Restaurant Business

AUGUST 31, 2023

Brands like Chipotle, Starbucks and Domino's are leaning on AI to do things like predict traffic, set prices and bake pizzas before they're even ordered.

Pricing 134

Pricing Ordering Technology 134

Modern Restaurant Management

AUGUST 23, 2023

Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? Many are trying out subscription models to see if they can benefit restaurants and guests. To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company.

Loyalty Program 152

Loyalty Program Customer Experience Dine-in Customer Service 152

Modern Restaurant Management

AUGUST 28, 2023

General Mills Foodservice is putting the Chefs of the Mills to the test against back-of-house obstacles in its new “Chefs on the Line” video series, Each episode will challenge General Mills Foodservice’s resident culinary experts with the high-stakes scenarios that foodservice operators face every day. In the first episode, General Mills Foodservice corporate chefs Ted Osorio and Jessie Kordosky must throw together a brunch service with no staff, using only what’s on han

Back of House 160

Back of House Menu Operations Inventory 160

The Eat Restaurant

AUGUST 22, 2023

Good food is the most important thing about any restaurant. Yet, more and more customers tend to care if the place looks, smells, and sounds good.

Food 147

Food Management Management 147

Advertiser: Paycor

Choosing an HCM partner is one of the most important decisions you’ll make because time is one of your company’s most strategic assets. How do you want to spend your time?

Technology

Open for Business

AUGUST 10, 2023

Finding staff for a restaurant can be a big challenge in the hospitality industry. Knowing how to hire employees can make or break your restaurant. A reliable, dedicated staff is your biggest asset, but high-quality employees are hard to find—especially when the industry is still feeling the effects of a labor shortage. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employe

Hiring 167

Hiring Recruiting Hospitality Reference 167

Restaurant Business

AUGUST 25, 2023

A majority of employees no longer have to vote 'yea' in certain circumstances for the whole staff to become part of a union.

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Sante

AUGUST 7, 2023

Tipflation is a hot topic. It is on the lips and screens of foodservice and retail operators, service workers, and of course, consumers.

Retail 246

Retail Operations 246

Crunchtime

AUGUST 4, 2023

This is the fourth part in a five-part series about understanding the ROI of ops excellence in restaurants. So far, we’ve outlined the overall value of ops excellence, explored how better inventory and food cost management impact profitability, and looked at the ROI of completing work correctly and on time. Now, we’re focusing on the ROI of labor management–understanding the value of labor management through better scheduling and compliance and the impact on profitability and employee engagement

Management 147

Management Management Inventory Food 147

Restaurant Technology Guys

AUGUST 29, 2023

? Elevate your restaurant's loyalty game with AI-powered personalization! Discover how advanced algorithms are transforming loyalty programs into tailored experiences that keep diners coming back for more. The future of customer loyalty is here. Learn more on our blog! #CustomerLoyalty #AIPersonalization #RestaurantTech The post Revolutionizing Customer Loyalty Programs with AI-Powered Personalization appeared first on Restaurant Technology Guys.

Loyalty Program 126

Loyalty Program Customer Experience Blog Technology 126

Culinary Cues

AUGUST 21, 2023

PART TWO: The Era of the Chef: Ah, now things really changed. The once restaurateur-centric restaurant was about to become chef-centric. Seemingly happening overnight – the chef went from a behind the scenes after-thought to a celebrity. Beginning with a few flamboyant artisans like Jeremiah Tower, Paul Prudhomme, Wolfgang Puck, and Alice Waters – the chef came out from behind the curtain as the star of the show, the person responsible for over-the-top food that wowed and inspired people of all

Dine-in 368

Dine-in Food Supply Food Back of House 368

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Specials

Modern Restaurant Management

AUGUST 15, 2023

In rural Wisconsin, putting a plate of food on the table can begin with putting a roof over someone’s head. Nyle Deane , Culinary Director at Masgay Group/Masgay Restaurants, didn’t think twice about opening his home rent-free for over six months to one of his cooks transitioning between housing arrangements. Similarly generous, Deane’s parents provide care for local children in need through state foster programs.

Food Supply 167

Food Supply Food Recruiting Influencer 167

ChowNow

AUGUST 30, 2023

Eager to establish a stronger connection with your customers and increase repeat orders? With branded mobile apps, Diners are much more likely to reorder. Our restaurants who have purchased an iOS and Android app typically see a 2x increase in orders. With branded mobile apps from ChowNow, your restaurant is effectively purchasing real estate on customers’ phones.

Mobile Ordering 147

Mobile Ordering Certification Website Management Document 147

Buzztime Business

AUGUST 25, 2023

The future is bright for Buzztime we continue to build experiences that bring guests into bars and keep them coming back. This fall we are bringing back one of our most popular features in QB1 and will continue to bring new and engaging experiences to our Bar Buddies. Join us for a webinar on Wednesday, September 6th at 1 pm ET / 10 am PT to hear about Buzztime can bring to your location now and into the future.

Bar 148

Bar Webinar Entertainment Customer Experience 148

Crunchtime

AUGUST 3, 2023

This post was contributed by Sage, a Crunchtime accounting and payroll integration partner. In the restaurant industry, communication is vital. You have to make sure front-of-house and back-of-house staff are in sync and that employees know what’s expected of them. You also need to connect with your customers as part of a positive experience.

Communication 147

Communication Front of House Back of House Customer Experience 147

Advertiser: Paycor

Choosing an HCM partner is one of the most important decisions you’ll make because time is one of your company’s most strategic assets. How do you want to spend your time?

Technology

EATER

AUGUST 10, 2023

Grasmere Gingerbread For the last 169 years, Grasmere Gingerbread has been selling sweets beside the much-visited graveyard that houses William Wordsworth, becoming a tourist attraction in its own right The village of Grasmere literally straddles the River Rothay in the middle of northwest England’s Lake District and figuratively the perilous line between quaint and twee, between historic detail and modern invention meant to charm tourists into spending money.

Front of House 91

Front of House Back of House Small Business Customer Experience 91

Culinary Cues

AUGUST 24, 2023

The very thing that makes a complex kitchen environment work is the same thing that drives non-culinary folks away from professional chefs. Everything has a place, and everything is in its place, is a mantra that becomes an obsession with cooks and chefs. It is the very act that allows cooks to push through the chaos of a restaurant kitchen day with military precision and awareness of looming uncertainty.

Food Order 392

Food Order Food Supply Back of House Ordering 392

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Restaurants have had to adapt beyond the conventional to navigate the stormy waters and emerge stronger than ever before.

Fine Dining 157

Fine Dining Loyalty Program Food Order Dine-in 157

Restaurant Business

AUGUST 30, 2023

The fast casual’s franchisees say they’re struggling with its price restrictions, coupled with high costs. And one operator says the barbecue chain put her store on the market without her knowledge.

Operations 118

Operations Pricing Marketing 118

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Bizimply

AUGUST 30, 2023

Hospitality Mavericks Podcast: Learning from Biodiversity for Business with Chef Chantelle Nicholson, founder of Apricity. Discover the recipe for success of the restaurant with "conscious cooking, joyful dining" as the chef shares their team culture and how she overcomes industry challenges. The post Learning from <b>Biodiversity for Business</b> with Chef Chantelle Nicholson appeared first on Bizimply.

Hospitality 96

Hospitality Retail Management Management 96

Crunchtime

AUGUST 1, 2023

This is the third part in a five-part series about understanding the ROI of ops excellence in restaurants. First, we outlined the overall value of ops excellence in restaurants , and then explored how better inventory and food cost management impact profitability.

Inventory 147

Inventory Food Management Management 147

EATER

AUGUST 16, 2023

After launching and then closing Proteau just three years after it hit the market, John deBary has come to realize that sales aren’t the only way to measure success Recently I’ve been thinking a lot about failure. At the end of 2022, I shut down Proteau, the nonalcoholic drinks company I started. I had dedicated the past five years of my life to it, and for just three of those years saw my bottles in the market.

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Bar Point of Sale Beverage Online Ordering 87

Sante

AUGUST 31, 2023

Shochu (pronounced show-chew) is Japan’s leading spirit and ranks second to beer in alcoholic drink popularity in its homeland.

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Catering

Modern Restaurant Management

AUGUST 7, 2023

In the world of food service and hospitality, proper refrigeration is crucial for maintaining the quality and safety of perishable goods. From restaurants and grocery stores to hotels and hospitals, commercial refrigeration plays a vital role in preserving the freshness of food and beverages. One essential component of commercial refrigeration systems is the walk-in cooler.

Food Safety 157

Food Safety Kitchen Safety Inventory Beverage 157

Restaurant Business

AUGUST 4, 2023

Operators should consider how a modern system can set up a restaurant for today’s tech-savvy customer and scale with tech advances for years to come.

POS 91

POS Operations Technology 91

Bizimply

AUGUST 11, 2023

Hospitality Mavericks Podcast - Creating a Positive Workplace Culture: Insights from Ashley Godfrey, Professor of Escoffier School Of Culinary Arts on how theory can help hospitality managers overcome real-world hospitality challenges. The post Creating a <b>Positive Workplace Culture</b>: Insights from Professor Ashley Godfrey appeared first on Bizimply.

Hospitality 90

Hospitality Management Management Retail 90

Crunchtime

AUGUST 24, 2023

Learn how Fair Workweek laws affect multi-unit restaurant operations and how to set your stores up for success amid ever-changing restrictions.

Restaurant Law 147

Restaurant Law 2023 Operations 147

Advertiser: Paycor

Why are HR leaders so important to business success? Because leaders across the organization, from the C-suite to frontline managers, disproportionately affect employee engagement. It goes back to the old saying: “A boss has the title, but a leader has the people.” Learn more and discover the 3 steps to driving loyalty and engagement: The true power of intentional coaching The secret to optimizing performance The best ways to reward employees & retain top talent Don't miss out, download now!

Leadership

EATER

AUGUST 18, 2023

For a faction of home canners, it’s their kitchen, their rules — no matter what the USDA says During the summer, countless gardeners are hard at work preserving the abundance they’ve grown and foraged. There are, of course, a number of ways to preserve home-grown foods, from freezing pureed vegetables in ice cube trays to dehydrating them into powder.

Food Safety 96

Food Safety Kitchen Safety Food 2000 96

Sante

AUGUST 24, 2023

Congratulations to the winners of this year’s Santé Wine & Spirits Competition! Below are the winners organized by category.

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2023 239

Modern Restaurant Management

AUGUST 22, 2023

While AI has potential benefits to numerous, critical industries, there’s a huge learning curve for the development of a true AI solution, and there are significant limitations to its effectiveness during this learning period. While it’s promising, it’s not the magic bullet to increase your revenue in 2023. Conversely, proven solutions exist that can increase your guest personalization and drive new revenue, today.

Marketing 149

Marketing Seasonal Menu Social Media Customer Service 149

Restaurant Business

AUGUST 29, 2023

The burger chain is planning a “strategic refranchising program,” refranchising restaurants in certain markets to operators that then build more locations.

Operations 110

Operations Marketing 110

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Marketing