How big restaurant chains are using artificial intelligence
Restaurant Business
AUGUST 31, 2023
Brands like Chipotle, Starbucks and Domino's are leaning on AI to do things like predict traffic, set prices and bake pizzas before they're even ordered.
August, 2023
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Can Subscription Models Benefit Restaurants and Guests?
Modern Restaurant Management
AUGUST 23, 2023
Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? Many are trying out subscription models to see if they can benefit restaurants and guests. To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company.
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Chefs on the Line
Modern Restaurant Management
AUGUST 28, 2023
General Mills Foodservice is putting the Chefs of the Mills to the test against back-of-house obstacles in its new “Chefs on the Line” video series, Each episode will challenge General Mills Foodservice’s resident culinary experts with the high-stakes scenarios that foodservice operators face every day. In the first episode, General Mills Foodservice corporate chefs Ted Osorio and Jessie Kordosky must throw together a brunch service with no staff, using only what’s on han
Inspirational Restaurant Floor Plan and Layout Examples
The Eat Restaurant
AUGUST 22, 2023
Good food is the most important thing about any restaurant. Yet, more and more customers tend to care if the place looks, smells, and sounds good.
Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership
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Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!
How to hire the best staff for your restaurant
Open for Business
AUGUST 10, 2023
Finding staff for a restaurant can be a big challenge in the hospitality industry. Knowing how to hire employees can make or break your restaurant. A reliable, dedicated staff is your biggest asset, but high-quality employees are hard to find—especially when the industry is still feeling the effects of a labor shortage. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employe
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In the legal minefield of restaurant surcharges, it's all about disclosure
Restaurant Business
AUGUST 2, 2023
Whether a "service charge," "living wage fee" or "happy kitchen fee," how surcharges appear on guest checks—and how they are disclosed—can be key in protecting a restaurant from costly litigation.
Everyone Seeks Happiness, How to Navigate “Tipflation”
Sante
AUGUST 7, 2023
Tipflation is a hot topic. It is on the lips and screens of foodservice and retail operators, service workers, and of course, consumers.
Avoiding Mistakes in Loyalty Programs
Modern Restaurant Management
AUGUST 31, 2023
Viewers of "The Bear" understand how viral trends tempt first-time guests, but how do restaurants convert those novelty-seekers into brand champions and realize long-term value? Loyalty expert Hope Neiman, CMO at Tillster, says these are the four things she sees that restaurants often get wrong when building loyalty programs + brand champions: Lack of clarity and consistency.
What Buzztime can do for your Bar Today, Tomorrow, and into the Future.
Buzztime Business
AUGUST 25, 2023
The future is bright for Buzztime we continue to build experiences that bring guests into bars and keep them coming back. This fall we are bringing back one of our most popular features in QB1 and will continue to bring new and engaging experiences to our Bar Buddies. Join us for a webinar on Wednesday, September 6th at 1 pm ET / 10 am PT to hear about Buzztime can bring to your location now and into the future.
Individual Development Plan Template
Advertiser: Paycor
There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!
In England’s Lake District, a Gingerbread House Defies Fantasy
EATER
AUGUST 10, 2023
Grasmere Gingerbread For the last 169 years, Grasmere Gingerbread has been selling sweets beside the much-visited graveyard that houses William Wordsworth, becoming a tourist attraction in its own right The village of Grasmere literally straddles the River Rothay in the middle of northwest England’s Lake District and figuratively the perilous line between quaint and twee, between historic detail and modern invention meant to charm tourists into spending money.
An Alaska district aligns its school year with traditional subsistence harvests
The Salt
AUGUST 30, 2023
Three Alaska Native Villages have changed their school calendar so that students now can take part in things like the fall moose hunt and the spring migratory bird harvest.
Dickey’s put a restaurant up for sale. Its franchisee was surprised
Restaurant Business
AUGUST 30, 2023
The fast casual’s franchisees say they’re struggling with its price restrictions, coupled with high costs. And one operator says the barbecue chain put her store on the market without her knowledge.
2023 Santé Wine and Spirits Competition Winners
Sante
AUGUST 24, 2023
Congratulations to the winners of this year’s Santé Wine & Spirits Competition! Below are the winners organized by category.
How to Build the Ideal HR Team
Advertiser: Paycor
HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.
Seven Things to Consider Before Investing in a Food Concept
Modern Restaurant Management
AUGUST 21, 2023
As an investor in some of America’s most iconic brands, I’ve identified some key elements that every food brand can focus on in 2023 to grow and scale their business. When looking to invest in a food concept, we look for these seven elements: 1. Strong Unit Economics and Profitability In 2023, investors are looking for businesses that have their fundamentals down and are disciplined in their operations.
Tutorial: How to Enroll in ChowNow’s Apple Developer Program
ChowNow
AUGUST 30, 2023
Eager to establish a stronger connection with your customers and increase repeat orders? With branded mobile apps, Diners are much more likely to reorder. Our restaurants who have purchased an iOS and Android app typically see a 2x increase in orders. With branded mobile apps from ChowNow, your restaurant is effectively purchasing real estate on customers’ phones.
Where to Find Postpartum Meal Delivery Services
EATER
AUGUST 31, 2023
Chiyo’s tonic and broth bundle. | Chiyo Some of these meals are based largely on the Chinese traditions of zuo yue zi, or sitting the month A version of this post originally appeared on August 26, 2023 , in Stephanie Wu’s newsletter, “From the Editor,” a roundup of the most vital news and stories in the food world. Read the archives and subscribe now.
Worries over seafood safety mount as Japan releases Fukushima water into the Pacific
The Salt
AUGUST 24, 2023
Local fishermen and the government of neighboring China are among the critics of Japan's decision to release water from the crippled Fukushima nuclear plant into the Pacific Ocean.
Planning Your Restaurant's Path to Profitability
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
Benefits of upgrading restaurant POS systems
Restaurant Business
AUGUST 4, 2023
Operators should consider how a modern system can set up a restaurant for today’s tech-savvy customer and scale with tech advances for years to come.
Consumer Habits Are Changing — What’s Next for Restaurant Tech?
Modern Restaurant Management
AUGUST 16, 2023
The food industry has been historically slow to integrate technology and digital solutions. However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Restaurants have had to adapt beyond the conventional to navigate the stormy waters and emerge stronger than ever before.
Sprucing Up the Supper Club: Nyle Deane Is Reshaping Wisconsin Restaurant Culture
Modern Restaurant Management
AUGUST 15, 2023
In rural Wisconsin, putting a plate of food on the table can begin with putting a roof over someone’s head. Nyle Deane , Culinary Director at Masgay Group/Masgay Restaurants, didn’t think twice about opening his home rent-free for over six months to one of his cooks transitioning between housing arrangements. Similarly generous, Deane’s parents provide care for local children in need through state foster programs.
Five Branding Secrets to Bring Your Restaurant to Life
Modern Restaurant Management
AUGUST 14, 2023
The restaurant world is one of the most competitive industries on the planet. Everyone knows this — and yet it’s something we’re always talking about. Why? The challenge never goes away. As a restaurant owner, you know that a successful business requires more than delicious signature dishes and an appealing atmosphere. In a marketplace full of choices, attractive branding can make or break your bottom line.
Top 5 Ways to Optimize Your Loyalty Strategy
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Transformation through Suspension
Modern Restaurant Management
AUGUST 18, 2023
Something is up at in the dining room of Ronin Farm and Restaurant in Bryan, Texas. It's the tables! Two 26-foot farm-style tables are suspended from the ceiling with cables and can be set to any height. Each table has its own wench, which allows them to be raised and lowered to any desired height –– seated, cocktail, or all the way up to the ceiling –– using a network of cables and an electric power source.
Unlocking the Benefits of Commercial Refrigeration and Walk-In Coolers
Modern Restaurant Management
AUGUST 7, 2023
In the world of food service and hospitality, proper refrigeration is crucial for maintaining the quality and safety of perishable goods. From restaurants and grocery stores to hotels and hospitals, commercial refrigeration plays a vital role in preserving the freshness of food and beverages. One essential component of commercial refrigeration systems is the walk-in cooler.
Designing the Right Audio System for the Modern Restaurant
Modern Restaurant Management
AUGUST 25, 2023
Today’s restaurant operators and managers should recognize the importance that music plays in creating an inviting atmosphere. Countless studies support the value of music in restaurants and hospitality in helping to create a customer experience. One study from 2019 from HUI Research suggests that music is not only a key part of creating a restaurant’s brand experience, but choosing the right music can actually lift sales by almost 10 percent.
Best Smart Technology Upgrades for Your Restaurant
Modern Restaurant Management
AUGUST 7, 2023
Creating a great ambiance in your sports bar or restaurant is a good way to attract new customers. People who regularly go to sports bars and restaurants want the best technology available to watch the big game. This includes televisions, audio systems, lighting, and even security. Upgrading your establishment with the latest tech can help bring in customers and keep your regulars coming back.
2024 Restaurant Spending Trends to Stay Ahead of the Curve
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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.
Planning for the Future: What’s the Best Way to Forecast?
Modern Restaurant Management
AUGUST 30, 2023
In this current economic climate, it can be a challenge for restaurant owners to adequately plan for the future while dealing with the day-to-day necessities. To learn about best financial planning practices, Modern Restaurant Management (MRM) magazine reached out to Ben Johnston, COO of Kapitus, which provides financing for small and medium sized businesses.
The #1 Recruiting Strategy
Modern Restaurant Management
AUGUST 8, 2023
Below is an excerpt of " How to Hire: The Essential Guide to Recruit & Retain the Right People " by Clint Smith, Founder and CEO of CareerPlug. He wrote the book to give owners and operators a playbook to achieve hiring success. How to Hire covers everything you need to hire the right people, including: Clarifying mission/vision/values Understanding who you need Attracting high-quality candidates Running an effective hiring process Building a winning culture Recruiting is hard.
QSR Brands Can Leverage Technology to Genuinely Resonate with and Add Value to Guests’ Lives
Modern Restaurant Management
AUGUST 9, 2023
In the wake of the pandemic, businesses across various sectors rapidly embraced digital experiences to adapt to the changing landscape. Among these industries, the quick service restaurant (QSR) sector stood at the forefront of this seismic shift. Forced to navigate restaurant closures and a surge in food delivery, QSRs swiftly implemented changes to their online ordering, delivery systems, and in-house experiences.
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