How big restaurant chains are using artificial intelligence
Restaurant Business
AUGUST 31, 2023
Brands like Chipotle, Starbucks and Domino's are leaning on AI to do things like predict traffic, set prices and bake pizzas before they're even ordered.
August, 2023
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Can Subscription Models Benefit Restaurants and Guests?
Modern Restaurant Management
AUGUST 23, 2023
Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? Many are trying out subscription models to see if they can benefit restaurants and guests. To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company.
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Chefs on the Line
Modern Restaurant Management
AUGUST 28, 2023
General Mills Foodservice is putting the Chefs of the Mills to the test against back-of-house obstacles in its new “Chefs on the Line” video series, Each episode will challenge General Mills Foodservice’s resident culinary experts with the high-stakes scenarios that foodservice operators face every day. In the first episode, General Mills Foodservice corporate chefs Ted Osorio and Jessie Kordosky must throw together a brunch service with no staff, using only what’s on han
Inspirational Restaurant Floor Plan and Layout Examples
The Eat Restaurant
AUGUST 22, 2023
Good food is the most important thing about any restaurant. Yet, more and more customers tend to care if the place looks, smells, and sounds good.
Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback
Advertiser: Paycor
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
How to hire the best staff for your restaurant
Open for Business
AUGUST 10, 2023
Finding staff for a restaurant can be a big challenge in the hospitality industry. Knowing how to hire employees can make or break your restaurant. A reliable, dedicated staff is your biggest asset, but high-quality employees are hard to find—especially when the industry is still feeling the effects of a labor shortage. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employe
Unionization of restaurants could be faster and easier under a key regulatory change
Restaurant Business
AUGUST 25, 2023
A majority of employees no longer have to vote 'yea' in certain circumstances for the whole staff to become part of a union.
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Everyone Seeks Happiness, How to Navigate “Tipflation”
Sante
AUGUST 7, 2023
Tipflation is a hot topic. It is on the lips and screens of foodservice and retail operators, service workers, and of course, consumers.
The ROI of Ops Excellence: How Restaurants Can Measure the Value of Better Scheduling and Labor Management
Crunchtime
AUGUST 4, 2023
This is the fourth part in a five-part series about understanding the ROI of ops excellence in restaurants. So far, we’ve outlined the overall value of ops excellence, explored how better inventory and food cost management impact profitability, and looked at the ROI of completing work correctly and on time. Now, we’re focusing on the ROI of labor management–understanding the value of labor management through better scheduling and compliance and the impact on profitability and employee engagement
Revolutionizing Customer Loyalty Programs with AI-Powered Personalization
Restaurant Technology Guys
AUGUST 29, 2023
? Elevate your restaurant's loyalty game with AI-powered personalization! Discover how advanced algorithms are transforming loyalty programs into tailored experiences that keep diners coming back for more. The future of customer loyalty is here. Learn more on our blog! #CustomerLoyalty #AIPersonalization #RestaurantTech The post Revolutionizing Customer Loyalty Programs with AI-Powered Personalization appeared first on Restaurant Technology Guys.
Avoiding Mistakes in Loyalty Programs
Modern Restaurant Management
AUGUST 31, 2023
Viewers of "The Bear" understand how viral trends tempt first-time guests, but how do restaurants convert those novelty-seekers into brand champions and realize long-term value? Loyalty expert Hope Neiman, CMO at Tillster, says these are the four things she sees that restaurants often get wrong when building loyalty programs + brand champions: Lack of clarity and consistency.
Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback
Advertiser: Paycor
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
STOP SENDING THE WRONG MESSAGE ABOUT CHEFS & KITCHENS
Culinary Cues
AUGUST 28, 2023
The media is in love with the drama, as confessions of abused cooks find ample press time, and despondent cooks who leave the business trash talk their previous employers. It’s all so overdone and not true of the majority. After absorbing all the negative press and glamorized abusive behavior it’s no wonder restaurants are having a tough time recruiting employees.
Tutorial: How to Enroll in ChowNow’s Apple Developer Program
ChowNow
AUGUST 30, 2023
Eager to establish a stronger connection with your customers and increase repeat orders? With branded mobile apps, Diners are much more likely to reorder. Our restaurants who have purchased an iOS and Android app typically see a 2x increase in orders. With branded mobile apps from ChowNow, your restaurant is effectively purchasing real estate on customers’ phones.
Where to Find Postpartum Meal Delivery Services
EATER
AUGUST 31, 2023
Chiyo’s tonic and broth bundle. | Chiyo Some of these meals are based largely on the Chinese traditions of zuo yue zi, or sitting the month A version of this post originally appeared on August 26, 2023 , in Stephanie Wu’s newsletter, “From the Editor,” a roundup of the most vital news and stories in the food world. Read the archives and subscribe now.
Benefits of upgrading restaurant POS systems
Restaurant Business
AUGUST 4, 2023
Operators should consider how a modern system can set up a restaurant for today’s tech-savvy customer and scale with tech advances for years to come.
What Your Financial Statements Are Telling You—And How to Listen!
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
HOW TO FAIL AS A RESTAURATEUR
Sante
AUGUST 31, 2023
If failure is so common in the restaurant industry, shouldn’t we study it?
Propel Your Restaurant Chain to Sophisticated Analytics with Better Data Management
Modern Restaurant Management
AUGUST 28, 2023
There have never been more ways for restaurants to capture information about customers. Yet, restaurateurs often struggle to keep pace with marketing trends. Yes, data is more abundant than ever, but data is only a tool. It isn’t useful in its own right. It needs to be used in a way that has utility for restaurateurs before it can take your restaurant to new heights.
MISE EN PLACE – THE CHEF’S DISEASE
Culinary Cues
AUGUST 24, 2023
The very thing that makes a complex kitchen environment work is the same thing that drives non-culinary folks away from professional chefs. Everything has a place, and everything is in its place, is a mantra that becomes an obsession with cooks and chefs. It is the very act that allows cooks to push through the chaos of a restaurant kitchen day with military precision and awareness of looming uncertainty.
AI Isn’t the Magic Marketing Bullet Restaurants Think It Is
Modern Restaurant Management
AUGUST 22, 2023
While AI has potential benefits to numerous, critical industries, there’s a huge learning curve for the development of a true AI solution, and there are significant limitations to its effectiveness during this learning period. While it’s promising, it’s not the magic bullet to increase your revenue in 2023. Conversely, proven solutions exist that can increase your guest personalization and drive new revenue, today.
State of AI in Sales & Marketing 2025
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Consumer Habits Are Changing — What’s Next for Restaurant Tech?
Modern Restaurant Management
AUGUST 16, 2023
The food industry has been historically slow to integrate technology and digital solutions. However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Restaurants have had to adapt beyond the conventional to navigate the stormy waters and emerge stronger than ever before.
Sprucing Up the Supper Club: Nyle Deane Is Reshaping Wisconsin Restaurant Culture
Modern Restaurant Management
AUGUST 15, 2023
In rural Wisconsin, putting a plate of food on the table can begin with putting a roof over someone’s head. Nyle Deane , Culinary Director at Masgay Group/Masgay Restaurants, didn’t think twice about opening his home rent-free for over six months to one of his cooks transitioning between housing arrangements. Similarly generous, Deane’s parents provide care for local children in need through state foster programs.
Seven Things to Consider Before Investing in a Food Concept
Modern Restaurant Management
AUGUST 21, 2023
As an investor in some of America’s most iconic brands, I’ve identified some key elements that every food brand can focus on in 2023 to grow and scale their business. When looking to invest in a food concept, we look for these seven elements: 1. Strong Unit Economics and Profitability In 2023, investors are looking for businesses that have their fundamentals down and are disciplined in their operations.
Five Branding Secrets to Bring Your Restaurant to Life
Modern Restaurant Management
AUGUST 14, 2023
The restaurant world is one of the most competitive industries on the planet. Everyone knows this — and yet it’s something we’re always talking about. Why? The challenge never goes away. As a restaurant owner, you know that a successful business requires more than delicious signature dishes and an appealing atmosphere. In a marketplace full of choices, attractive branding can make or break your bottom line.
Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Unlocking the Benefits of Commercial Refrigeration and Walk-In Coolers
Modern Restaurant Management
AUGUST 7, 2023
In the world of food service and hospitality, proper refrigeration is crucial for maintaining the quality and safety of perishable goods. From restaurants and grocery stores to hotels and hospitals, commercial refrigeration plays a vital role in preserving the freshness of food and beverages. One essential component of commercial refrigeration systems is the walk-in cooler.
Engineered for Success: Boosting Profits through Intelligent Menu Planning
Modern Restaurant Management
AUGUST 2, 2023
In the demanding world of the restaurant industry, success is not solely reliant on exceptional food and service. Behind the scenes, strategic decisions greatly impact a restaurant's bottom line, and at the forefront of these is the art of menu engineering. Far from just a list of dishes, a well-engineered menu is a powerful tool that can significantly increase a restaurant's efficiency and profitability.
Creating Vibrant Visual Palettes for Restaurants
Modern Restaurant Management
AUGUST 11, 2023
Multidisciplinary designer Marissa Zajack is deeply passionate about food and the art of dining. “I seize every opportunity to intertwine my design expertise with the restaurant industry,” she said. “My fascination lies in crafting exceptional experiences for diners, be it through captivating branding concepts or innovative interior design.” One recent effort is Funke, the newly opened Beverly Hills restaurant from Chef Evan Funke.
Best Smart Technology Upgrades for Your Restaurant
Modern Restaurant Management
AUGUST 7, 2023
Creating a great ambiance in your sports bar or restaurant is a good way to attract new customers. People who regularly go to sports bars and restaurants want the best technology available to watch the big game. This includes televisions, audio systems, lighting, and even security. Upgrading your establishment with the latest tech can help bring in customers and keep your regulars coming back.
The Funding Recipe for Your Restaurant – A Guide To Growing Your Business
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Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.
Transformation through Suspension
Modern Restaurant Management
AUGUST 18, 2023
Something is up at in the dining room of Ronin Farm and Restaurant in Bryan, Texas. It's the tables! Two 26-foot farm-style tables are suspended from the ceiling with cables and can be set to any height. Each table has its own wench, which allows them to be raised and lowered to any desired height –– seated, cocktail, or all the way up to the ceiling –– using a network of cables and an electric power source.
Designing the Right Audio System for the Modern Restaurant
Modern Restaurant Management
AUGUST 25, 2023
Today’s restaurant operators and managers should recognize the importance that music plays in creating an inviting atmosphere. Countless studies support the value of music in restaurants and hospitality in helping to create a customer experience. One study from 2019 from HUI Research suggests that music is not only a key part of creating a restaurant’s brand experience, but choosing the right music can actually lift sales by almost 10 percent.
Planning for the Future: What’s the Best Way to Forecast?
Modern Restaurant Management
AUGUST 30, 2023
In this current economic climate, it can be a challenge for restaurant owners to adequately plan for the future while dealing with the day-to-day necessities. To learn about best financial planning practices, Modern Restaurant Management (MRM) magazine reached out to Ben Johnston, COO of Kapitus, which provides financing for small and medium sized businesses.
The #1 Recruiting Strategy
Modern Restaurant Management
AUGUST 8, 2023
Below is an excerpt of " How to Hire: The Essential Guide to Recruit & Retain the Right People " by Clint Smith, Founder and CEO of CareerPlug. He wrote the book to give owners and operators a playbook to achieve hiring success. How to Hire covers everything you need to hire the right people, including: Clarifying mission/vision/values Understanding who you need Attracting high-quality candidates Running an effective hiring process Building a winning culture Recruiting is hard.
8 Pillars of Leadership Development
Advertiser: Paycor
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
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