February, 2025

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7 Proven Ways To Increase Online Order Volume For Your Restaurant

ChowNow

Increasing your restaurants online order volume doesnt have to feel like an impossible task. In fact, its going to be a lot easier than you think, and there are steps you can take starting today that will give you real results by tomorrow. In this guide, well walk through seven practical ways to boost your restaurants online order volume. Youll learn how to: Make your website easier to use Improve your restaurants online visibility so more customers find you Offer rewards to create more repeat c

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The Strategic Value of Fractional CFOs in Multi-Unit Restaurants

Goliath Consulting

Running multi-unit restaurants demands more than exceptional food and serviceit requires sophisticated financial leadership to ensure long-term success. While a full-time Chief Financial Officer (CFO) provides valuable expertise, many restaurant groups find that a fractional CFO offers a more cost-effective solution without compromising on financial guidance.

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Ready To Sell? Maybe You Should Be

Modern Restaurant Management

Are you ready to unlock the real secret to building wealth in the restaurant industry? It’s probably not what you think, and it might even be easier than what you’re doing now. Every story deserves an unforgettable ending. In 2018, I opened a self-serve tap house and sports bar called Auggie’s Draft Room. Of all the concepts I’ve brought to life, this one stands out as my most successful.

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The Psychology of Your Menu: Subtle Changes, Bigger Profits

Web Diner

Ever wonder why that craft cocktail at your local bar seems irresistible, or why you always end up ordering that premium coffee drink when you meant to get regular brew? It’s not just your cravings calling the shotsit’s menu psychology at work. Let’s peek behind the curtain at the fascinating science of menu design and discover how small tweaks can transform your venue’s bottom line, especially when implemented by professional design experts who understand the psychology

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Serving Up Success: How Video Marketing Can Boost Restaurant Visibility

The Rail

By Torrey Tayenaka, Contributor In a highly competitive restaurant industry, its crucial to stand out from the crowd and bring an influx of new guests through the door. Video marketing is an essential tool to captivate audiences, drive foot traffic, and win the fierce battle for online attention. Leveraging engaging and authentic video content allows restaurants to showcase their menu offerings, build a recognizable brand identity, and create a loyal base of regulars and word-of-mouth referrals.

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The Best Fried Rice Recipes, According to Eater Staff

EATER

W Studio/Shutterstock Garlic fried rice, shrimp fried rice, golden fried rice, and more Kat Thompson is the associate editor of Eater at Home, covering home cooking and baking, cookbooks, and kitchen gadgets. Fried rice is one of those dishes that doesnt really need a recipe. So often, its all about chucking whatever odds and ends you have in your fridge along with cold, leftover rice and calling it a day.

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2025 Restaurant Operations Trends: How POS Technology is Transforming Your Business

Squirrel Systems

As a restaurant operator or owner, youre no stranger to the challenges of running a successful business. From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior cu

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Right Way to Respond to Restaurant Bad Reviews and Maintain Reputation

The Restaurant Group

Introduction Managing bad restaurant reviews is crucial for protecting your reputation. A single negative review can influence how customers see your business. This affects customer trust and could lead to revenue losses. Negative feedback, like complaints about poor service or food quality issues, can quickly spread online. If not handled properly, these unfavorable critiques can tarnish your restaurant’s image and discourage potential diners from visiting.

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User-Generated Content: Transforming Your Diners into Your Best Marketers

Restaurant Engine

Good food and social media make great partners. What is the trick to getting free marketing for your restaurant? The answer is user-generated content (UGC). First, you have the best food and terrific customer service. Next, your restaurant customers are happy when they dine with you. Now, you want to grow your restaurant, and you dont want to spend a ton of money to do it.

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FSMA Rule 204 Food Safety Countdown: What Restaurant Managers Need to Know Now

Modern Restaurant Management

Better food safety has never been more in reach, thanks to advancements in traceability standards and technology. With the January 20, 2026 compliance deadline for the U.S. FDA’s Food Safety Modernization Act (FSMA) Rule 204 approaching, restaurant operators stand to gain improved confidence in the safety and quality of the food they serve. While the rule targets all links in the supply chain such as manufacturers and distributors, its ripple effects can empower restaurants to respond more

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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7 Strategies To Increase Your Restaurant’s Average Order Volume (AOV)

ChowNow

Many restaurant operators have misconceptions about average order volume (AOV) and how it works, making statements like: I need more customers to make more money. or Upselling feels awkward. or That sounds like something for big chains, not a small independent restaurant like mine. If any of this sounds familiar, please keep reading so you can discover how increasing your average order volume can transform your restaurant without the need for new customers or a corporate-level budget.

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An Eater’s Guide to Sri Lanka

EATER

hadynyah/Getty Images A local food expert provides the ideal culinary tour of Sri Lanka, from the islands palm tree-lined beaches to its rolling highland tea plantations Floating just below the southern tip of India, Sri Lanka is a stunningly verdant island cloaked in jungles. Roads lace their way around rice paddies, curry leaf plants and pandan groves sprout in backyards, 800 miles of shoreline teem with crabs and prawns, and coconuts are ubiquitous.

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WHY NOT CHOOSE EXCEPTIONAL?

Culinary Cues

There are many choices in life, one road vs. another, good vs. great, mediocre vs. acceptable, truth vs. lies we choose to move towards one or the other and live with those decisions. In business, those choices can lead to success or failure, prominence of subservience, profit or loss. At times the choices may seem insignificant but where customers are concerned nothing is insignificant.

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Successful Athletes in the Restaurant Business

Goliath Consulting

Many professional athletes transition into the business world after their playing careers, and the restaurant industry has become a prime investment opportunity for some of the biggest names in sports. While their fame provides a strong foundation, its their strategic approach, leadership, and ability to build strong teams that drive their success. Lets look at four athletes who have excelled in the restaurant business and the lessons they offer.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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How to Make Your Restaurant Memorable for Customers

The Rail

By Sierra Powell, Contributor Running a profitable restaurant calls for much more than just presenting good cuisine. A great restaurant stays with its patrons' hearts and brains, inspiring them to come back and suggest it to others. From the atmosphere to the cuisine quality and customer service, every element shapes the whole experience greatly. This article will look at strategies to make a restaurant unforgettable for patrons, so they leave with a pleasant experience that lasts.

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From Empty Tables to Full House: Expert Advice on Avoiding Restaurant No Shows

Modern Restaurant Management

Restaurant no-shows are a silent killer of hospitality profits. No-shows plague the UK hospitality industry, with 12-14 percent of restaurant reservations going unfulfilled, resulting in an estimated £17.6 billion in annual revenue losses, according to Zonal and CGA's GO Technology report. The research also highlights that the 18-34 age group is the most frequent offender, creating significant financial challenges for restaurants and venues.

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How To Get More Google Restaurant Reviews From Customers In 2025

ChowNow

When customers are looking for a new place to eat, one of the first steps in that journey is checking reviews. We all do it. Its to protect our time, our wallets, and our tastebuds. After reading this article, you will realize that reviews are your most valuable online asset, and leaving them unattended is unthinkable. In this guide, youll learn: Why you have to make Google reviews a part of daily operations Different tactics to start collecting hundreds more reviews Review response strategies t

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How Fast-Food Apps Took Over The Drive-Thru

EATER

Photoillustration by Lille Allen; see below for full credits Every major fast-food chain, it seems, now has its own app promising deals, discounts, and a better diner experience overall. But whats the cost of convenience? When you pull up to the speaker box in the drive-thru at chains like Wendys, McDonalds, and Taco Bell, the first question you will likely hear is a distinctly modern one: Will you be using our mobile app today?

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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WILL THE RESTAURANT EXPERIENCE BECOME IMPERSONAL

Culinary Cues

Theres plenty of fear and loathing going on in the restaurant business. Every restaurant and restaurateur are struggling to figure it out how am I going to make this work? This is not the normal amount of angst that has been present for decades fickle customer tastes, rising cost of goods, changing demographics, or escalating rents; there are far deeper concerns that make everyone scratch their heads in wonder.

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Hooters is reportedly preparing a bankruptcy filing

Restaurant Business

The casual-dining chain has hired a law firm to prepare a filing, Bloomberg reported. The chain has been struggling for years.

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Seasonal Decor Trends to Refresh Your Restaurant's Ambiance

The Rail

By Paola Sanchez, Contributor A restaurants ambiance plays a vital role in shaping the customer experience. Guests dont just visit for the food; they come for the atmosphere, the mood, and the overall dining experience. One of the best ways to keep your restaurant fresh and inviting is by embracing seasonal decor trends. By incorporating thoughtful design changes throughout the year, you can create an environment that feels welcoming, relevant, and aligned with the seasons aesthetics.

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Are You Prepared for an ICE Raid? What Every Restaurant Needs to Know

Modern Restaurant Management

Immigration and Customs Enforcement (ICE) has intensified its focus on industries that employ large numbers of undocumented workers, and restaurants remain a top target. The question isn’t if ICE will show up—it’s when. And when that moment comes, will your team know what to do? Recent enforcement actions highlight the severe consequences businesses face for non-compliance.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Your Guide To Restaurant Email Marketing In 2025

ChowNow

Email marketing might not be as flashy as social media marketing, but for restaurants, its possibly the most effective way to stay connected with customers. Unlike social media platforms, where the algorithm overlords dictate who will and will not see your posts, emails go straight to your customers inboxeswhich they check daily. When used correctly, restaurant email marketing keeps your restaurant top of mind, turning occasional diners into loyal regulars.

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Chefs Are Getting Creative With Himalayan Cuisine

EATER

Lille Allen Restaurants across India, Nepal, and Bhutan are taking inspiration from mountain communities, where foraging, preservation, and centuries-old culinary traditions provide great meals in challenging conditions Its a balmy afternoon in Darwa, a small village in the foothills of the Himalayas, in the Indian state of Himachal Pradesh. My husband and I have traveled over 1,000 miles from our home in Mumbai for a single meal: a 14-course tasting menu at Indias hottest dining destination, Na

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THE GRAPES OF WRATH

Culinary Cues

I find myself thinking lately of terms the common man, common woman, common child. I think of their (our) needs and desires, the simple ones that we all share. Some of us have the means, had the upbringing, enjoyed good fortune to be able to do what is in our hearts and our minds to do. The simple things of a piece of land to work, a roof over our heads that can move from house to home, food on our table, clothes on our back, a solid education, good health and a job that provides and gives us sa

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How to Read a Restaurant P&L (Profit and Loss) Statement + Free Template

SpotOn

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Restaurant P&L statements can be downright confusing. Prime costs. Contribution margins. Direct operating expenses.

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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How to Implement Effective Restaurant Inventory Management Today

The Restaurant Group

Introduction In the fast-paced world of restaurants, keeping a close eye on your inventory is as vital as the secret sauce in your signature dish. Proper inventory tracking helps reduce waste, control costs, and boost profits. Imagine knowing exactly what’s in your pantry at any given momentno more unexpected 86’d menu items or last-minute supplier scrambles.

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How to Hire Gen Z for Your Restaurant

Modern Restaurant Management

Restaurant operators listen up: by 2025, Gen Z and Millennials will outnumber all other generations in the workforce by 18 million. If your "Help Wanted" sign and job board posts aren't cutting it anymore, there's a good reason why. Think about your last round of hiring. You probably received a decent volume of applications, you spent money boosting the ads, yet you’re left still looking for quality.

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The Complete Guide to Online Ordering Systems for Restaurants

ChowNow

Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones. Whether theyre grabbing takeout on the way home from work or scheduling a delivery for later that day, digital ordering has become the norm.

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In the Wake of LA’s Fires, I’ve Developed a New Approach to Stocking My Fridge

EATER

Karen Moskowitz/Getty Images Throwing away all the ingredients in my fridge and freezer showed me that Ive been grocery shopping wrong Following 10 days of mandatory evacuation due to Los Angeless Eaton Fire, and an additional two weeks abroad on a pre-planned vacation, I am finally home. A lot of things feel different now. For starters, the house smelled like chemicals from all the burnt plastic and electronics in the air, and every surface was coated with a fine layer of ash.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.