. It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. Step Up Cleaning and Sanitation.

Leadership 558

Leadership Kitchen Safety Employee Relations Tip Distribution 558

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. Effective employee scheduling means finding the right mix of shifts and shift types for your business.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Modern Restaurant Management

JANUARY 7, 2021

Every restaurant business needs some form of an employee handbook. It should serve as a guide for your employees to reference on an ongoing basis. Sick leave policies and PTO are among the employee handbook items that may need to be changed this year. Address Deficiencies in the Handbook. Ensure Handbook Compliance.

Employee Relations 519

Employee Relations Restaurant Law Information Reference 519

Modern Restaurant Management

DECEMBER 23, 2021

Ahead of New Year’s Eve celebrations, Society Insurance, which provides coverage to the hospitality industry, has put together the top four tips on how a restaurant can protect themselves, their patrons and their employees as well as create a safer environment on Dec. Understand Your State’s Dram Laws. 31 and beyond.

Insurance 531

Insurance Restaurant Law Point of Sale Training 531

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. per hour.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. The return of a more regular dining experience signals an encouraging step forward for owners and employees alike, however, caution is necessary.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Modern Restaurant Management

APRIL 21, 2021

Laws affecting restaurants have changed frequently over the past year, largely with restrictions on capacity and indoor dining, and the employer-employee relationship has endured changes and challenges as well. Paid sick and safe leave is available to employees who work for business with five or more employees.

Restaurant Law 493

Restaurant Law Employee Relations 2021 Hospitality 493

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. This allows diners to view menus or restaurant guidelines on their mobile device.

Marketing 520

Marketing Food Safety Mobile Ordering Communication 520

Modern Restaurant Management

SEPTEMBER 6, 2022

Ahead of this year’s football season, the team at Society Insurance has put together the top four tips on how a restaurant and/or bar can protect themselves, their patrons and their employees as well as create a safer environment for football season and beyond. Understand Your State’s Dram Laws.

Bar 450

Bar Insurance Restaurant Law Point of Sale 450

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Instead, food employees are now required to use nonlatex utensils, including nonlatex gloves. Litigation.

2020 305

2020 Restaurant Law Employee Relations Mobile Ordering 305

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. per hour.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. per hour.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Modern Restaurant Management

AUGUST 4, 2022

Workers at risk of heat stress include outdoor workers and workers in hot environments such as chefs, bakery workers, and anyone in the restaurant industry. Below are indicators and tips from Society Insuranc e that can help restaurant workers when experiencing high temperatures this summer. Dangerous Heat Situations.

Kitchen Safety 474

Kitchen Safety Employee Relations Restaurant Law Download 474

Modern Restaurant Management

APRIL 3, 2020

The restaurant industry is facing unprecedented change and challenges in the face of COVID-19. The Families First Coronavirus Response Act (FFCRA) and the Coronavirus Aid, Relief, and Economic Security (CARES) Act are both designed to help reduce the financial strain on America’s small businesses and take care of their employees.

Employee Relations 491

Employee Relations Small Business Restaurant Law Design 491

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

AUGUST 31, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Under the ruling, California restaurants may still not serve foie gras to California consumers. Litigation.

2020 410

2020 Restaurant Law Agriculture Compost 410

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. Second, consider holding restaurant safety meetings to reinforce safe behaviors in the workplace.

Food Safety 476

Food Safety Employee Relations Restaurant Law Education 476

Modern Restaurant Management

NOVEMBER 10, 2022

Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. Running a restaurant can be validating, exciting, and thrilling all at once. Restaurant insurance can provide your business with a safety net when it comes to claims and risk. Dram shop law. Fire Coverage.

Insurance 474

Insurance Food Truck Food Mobile Ordering 474

7 Shifts

MARCH 16, 2020

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Here’s what we know about the COVID-19 situation and what your restaurant can do during this uncertain time. How is COVID-19 impacting restaurants?

Management 369

Management Management Employee Relations Kitchen Safety 369

7 Shifts

JANUARY 5, 2024

New York restaurant owners must maintain compliance with laws and regulations on multiple levels: statewide regulations, federal guidance, and local ordinances. The result is a complex patchwork of laws that varies from place to place. The restaurant then retaliated against the staff member who reported the violation.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

7 Shifts

JANUARY 5, 2024

New York restaurant owners must maintain compliance with laws and regulations on multiple levels: statewide regulations, federal guidance, and local ordinances. The result is a complex patchwork of laws that varies from place to place. The restaurant then retaliated against the staff member who reported the violation.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 8, 2020

While businesses coast to coast reel from the financial and emotional impact of the COVID-19 coronavirus pandemic, few have been affected more adversely than restaurants. Uncertainty in the restaurant industry could endure for months, maybe longer. COVID-19 Legislation and Tax Policy Changes. Paycheck Protection Program (PPP).

Employee Relations 524

Employee Relations 2019 Small Business 2018 524

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The National Restaurant Association has provided a list of best practices to ensure business continuity.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

NOVEMBER 12, 2019

In the food and beverage business, “buzz” is a valuable commodity that can make your restaurant, bar, or brewery the place to be. Once this buzz is generated, though, how can you stop the new restaurant in town from hiring away your sous chef and stealing your chef’s “secret recipes” in the process?

Brewery 358

Brewery Restaurant Law Employee Relations Food Order 358

Modern Restaurant Management

NOVEMBER 11, 2020

Owning and operating a restaurant is difficult under the best circumstances. So, what do we consider owning and operating a restaurant impacted by COVID-19? As general counsel to over a dozen restaurants in the San Francisco Bay Area and Orange County, I have seen a lot of changes since the first shutdown orders came out in March.

Kitchen Safety 553

Kitchen Safety License Restaurant Law Food Safety 553

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector. Coffee in 2023.

2023 492

2023 Point of Sale Loyalty Program 2024 492

7 Shifts

AUGUST 27, 2021

Even as the availability of vaccines has allowed many restaurants to reopen fully, we are still far away from a world where restaurants can operate in a “post-COVID” mentality without some degree of restrictions. Texas and Iowa have similar laws, but only for businesses that receive government grants or funding (such as PPP loans).

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370