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Beyond the Plate: Evolution and Exploration in the 2024 Restaurant Scene

Modern Restaurant Management

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. This approach fosters trust among patrons and serves as a powerful magnet for attracting new customers.

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What does loyalty mean for restaurants? A complete guide to creating lifelong regulars

Open for Business

Loyalty is more than a frequent guest punch card or a points-based rewards program in the restaurant world. That’s the definition of loyalty. So why does loyalty matter so much to restaurants? They also serve as brand advocates, spreading their positive experiences to friends and family.

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The Guide to Suggestive Selling For Restaurant Owners and Employees

7 Shifts

Use pre-shift staff meetings and staff meals to educate your team on the menus, and give them the opportunity to taste everything. Send a blast to the whole serving staff, so they are up-to-date for service. Create a loyalty program. A great loyalty program itself acts as another channel for suggestive selling.

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How to Build a Successful Employee Engagement Program for Your Restaurant

7 Shifts

Formalizing an employee engagement program helps restaurants keep staff happiness top of mind. But don’t worry; your employee engagement program doesn’t have to be fancy, expensive, or resource-intensive. Here’s how to develop your program thoughtfully for optimal results: 1.

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The Guide to Suggestive Selling For Restaurant Employees

7 Shifts

Use pre-shift staff meetings and staff meals to educate your team on the menus, and give them the opportunity to taste everything. Send a blast to the whole serving staff, so they are up-to-date for service. Create a loyalty program. A great loyalty program itself acts as another channel for suggestive selling.

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As Pandemic Lingers, Adding Good Communication to the Menu Can Reduce Customer Concerns

Modern Restaurant Management

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Whatever you opt to do, be consistent and educate your patrons. Any restaurant reward or loyalty program should have this messaging included as well.

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The Complete Guide to Increase Your Restaurant Profit Margins

Lavu

Profit margins can also serve as a benchmark for comparing your performance to industry standards and competitors, providing insights to improve your restaurant profit. Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales.