Restaurant Business

APRIL 17, 2023

Technomic's Take: Regulatory requirements, ESG goals and local weather patterns will be the key drivers of major innovation in these restaurants.

Innovation 246

Innovation Operations 246

Culinary Cues

APRIL 18, 2023

‘The times they are a changin’, proclaimed Bob Dylan in 1964. His words seem quite relevant today. The restaurant business is sometimes like the canary in the coal mine and at other times like the father of teenage children – the last to know. Everything is different since the pandemic, yet so many things are no different than they were 5 0 years ago.

Food Truck 386

Food Truck Back of House Education Training 386

EATER

APRIL 20, 2023

Lille Allen/Eater [link]

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The Rail

APRIL 19, 2023

By Jill Goodwin, Contributor Visual branding is crucial for all businesses because it helps shape customers’ overall perception of your business. But in the restaurant and food industry, it’s even more important. We’ve all heard the phrase “ we eat with our eyes ” — and for good reason. This centuries-old expression holds an indisputable truth. People tend to connect with visuals far faster than they do with other forms of communication, such as text.

Employee Relations 290

Employee Relations Social Media Consumer Goods Presentation 290

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Sculpture Hospitality

APRIL 18, 2023

In our recent blog, New Diner Trends Impacting Your Restaurant Inventory Strategy in 2023 , we discussed how - despite the fact that dine-in is back and as popular as ever - young diners prefer to order online.

Online Ordering 143

Online Ordering Ordering 2023 Inventory 143

Open for Business

APRIL 19, 2023

Restaurant employee turnover dwarfs other industries’ churn rate: roughly 70% annually. Fortunately, each restaurant is more than a statistic and owners have tools to bring their own employee turnover rate down. Creating a positive workplace culture is an important tool in any owner’s toolbox, and there’s an often overlooked way to enhance company culture and decrease churn at the same time: the exit interview.

Take-out 78

Take-out Training Reference Small Business 78

Modern Restaurant Management

APRIL 17, 2023

Most restaurants (76 percent) are currently using automation in three or more areas of operation and agree that certain roles are more automatable than others, according to Capterra research The survey also found that more than half of restaurant leaders say front-of-house restaurant workers can easily be automated with today’s technology, and nearly all restaurants today (96 percent) use automation tools in their back-of-house operations.

Mobile Ordering 518

Mobile Ordering Cash Management Online Ordering Front of House 518

Thrive POS

APRIL 17, 2023

In recent years, the demand for delivery services has skyrocketed, putting a strain on pizza restaurants to maintain a robust team of delivery drivers. Hiring and retaining drivers has become increasingly challenging, with many drivers preferring the flexibility offered by third-party companies such as DoorDash. Fortunately, DoorDash Drive and Thrive POS have joined forces to help pizza restaurants overcome these challenges and continue to provide exceptional delivery service to their customers.

Delivery 110

Delivery POS Hiring Customer Service 110

Modern Restaurant Management

APRIL 19, 2023

Text messaging is now mainstream for many restaurant and food retail businesses and their communications plans. And rightfully so. Research from Gartner has found 90 percent of all people read texts within three minutes of receipt, and notes that short message service (SMS) boasts a 98 percent open rate. It’s no surprise that restaurants big and small are tapping into text messages to reach their customers.

Loyalty Program 449

Loyalty Program Mobile Ordering Small Business Customer Service 449

Culinary Cues

APRIL 15, 2023

My town leaders, bless their hearts, try to figure out ways to strum up cash flow for small businesses. A tip of the chef’s toque for the good old college try. It’s early spring, mud season as it is commonly called, and they are putting in a Yeoman’s effort at organizing another restaurant week. All good intentions – they want to create full or partially full dining rooms for restaurants in need.

Café 518

Café Seasonal Menu Point of Sale Social Media 518

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

EATER

APRIL 19, 2023

Megan Rizzo /Eater From freeze-dried Skittles to chamoy-coated Gushers, nostalgic candies are finding new life — and creating big business — on TikTok Like most of us who were bored out of our minds during the COVID-19 shutdowns in 2020, Nema Causey turned to TikTok. But the stakes were much higher for Causey, whose business, Candy Me Up, sold bulk candy to retail and wholesale clients.

Entertainment 264

Entertainment Retail Online Ordering Small Business 264

Restaurant Business

APRIL 17, 2023

The ransomware attack is preventing restaurants from doing back office tasks like payroll. NCR said it's working to restore the system.

POS 328

POS Technology 328

Modern Restaurant Management

APRIL 20, 2023

Seattle-based Floisand Studio Architects has had a long-term partnership with Pagliacci Pizza including the thoughtful reimagination of the chain's newest location across from Seattle’s Ballard Locks. The original design is a heavy timber replica of a six-beam Haida house—a traditional style of building by the Haida Tribe—which opened in 1939 as a Native American curio shop before serving as a restaurant space starting in 1945.

Back of House 419

Back of House Design Fine Dining Customer Experience 419

7 Shifts

APRIL 21, 2023

What comes to mind when you think of success in the restaurant industry? A colorful TV personality or a renowned cookbook author? Not every restaurant worker wants to be a celebrity chef. Maybe you started your role as a part-time gig and want to explore what the industry has to offer. Maybe you realized hospitality is your passion. You can grow your career in restaurants and make it your profession.

Leadership 195

Leadership Training Front of House Customer Experience 195

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

EATER

APRIL 19, 2023

Daniela Jordan-Villaveces When the co-founder of one of the country’s first Black food bookstores needs something quick and filling to eat, curry with experimental roti is the answer We all could use a little dinner inspiration — even Ali Slagle, who dreams of dinner. In “Dinner Is Served,” she asks colleagues about one night when they somehow transformed ingredients into dinner with all this life going on.

Dietary Restrictions 266

Dietary Restrictions Definition Blog Book 266

Restaurant Business

APRIL 20, 2023

Hear what operators and experts had to say about ghost kitchens and ChatGPT, takeout trends, the risks of cyber attacks, how to drive traffic and cultivating young leaders.

Leadership 312

Leadership Operations 312

Modern Restaurant Management

APRIL 21, 2023

Restaurants and bars are often targets for robbery, burglary and theft , so much so that the FBI ranks restaurants as the eighth most common setting for violent crime and nearly half of cyber-attacks target small businesses. Because restaurants and bars can accumulate a large amount of cash during daily operations, they are attractive targets for criminal activity.

Bar 251

Bar Cash Management Employee Relations Tip Distribution 251

Perfect Daily Grind

APRIL 21, 2023

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 17 Apr Colombian chain Juan Valdez to open flagship store in Madrid in May 2023. The company’s new location will open in the Torre Caleido skyscraper, with plans to open more outlets across Spain in the coming months.

Pricing 178

Pricing 2023 Café Workshop 178

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

EATER

APRIL 18, 2023

It’s just fine the way it is. | Shutterstock An appreciation of plain-ass, unadulterated instant ramen I am exhausted by ramen hacks. Every time I open TikTok or look at Instagram, I am bombarded with different ways to upgrade a bowl of instant ramen. I’ve added peanut butter , I’ve added mayo and egg , I’ve added a slice of cheese. And while all those “hacks” are tasty, they don’t manage to eclipse the soul-satiating nature of a basic-ass bowl of instant ramen.

Management 246

Management Management Marketing Food 246

Restaurant Business

APRIL 18, 2023

The coffee giant has certified 3,508 stores under its Greener Store framework and is expanding the program to new markets.

Marketing 306

Marketing Operations 306

Bingage

APRIL 15, 2023

Today shoppers trust reviews and recommendations before they trust a brand. They turn to their friends and seek out reviews before they even think of buying products from a brand they’ve never heard of. Bringing Influencers marketing for your Ecommerce business on board this traditional word-of-mouth marketing by tapping into a pre-build audience. Whether you choose Instagram, Twitter, Snapchat, or YouTube?

Influencer 98

Influencer Social Media Marketing Email Marketing 98

Perfect Daily Grind

APRIL 18, 2023

Since the world’s first espresso machine was patented by Angelo Moriondo in 1884 , design has come a long way. Between becoming more sleek and modern and focusing on controlling espresso extraction, technology continues to evolve. Throughout this growth, precision has always been a guiding focus – and this continues to be the case. Now more than ever, coffee shops and roasters invest in high-quality, precise espresso machines for a number of reasons.

Design 183

Design Customer Service Point of Sale Café 183

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

EATER

APRIL 17, 2023

María Jesús Contreras /Eater How Somali food in the diaspora holds the history of forced migration Early last year, I launched a pop-up in Los Angeles that gave birth to a new culinary idea that I had been toying with for over a decade. In a city that famously loves breakfast burritos, I began to sell a Somali-style wrap — spongy and sour anjero-wrapped breakfast burritos filled with soft scrambled eggs, fuul (fava bean stew), and spicy vibrant green basbaas (Somali hot sauce).

Food 246

Food Food Safety Customer Experience Influencer 246

Restaurant Business

APRIL 20, 2023

A panel of executives shared advice on hiring, loyalty, robots and more during a crowdsourced session at the Restaurant Leadership Conference. And they weren’t afraid to challenge popular opinion.

Leadership 278

Leadership Hiring 278

MadMobile

APRIL 20, 2023

Social media is today’s most influential networking tool. However, sometimes managing social media marketing can feel overwhelming and almost like a second job. There is so much to learn, and right when you feel like you’ve caught up, new trends and apps emerge. That’s because social media platforms are advancing and growing every day. Platforms such as Instagram, Facebook, Twitter, and now Tik Tok can offer your restaurant promotional content that can help you build relationships one post at a

Social Media 98

Social Media Online Ordering Customer Experience Back of House 98

Perfect Daily Grind

APRIL 17, 2023

Over the past century, the coffee industry has evolved in a number of different ways. From the increasing reliance on technology to a growing emphasis on sustainability , there have been significant developments across all areas of the supply chain. This includes sourcing and trading green coffee. It’s fair to say that historically, the global trade of green coffee has typically favoured larger and more established importers and roasters.

Technology 158

Technology Transportation Online Ordering Small Business 158

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

EATER

APRIL 20, 2023

John Blanding/The Boston Globe via Getty Images [link]

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Restaurant Business

APRIL 17, 2023

Under the proposed deal, co-founders Noah Tepperberg and Jason Strauss will return to ownership in partnership with luxury investment firm Mohari Hospitality, founded by an online poker billionaire.

Hospitality 279

Hospitality Entertainment Operations 279

Chowly

APRIL 21, 2023

Imagine that you’re at the tailend of a hectic day. You look at the clock and realize it’s dinnertime so you whip out your phone to place an order for delivery. A new neighborhood restaurant pops up and you scan their menu hungrily in search of a combo meal platter. Within seconds you feel overwhelmed and confused by their third party delivery menu.

Delivery 52

Delivery Point of Sale Customer Service Customer Experience 52

Perfect Daily Grind

APRIL 19, 2023

On Friday 21st April, this year’s Specialty Coffee Expo will take place in Portland, Oregon. The annual expo is one of the biggest – and most important – events in the global coffee industry. Thousands of people attend the expo every year, including roasters, producers, coffee equipment manufacturers, baristas, and coffee business owners. The event serves as a platform to bring coffee professionals together to forge new connections and partnerships – helping to drive the specialty coffee sector

2023 195

2023 Workshop Events Equipment 195

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business